New software update for S9P-S9B-S9-S5P-S5 and S3 devices 2.20.28

Chris Conway

Does anyone else unable to get a HR reading from your device after the update? I have a 9 peak, finished a run this morning, was working fine…installed the new FW, it just spins and won’t give me a HR reading, no longer shows my HR graph for the day either…. Restarted the watch and factory reset… still nothing.

Egika

@chris-conway can you see, if the LEDs are firing? There is this now “off wrist detection”. Make sure the watch has skin contact and try to see if LEDs are on.

Chris Conway

@egika Yep, you bet, the sensor is lighting up, it just stays flashing for a few minutes and doesn’t ever return a reading… I’ve always kept it on my arm that has a tattoo (light grey), never been an issue before. So I switched to my right arm, which doesn’t have any tattoo’s in the area of the sensor… still nothing. It’s odd that it not only won’t read anything it also deleted my entire days worth of HR data as well….

Chris Conway

@egika actually now that I double checked, the sensor only lights up when I pull the watch up off my wrist to check on it, as soon as I place it back on my wrist it turns off automatically….seems like the “off wrist” functionality is working in reverse…

dulko79

I created running workout in TP (free account). Workout was instantly sent to SA (iOS) and synced with watch. I used running basic profile to use created workout. It ran smoothly without problems. I like the design of additional screen where data about current phase are shown. It would be useful if TP workout builder would be available also in iOS app not only in desktop version. I created workout: warmup + work (intervals - hard/easy, 10 repetitions) + cool down. During intervals phase I could not see in which repetition I was. Maybe I missed to tick something in TP. Overall great addition and nicely implemented.

Brad_Olwin

@wmichi said in New software update for S9P-S9B-S9-S5P-S5 and S3 devices 2.20.28:

Are the problems with the structured workouts import specific to iOS? Is there anyone with iOS where TrainingPeaks, intervals.icu and Nolio are working?

Yes, TrainingPeaks has been working for me for a long time in testing with iOS

northeast_trekker

This update does not alter the way that the ‘training’ widget shows the training ‘plan’ for the week for S9 as far as I can tell after importing a test TP run to the watch. It shows up when you select the valid workout type and prompts if you would like to set this session but the training plan widget still just shows remaining to goal. It would be nice to have this as that would provide a more well rounded picture in graph form on the watch what was loaded into it for the week.

Brad_Olwin

@chris-conway Contact support. I don’t recall any of the testers having an issue. You could have a bad OHR module.

Brad_Olwin

@northeast_trekker said in New software update for S9P-S9B-S9-S5P-S5 and S3 devices 2.20.28:

This update does not alter the way that the ‘training’ widget shows the training ‘plan’ for the week for S9 as far as I can tell after importing a test TP run to the watch. It shows up when you select the valid workout type and prompts if you would like to set this session but the training plan widget still just shows remaining to goal. It would be nice to have this as that would provide a more well rounded picture in graph form on the watch what was loaded into it for the week.

Agreed and has been asked for.

ChrisA

@wmichi intervals.icu works great for me (now) on iOS. Creating workouts and loading them to the app and the watch worked flawlessly and also - after workout - back to intervals.icu

Piotr Grygiel

Still no temperature measurement while swimming.

Egika

@dulko79 said in New software update for S9P-S9B-S9-S5P-S5 and S3 devices 2.20.28:

During intervals phase I could not see in which repetition I was. Maybe I missed to tick something in TP. Overall great addition and nicely implemented.

Quick workaround:
Name those repetitions in the workout builder with
Warm up
1/10
2/10
…
Cool down

These names will show up on the watch.

TyreseJ4

Can you create a structured workout with the Training Peak App? I see you can on the desktop site. Maybe I’m missing something?

Egika

@piotr-grygiel true. This release mainly for new features.
There is hope that the next will focus on bugs and small improvements.

Egika

@tyresej4 yes. TP workout builder is only in their website version.

dulko79

@egika Thanks for the hint.

Chris Conway

@brad_olwin Thanks for the recommendation, I’ll contact them. I doubt its the OHR module though, its worked flawlessly since I purchased it, right up until the update. After further testing it seems to work fine now on my non-tattood wrist, so for sure the updated “wrist detection” is causing the device to no longer detect my wrist. Would be great if these kinds of additions are optional to toggle on or off…

wmichi

My opinions on the TrainingPeaks integration:

Alarms when out of the target zone are missing. This is a must.
I miss a countdown 5s before the next segments start (beeping and vibrations)
Why has the target heart rate a slightly larger font as the currently measured value? I think it should be the other way around: current value large, target value smaller (we already have the gauge as the primary indicator of the target)
Planned workouts of activity type “XC Ski” should also be automatically suggested for roller skiing on the watch.

All in all Suunto Plus Guides seem to be a great addition to the Suunto platform, it’s a solid base for future developments. Thanks Suunto

MdzOtt

interestingly, this time there was no “alarm” in SA that the new update (firmware) was available. I think that it was there the last time around. If not for this post, I would not know that the update was available. I might have missed it by a few days (:-).

DMytro

@mdzott maybe it’s because the release is staged?