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    S9peak froze on watch face with backlight on

    Scheduled Pinned Locked Moved Suunto 9 Peak
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    • isaziI Offline
      isazi Moderator @thanasis
      last edited by

      @thanasis yes it does. Did you do it immediately after the issue happened? If so send me a PM with the email associated with your SA account and I’ll fill a bug with Suunto.

      Watch: Suunto Vertical Ti

      Blog: isazi's home

      thanasisT 1 Reply Last reply Reply Quote 0
      • thanasisT Offline
        thanasis Bronze Member @isazi
        last edited by

        @isazi and all hi . This happened again today . Any news ?

        thanasisT 1 Reply Last reply Reply Quote 0
        • thanasisT Offline
          thanasis Bronze Member @thanasis
          last edited by thanasis

          some more related material

          this was not during any exercise or so, but I was walking

          I have the notifications enabled (if this is of any value) and the watch face is the one with the barometer graph.

          considering that this has happened twice during the last 15 days I am inclined to believe it is firmware related rather than device specific.

          WyvernW 1 Reply Last reply Reply Quote 0
          • WyvernW Offline
            Wyvern @thanasis
            last edited by

            @thanasis
            I had the exact same issue you experienced. With the same barometer watchface but with the dotted exercice day of the week watchface too.
            Now I use the slash formatted clock (hh/mm) with notification but 24h HR and sleep are disabled. I haven’t experienced this issue again since I use this watchface (maybe 15 days).

            thanasisT 1 Reply Last reply Reply Quote 0
            • isaziI Offline
              isazi Moderator
              last edited by

              No news, Suunto knows but that’s all.

              Watch: Suunto Vertical Ti

              Blog: isazi's home

              1 Reply Last reply Reply Quote 0
              • thanasisT Offline
                thanasis Bronze Member @Wyvern
                last edited by thanasis

                @wyvern if it is related to the watchface I Am happy to change it , but it is really annoying not knowing if your watch is actually showing the correct things , like the time for instance … it was showing 12 min off because it was frozen for so long

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                • thanasisT Offline
                  thanasis Bronze Member
                  last edited by

                  @isazi today it happened again . Just now

                  thanasisT 1 Reply Last reply Reply Quote 0
                  • thanasisT Offline
                    thanasis Bronze Member @thanasis
                    last edited by

                    dear all
                    do you know should i contact support or wait for firmware update?

                    It appears that it is happening on days with multiple sport activities and with heavier watch faces (i.e. The barometre graph) but it has happened 4 times

                    isaziI Dimitrios KanellopoulosD 2 Replies Last reply Reply Quote 0
                    • isaziI Offline
                      isazi Moderator @thanasis
                      last edited by

                      @thanasis maybe change watchface until next firmware? You can also contact support if you think there’s something wrong with your watch.

                      Watch: Suunto Vertical Ti

                      Blog: isazi's home

                      1 Reply Last reply Reply Quote 1
                      • Dimitrios KanellopoulosD Offline
                        Dimitrios Kanellopoulos Community Manager @thanasis
                        last edited by

                        @thanasis yeah please send the logs , then change a watchface , if that does not solve this , then chat me. I’ll escalate this.

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

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