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POIs don't stay deleted!

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  • D Offline
    David Young Bronze Member
    last edited by 14 Aug 2022, 11:31

    Twice now I’ve tried to delete a load of old Points Of Interest from Suunto’s server and they refuse to stay deleted.

    This in the Android app.

    I’ve tried both on my phone and my tablet.

    If anyone from Suunto reads this, could they kindly offer some advice or fix the problem.

    I think the same problem might be affecting Routes as well. I have some old ones extant that I think I deleted, but can’t remember for sure.

    Anyway, there does seem to be a little bug in the app.

    S S B D 4 Replies Last reply 14 Aug 2022, 12:02 Reply Quote 0
    • S Offline
      sartoric Moderator @David Young
      last edited by 14 Aug 2022, 12:02

      @David-Young
      Maybe you should contact support.

      SVTS - 2.40.38
      SSSWHR BARO Amber - 2.8.32
      Samsung A5 2016 - Android 7.0
      Samsung A33 2022 - Android 14 - One UI 6.1
      Suunto App Android 5.2.5 beta
      Suunto App IOs 2.45.0 (19123) beta on MBP M1

      1 Reply Last reply Reply Quote 0
      • S Offline
        Shrek3k @David Young
        last edited by 14 Aug 2022, 16:02

        @David-Young I can’t confirm this issue as a general one. I deleted four no longer necessary POIs from the last months with/in my Android App just two days ago.
        They stayed deleted (just checked it again).
        Unfortunately I can’t recommend a solution other than ‘try again’ and/or ‘contact support’ 😕

        using a Suunto Vertical & Suunto Wings; mostly running (AKA stomping around) and cycling mostly through the northern german "wilderness"
        OS - Android 15/Pixel Pro 7

        1 Reply Last reply Reply Quote 0
        • B Offline
          Brad_Olwin Moderator @David Young
          last edited by 14 Aug 2022, 23:11

          @David-Young I have iOS but will check it too.

          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

          1 Reply Last reply Reply Quote 0
          • D Offline
            David Young Bronze Member @David Young
            last edited by 15 Aug 2022, 08:06

            The deletions worked at the third attempt, or at any rate the POIs and Routes I deleted haven’t come back yet.

            It’s not the first time it’s happened. It’s a minor irritation, but I thought I’d mention it.

            S 1 Reply Last reply 15 Aug 2022, 09:04 Reply Quote 0
            • S Offline
              sartoric Moderator @David Young
              last edited by 15 Aug 2022, 09:04

              @David-Young
              Maybe it’s just a server connection issue

              SVTS - 2.40.38
              SSSWHR BARO Amber - 2.8.32
              Samsung A5 2016 - Android 7.0
              Samsung A33 2022 - Android 14 - One UI 6.1
              Suunto App Android 5.2.5 beta
              Suunto App IOs 2.45.0 (19123) beta on MBP M1

              A D 2 Replies Last reply 15 Aug 2022, 09:46 Reply Quote 0
              • A Offline
                Aaurakkio @sartoric
                last edited by 15 Aug 2022, 09:46

                @sartoric
                I have a S5. In May I added a POI on my “main” phone for Suunto. After I deleted it, every time I open the map, it still shows until I start to move on the map.
                On another device I do experience this.

                ES: "Caminante, no hay camino / Se hace camino al andar."
                EN: "Wayfarer, there is no way / The way is made by walking."
                from: Cantares by Joan Manuel Serrat

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                • D Offline
                  David Young Bronze Member @sartoric
                  last edited by 15 Aug 2022, 15:39

                  @sartoric Yes, that could be it. I just put my tablet in Airplane mode and loaded the Suunto app, and all my current POIs and Routes are there. So they exist both inside the app and on the server.

                  I suppose that even if you’re connected the delete instruction might not reach the server.

                  1 Reply Last reply Reply Quote 0
                  • W Offline
                    Wilson75
                    last edited by 17 Aug 2022, 07:00

                    Using Android - I have the same issue with POI.

                    Suunto Vertical Titanium
                    Suunto Wing
                    SA (bêta) on Pixel 9pro

                    S9B Titanium (sold)
                    SSU (sold)

                    W 1 Reply Last reply 17 Aug 2022, 20:48 Reply Quote 0
                    • W Offline
                      Wilson75 @Wilson75
                      last edited by 17 Aug 2022, 20:48

                      @Wilson75 and add a description of an activity doest work also. Do you have this issue ?

                      Suunto Vertical Titanium
                      Suunto Wing
                      SA (bêta) on Pixel 9pro

                      S9B Titanium (sold)
                      SSU (sold)

                      1 Reply Last reply Reply Quote 0
                      • W Offline
                        Wilson75
                        last edited by 11 Apr 2023, 21:27

                        Hi Community,
                        Does someone know how to delete POIs?
                        thanks for your help

                        Suunto Vertical Titanium
                        Suunto Wing
                        SA (bêta) on Pixel 9pro

                        S9B Titanium (sold)
                        SSU (sold)

                        S 1 Reply Last reply 11 Apr 2023, 21:32 Reply Quote 0
                        • S Offline
                          sartoric Moderator @Wilson75
                          last edited by sartoric 4 Nov 2023, 21:33 11 Apr 2023, 21:32

                          @Wilson75
                          Did you already try the edit menu in SA ?

                          SVTS - 2.40.38
                          SSSWHR BARO Amber - 2.8.32
                          Samsung A5 2016 - Android 7.0
                          Samsung A33 2022 - Android 14 - One UI 6.1
                          Suunto App Android 5.2.5 beta
                          Suunto App IOs 2.45.0 (19123) beta on MBP M1

                          W 1 Reply Last reply 12 Apr 2023, 12:42 Reply Quote 0
                          • W Offline
                            Wilson75 @sartoric
                            last edited by 12 Apr 2023, 12:42

                            @sartoric Yes, I edited each POI and deleted them from the SA (they were no longer on the watch before I deleted them). For some reason, they reappear.

                            Suunto Vertical Titanium
                            Suunto Wing
                            SA (bêta) on Pixel 9pro

                            S9B Titanium (sold)
                            SSU (sold)

                            1 Reply Last reply Reply Quote 0
                            • W Offline
                              Wilson75
                              last edited by 15 Mar 2025, 12:10

                              I hesitate to create POIs now as I can’t delete them.
                              Somebody have tried to delete old POIs?

                              Suunto Vertical Titanium
                              Suunto Wing
                              SA (bêta) on Pixel 9pro

                              S9B Titanium (sold)
                              SSU (sold)

                              TieutieuT 1 Reply Last reply 15 Mar 2025, 13:07 Reply Quote 0
                              • TieutieuT Offline
                                Tieutieu Platinum Member @Wilson75
                                last edited by 15 Mar 2025, 13:07

                                @Wilson75 I just checked : on iOS I deleted a few old POIs without any problem

                                Suunto’s devices at home :
                                Vertical titanium solar
                                Suunto Race S
                                S9pp titanium sand
                                Suunto Wing
                                S9B titanium Ambassador edition, A3P, X6

                                W 1 Reply Last reply 16 Mar 2025, 08:24 Reply Quote 0
                                • W Offline
                                  Wilson75 @Tieutieu
                                  last edited by Wilson75 16 Mar 2025, 08:24

                                  @Tieutieu I can delete them. For some reason the deleted POIs appears again.
                                  I don’t know what triggers this behaviour (maybe a restart of the app or SA update)…
                                  Current SA (5.0.2)

                                  Suunto Vertical Titanium
                                  Suunto Wing
                                  SA (bêta) on Pixel 9pro

                                  S9B Titanium (sold)
                                  SSU (sold)

                                  TieutieuT 1 Reply Last reply 18 Mar 2025, 10:20 Reply Quote 0
                                  • TieutieuT Offline
                                    Tieutieu Platinum Member @Wilson75
                                    last edited by 18 Mar 2025, 10:20

                                    @Wilson75 I just checked again : the POI I have deleted is back in SA ! 😖

                                    Suunto’s devices at home :
                                    Vertical titanium solar
                                    Suunto Race S
                                    S9pp titanium sand
                                    Suunto Wing
                                    S9B titanium Ambassador edition, A3P, X6

                                    W 1 Reply Last reply 4 days ago Reply Quote 1
                                    • W Offline
                                      Wilson75 @Tieutieu
                                      last edited by 4 days ago

                                      @Tieutieu for a reason I ignore the POIs are back. I don’t know if they are back after SA update

                                      Suunto Vertical Titanium
                                      Suunto Wing
                                      SA (bêta) on Pixel 9pro

                                      S9B Titanium (sold)
                                      SSU (sold)

                                      1 Reply Last reply Reply Quote 0
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