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GPS lost after tunnel

Scheduled Pinned Locked Moved Suunto 9 Peak Pro
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  • T Offline
    taziden Gold Members
    last edited by 31 Oct 2022, 08:29

    On 2 out of 3 runs these past days, S9PP lost GPS after passing through a small tunnel (~20m).

    The first time, it got it back when I switched battery mode to Endurance.
    The other time, I was doing the Cooper S+ mode and didn’t notice it until after the run. It lost the signal during 5 min afterwards.

    I didn’t recall the S9P having such trouble there or any under small tunnel.

    S9PP

    S T J 4 Replies Last reply 31 Oct 2022, 09:11 Reply Quote 1
    • S Offline
      Soojong Moon @taziden
      last edited by 31 Oct 2022, 09:11

      @taziden My S9B also had similar problem recently. I’ll find my post and leave a link here.
      At that time, I thought it was a bad luck happens just one time.

      S9BT, A3P, Suunto Smart Sensor, Polar OH1
      iPhone13 Pro Max (iOS), Windows10

      Feature Suggestions:
      1)Activity Planning with basic analytical function.
      2)Basic Training Gear Management connected to Strava or Runalyze.

      1 Reply Last reply Reply Quote 0
      • S Offline
        Soojong Moon @taziden
        last edited by 31 Oct 2022, 09:37

        @taziden Here is my previous post.
        The most strange thing is that the signal was lost and then found again exactly at the same point.

        https://forum.suunto.com/topic/8185/route-recording-on-the-map-is-imperfect

        S9BT, A3P, Suunto Smart Sensor, Polar OH1
        iPhone13 Pro Max (iOS), Windows10

        Feature Suggestions:
        1)Activity Planning with basic analytical function.
        2)Basic Training Gear Management connected to Strava or Runalyze.

        1 Reply Last reply Reply Quote 0
        • I Offline
          isazi Moderator
          last edited by 31 Oct 2022, 09:38

          Under investigation by both Suunto and Sony at the moment.

          Watch: Suunto Vertical Ti

          Blog: isazi's home

          1 Reply Last reply Reply Quote 3
          • ? Offline
            A Former User
            last edited by 31 Oct 2022, 11:13

            Maybe a disturbance in the Force 🤣
            I’ve got some strange tracks last week too, and no Sony chip here.

            1 Reply Last reply Reply Quote 2
            • I Offline
              isazi Moderator
              last edited by 9 Nov 2022, 08:54

              We are testing a fix for the tunnel issue, it seems to be working so far, should get much better with next update.

              Watch: Suunto Vertical Ti

              Blog: isazi's home

              T H 2 Replies Last reply 9 Nov 2022, 09:05 Reply Quote 2
              • T Offline
                taziden Gold Members @isazi
                last edited by 9 Nov 2022, 09:05

                @isazi If needed I can also test it quite easily. The tunnel I had trouble with is 500m away from my house.
                (No, I’m not trying to sneak in the beta field-testing program :p)

                S9PP

                1 Reply Last reply Reply Quote 2
                • H Online
                  halajos Bronze Member @isazi
                  last edited by 9 Nov 2022, 09:06

                  @isazi also for Sx ‘non-pro’?

                  I 1 Reply Last reply 9 Nov 2022, 09:10 Reply Quote 0
                  • I Offline
                    isazi Moderator @halajos
                    last edited by 9 Nov 2022, 09:10

                    @halajos this is a fix only for S9PP.

                    Watch: Suunto Vertical Ti

                    Blog: isazi's home

                    H 1 Reply Last reply 9 Nov 2022, 09:17 Reply Quote 0
                    • H Online
                      halajos Bronze Member @isazi
                      last edited by 9 Nov 2022, 09:17

                      @isazi thanks, hopefully the in-tunnel distance double-counting fix will come to all devices.

                      I 1 Reply Last reply 9 Nov 2022, 09:20 Reply Quote 1
                      • I Offline
                        isazi Moderator @halajos
                        last edited by 9 Nov 2022, 09:20

                        @halajos that is a different issue, discussed in a different topic, and for that one a fix should come to all devices.

                        Watch: Suunto Vertical Ti

                        Blog: isazi's home

                        L 1 Reply Last reply 9 Nov 2022, 09:24 Reply Quote 2
                        • L Offline
                          Likarnik Bronze Member @isazi
                          last edited by Likarnik 11 Sept 2022, 09:25 9 Nov 2022, 09:24

                          @isazi in this firmware coming ‘soon’? Because this issue (double distance) is gonna be 2years old in april 😞

                          1 Reply Last reply Reply Quote 1
                          • T Offline
                            trailcafe Bronze Member @taziden
                            last edited by 9 Nov 2022, 12:55

                            @taziden interesting, had the same issue after a short tunnel here

                            1 Reply Last reply Reply Quote 0
                            • V Offline
                              v.sacre Silver Members
                              last edited by 10 Nov 2022, 08:16

                              Same for me with yesterday’s run. Hopefully the new firmware will fix this issue I didn’t had with my S9P.

                              98388a6c-8845-42f1-b31a-abdbb7b8599a-image.png

                              A3S | S9B | S9P | S9PP | Suunto Vertical Ti
                              Suunto Wing

                              E 1 Reply Last reply 10 Nov 2022, 08:30 Reply Quote 0
                              • E Offline
                                Egika Platinum Member @v.sacre
                                last edited by 10 Nov 2022, 08:30

                                @v-sacre yes, this is exactly being addressed by the fix currently under test

                                t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                Race S All Black - Titanium Courtney
                                Run Lime

                                1 Reply Last reply Reply Quote 3
                                • D Offline
                                  Dimitrios Kanellopoulos Community Manager
                                  last edited by 11 Nov 2022, 11:54

                                  Hopefully this has been identified and is fixed. Hold on.

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  1 Reply Last reply Reply Quote 1
                                  • C Offline
                                    Cooky
                                    last edited by Cooky 13 Nov 2022, 22:38

                                    Same here (Suunto 9 peak pro). GPS froze under a bridge (about 20m), then track was lost for 8km. The weird thing is that it still recorded the distance for the whole run, but the gps track is stuck under that bridge.

                                    I 1 Reply Last reply 13 Nov 2022, 23:33 Reply Quote 0
                                    • I Offline
                                      isazi Moderator @Cooky
                                      last edited by 13 Nov 2022, 23:33

                                      @Cooky yes the watch relies on other sensors to fill in pace, distance, etc. A fix for this is coming, maybe sooner than expected.

                                      Watch: Suunto Vertical Ti

                                      Blog: isazi's home

                                      V 1 Reply Last reply 21 Nov 2022, 11:42 Reply Quote 2
                                      • V Offline
                                        v.sacre Silver Members @isazi
                                        last edited by v.sacre 21 Nov 2022, 11:42

                                        @isazi said in GPS lost after tunnel:

                                        @Cooky yes the watch relies on other sensors to fill in pace, distance, etc. A fix for this is coming, maybe sooner than expected.

                                        Any update on the fix release ?
                                        This bug is quite annoying.
                                        Even if I have correct data coming from Stryd, my gps data of my last run is reduced of more than half of the true track…

                                        GPS lost after a first tunnel and got back the signal after a second tunnel at the end of the run (about 20-30 minutes later).

                                        A3S | S9B | S9P | S9PP | Suunto Vertical Ti
                                        Suunto Wing

                                        I 1 Reply Last reply 21 Nov 2022, 12:56 Reply Quote 0
                                        • I Offline
                                          isazi Moderator @v.sacre
                                          last edited by 21 Nov 2022, 12:56

                                          @v-sacre I believe it should be this month, but it is not up to me to decide, I am just a user like you.

                                          Watch: Suunto Vertical Ti

                                          Blog: isazi's home

                                          G 1 Reply Last reply 21 Nov 2022, 18:18 Reply Quote 4
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