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    GPS lost after tunnel

    Scheduled Pinned Locked Moved Suunto 9 Peak Pro
    31 Posts 16 Posters 2.8k Views 16 Watching
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    • isaziI Offline
      isazi Moderator
      last edited by

      We are testing a fix for the tunnel issue, it seems to be working so far, should get much better with next update.

      Watch: Suunto Vertical Ti

      Blog: isazi's home

      tazidenT H 2 Replies Last reply Reply Quote 2
      • tazidenT Offline
        taziden Gold Members @isazi
        last edited by

        @isazi If needed I can also test it quite easily. The tunnel I had trouble with is 500m away from my house.
        (No, I’m not trying to sneak in the beta field-testing program :p)

        S9PP

        1 Reply Last reply Reply Quote 2
        • H Offline
          halajos Bronze Member @isazi
          last edited by

          @isazi also for Sx ‘non-pro’?

          isaziI 1 Reply Last reply Reply Quote 0
          • isaziI Offline
            isazi Moderator @halajos
            last edited by

            @halajos this is a fix only for S9PP.

            Watch: Suunto Vertical Ti

            Blog: isazi's home

            H 1 Reply Last reply Reply Quote 0
            • H Offline
              halajos Bronze Member @isazi
              last edited by

              @isazi thanks, hopefully the in-tunnel distance double-counting fix will come to all devices.

              isaziI 1 Reply Last reply Reply Quote 1
              • isaziI Offline
                isazi Moderator @halajos
                last edited by

                @halajos that is a different issue, discussed in a different topic, and for that one a fix should come to all devices.

                Watch: Suunto Vertical Ti

                Blog: isazi's home

                L 1 Reply Last reply Reply Quote 2
                • L Offline
                  Likarnik Bronze Member @isazi
                  last edited by Likarnik

                  @isazi in this firmware coming ‘soon’? Because this issue (double distance) is gonna be 2years old in april 😞

                  1 Reply Last reply Reply Quote 1
                  • T Offline
                    trailcafe Bronze Member @taziden
                    last edited by

                    @taziden interesting, had the same issue after a short tunnel here

                    1 Reply Last reply Reply Quote 0
                    • v.sacreV Offline
                      v.sacre Silver Members
                      last edited by

                      Same for me with yesterday’s run. Hopefully the new firmware will fix this issue I didn’t had with my S9P.

                      98388a6c-8845-42f1-b31a-abdbb7b8599a-image.png

                      A3S | S9B | S9P | S9PP | Suunto Vertical Ti
                      Suunto Wing

                      EgikaE 1 Reply Last reply Reply Quote 0
                      • EgikaE Online
                        Egika Platinum Member @v.sacre
                        last edited by

                        @v-sacre yes, this is exactly being addressed by the fix currently under test

                        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                        Race S All Black - TI Canary - Titanium Courtney

                        1 Reply Last reply Reply Quote 3
                        • Dimitrios KanellopoulosD Offline
                          Dimitrios Kanellopoulos Community Manager
                          last edited by

                          Hopefully this has been identified and is fixed. Hold on.

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
                          https://www.strava.com/athletes/7586105

                          1 Reply Last reply Reply Quote 1
                          • C Offline
                            Cooky
                            last edited by Cooky

                            Same here (Suunto 9 peak pro). GPS froze under a bridge (about 20m), then track was lost for 8km. The weird thing is that it still recorded the distance for the whole run, but the gps track is stuck under that bridge.

                            isaziI 1 Reply Last reply Reply Quote 0
                            • isaziI Offline
                              isazi Moderator @Cooky
                              last edited by

                              @Cooky yes the watch relies on other sensors to fill in pace, distance, etc. A fix for this is coming, maybe sooner than expected.

                              Watch: Suunto Vertical Ti

                              Blog: isazi's home

                              v.sacreV 1 Reply Last reply Reply Quote 2
                              • v.sacreV Offline
                                v.sacre Silver Members @isazi
                                last edited by v.sacre

                                @isazi said in GPS lost after tunnel:

                                @Cooky yes the watch relies on other sensors to fill in pace, distance, etc. A fix for this is coming, maybe sooner than expected.

                                Any update on the fix release ?
                                This bug is quite annoying.
                                Even if I have correct data coming from Stryd, my gps data of my last run is reduced of more than half of the true track…

                                GPS lost after a first tunnel and got back the signal after a second tunnel at the end of the run (about 20-30 minutes later).

                                A3S | S9B | S9P | S9PP | Suunto Vertical Ti
                                Suunto Wing

                                isaziI 1 Reply Last reply Reply Quote 0
                                • isaziI Offline
                                  isazi Moderator @v.sacre
                                  last edited by

                                  @v-sacre I believe it should be this month, but it is not up to me to decide, I am just a user like you.

                                  Watch: Suunto Vertical Ti

                                  Blog: isazi's home

                                  G 1 Reply Last reply Reply Quote 4
                                  • G Offline
                                    gerold @isazi
                                    last edited by

                                    I am suffering from the same problem which is reproducible. However, last time I had the breadcrumb navigation active and the GPS signal was not lost.
                                    In the short tunnel, the symbol in the center of the navigation screen indicated a loss of the GPS signal, after the tunnel the signal was right back. The track in Suunto app was correct.

                                    1 Reply Last reply Reply Quote 2
                                    • jasoncJ Offline
                                      jasonc @taziden
                                      last edited by jasonc

                                      [@taziden Same issue losing GPS on my S9PP going through a tunnel on both my last runs. First time it fixed itself, second time I switch to Breadcrumb and back to Route. b940013e-fbfc-4819-83b3-1a05447255c8-image.jpeg b3f96ad7-90a3-4eb3-9ac8-98e0c57793e3-image.jpeg

                                      Suunto: Ambit 3 Peak > Spartan Ultra > 9 > 9PP > Vertical > Race

                                      1 Reply Last reply Reply Quote 0
                                      • EgikaE Online
                                        Egika Platinum Member
                                        last edited by

                                        Firmware update is out that should fix the tunnel re-acquisition issue!

                                        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                        Race S All Black - TI Canary - Titanium Courtney

                                        U 1 Reply Last reply Reply Quote 4
                                        • G Offline
                                          gambacorta
                                          last edited by

                                          non è proprio un passaggio in un tunnel ma sabato mi sono fermato per 1’ dentro un posto chiuso e questo è il confronto del tracciato tra il 9PP e il 9B, direi che il 9B si è comportato molto bene mentre il 9PP non altrettanto
                                          test9PP.jpg

                                          questo il link al confronto
                                          https://quantified-self.io/user/mDJnPdJJ0rSw9CEheRnSzdlDsJW2/event/kiHA0qj0oTjX5ygsYleo

                                          S 1 Reply Last reply Reply Quote 0
                                          • S Offline
                                            Spree Bronze Member @gambacorta
                                            last edited by

                                            @gambacorta Was the Suunto 9 Peak Pro at the latest version (2.22.60)?

                                            G 1 Reply Last reply Reply Quote 0
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