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    GPS lost after tunnel

    Scheduled Pinned Locked Moved Suunto 9 Peak Pro
    31 Posts 16 Posters 2.6k Views
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    • Dimitrios KanellopoulosD Offline
      Dimitrios Kanellopoulos Community Manager
      last edited by

      Hopefully this has been identified and is fixed. Hold on.

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      1 Reply Last reply Reply Quote 1
      • C Offline
        Cooky
        last edited by Cooky

        Same here (Suunto 9 peak pro). GPS froze under a bridge (about 20m), then track was lost for 8km. The weird thing is that it still recorded the distance for the whole run, but the gps track is stuck under that bridge.

        isaziI 1 Reply Last reply Reply Quote 0
        • isaziI Offline
          isazi Moderator @Cooky
          last edited by

          @Cooky yes the watch relies on other sensors to fill in pace, distance, etc. A fix for this is coming, maybe sooner than expected.

          Watch: Suunto Vertical Ti

          Blog: isazi's home

          v.sacreV 1 Reply Last reply Reply Quote 2
          • v.sacreV Offline
            v.sacre Silver Members @isazi
            last edited by v.sacre

            @isazi said in GPS lost after tunnel:

            @Cooky yes the watch relies on other sensors to fill in pace, distance, etc. A fix for this is coming, maybe sooner than expected.

            Any update on the fix release ?
            This bug is quite annoying.
            Even if I have correct data coming from Stryd, my gps data of my last run is reduced of more than half of the true track…

            GPS lost after a first tunnel and got back the signal after a second tunnel at the end of the run (about 20-30 minutes later).

            A3S | S9B | S9P | S9PP | Suunto Vertical Ti
            Suunto Wing

            isaziI 1 Reply Last reply Reply Quote 0
            • isaziI Offline
              isazi Moderator @v.sacre
              last edited by

              @v-sacre I believe it should be this month, but it is not up to me to decide, I am just a user like you.

              Watch: Suunto Vertical Ti

              Blog: isazi's home

              G 1 Reply Last reply Reply Quote 4
              • G Offline
                gerold @isazi
                last edited by

                I am suffering from the same problem which is reproducible. However, last time I had the breadcrumb navigation active and the GPS signal was not lost.
                In the short tunnel, the symbol in the center of the navigation screen indicated a loss of the GPS signal, after the tunnel the signal was right back. The track in Suunto app was correct.

                1 Reply Last reply Reply Quote 2
                • jasoncJ Offline
                  jasonc @taziden
                  last edited by jasonc

                  [@taziden Same issue losing GPS on my S9PP going through a tunnel on both my last runs. First time it fixed itself, second time I switch to Breadcrumb and back to Route. b940013e-fbfc-4819-83b3-1a05447255c8-image.jpeg b3f96ad7-90a3-4eb3-9ac8-98e0c57793e3-image.jpeg

                  Suunto: Ambit 3 Peak > Spartan Ultra > 9 > 9PP > Vertical > Race

                  1 Reply Last reply Reply Quote 0
                  • EgikaE Offline
                    Egika Platinum Member
                    last edited by

                    Firmware update is out that should fix the tunnel re-acquisition issue!

                    t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                    Race S All Black - TI Canary - Titanium Courtney

                    U 1 Reply Last reply Reply Quote 4
                    • G Offline
                      gambacorta
                      last edited by

                      non è proprio un passaggio in un tunnel ma sabato mi sono fermato per 1’ dentro un posto chiuso e questo è il confronto del tracciato tra il 9PP e il 9B, direi che il 9B si è comportato molto bene mentre il 9PP non altrettanto
                      test9PP.jpg

                      questo il link al confronto
                      https://quantified-self.io/user/mDJnPdJJ0rSw9CEheRnSzdlDsJW2/event/kiHA0qj0oTjX5ygsYleo

                      S 1 Reply Last reply Reply Quote 0
                      • S Offline
                        Spree Bronze Member @gambacorta
                        last edited by

                        @gambacorta Was the Suunto 9 Peak Pro at the latest version (2.22.60)?

                        G 1 Reply Last reply Reply Quote 0
                        • G Offline
                          gambacorta @Spree
                          last edited by

                          @Spree yes

                          S 1 Reply Last reply Reply Quote 0
                          • S Offline
                            Spree Bronze Member @gambacorta
                            last edited by

                            @gambacorta I guess it might be interesting for Suunto to get logs, maybe @Dimitrios-Kanellopoulos could help transfer them?

                            G 1 Reply Last reply Reply Quote 1
                            • G Offline
                              gambacorta @Spree
                              last edited by

                              @Spree if it can still be done, I would do it more than willingly

                              1 Reply Last reply Reply Quote 0
                              • U Offline
                                Ultrawalker @Egika
                                last edited by

                                @Egika Is it fixed now? 🤔 Thanks!

                                Suunto Spartan Ultra
                                Suunto 9 Peak Pro All Black
                                Suunto Vertical

                                isaziI 1 Reply Last reply Reply Quote 0
                                • isaziI Offline
                                  isazi Moderator @Ultrawalker
                                  last edited by

                                  @Ultrawalker it was fixed with the latest update, 2.22.60

                                  Watch: Suunto Vertical Ti

                                  Blog: isazi's home

                                  1 Reply Last reply Reply Quote 1
                                  • v.sacreV Offline
                                    v.sacre Silver Members
                                    last edited by

                                    No bug registered on my activities since the last update 👌

                                    A3S | S9B | S9P | S9PP | Suunto Vertical Ti
                                    Suunto Wing

                                    1 Reply Last reply Reply Quote 4
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