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    GPS lost after tunnel

    Scheduled Pinned Locked Moved Suunto 9 Peak Pro
    31 Posts 16 Posters 2.6k Views
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    • L Offline
      Likarnik Bronze Member @isazi
      last edited by Likarnik

      @isazi in this firmware coming ‘soon’? Because this issue (double distance) is gonna be 2years old in april 😞

      1 Reply Last reply Reply Quote 1
      • T Offline
        trailcafe Bronze Member @taziden
        last edited by

        @taziden interesting, had the same issue after a short tunnel here

        1 Reply Last reply Reply Quote 0
        • v.sacreV Offline
          v.sacre Silver Members
          last edited by

          Same for me with yesterday’s run. Hopefully the new firmware will fix this issue I didn’t had with my S9P.

          98388a6c-8845-42f1-b31a-abdbb7b8599a-image.png

          A3S | S9B | S9P | S9PP | Suunto Vertical Ti
          Suunto Wing

          EgikaE 1 Reply Last reply Reply Quote 0
          • EgikaE Offline
            Egika Platinum Member @v.sacre
            last edited by

            @v-sacre yes, this is exactly being addressed by the fix currently under test

            t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
            Race S All Black - TI Canary - Titanium Courtney

            1 Reply Last reply Reply Quote 3
            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager
              last edited by

              Hopefully this has been identified and is fixed. Hold on.

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

              1 Reply Last reply Reply Quote 1
              • C Offline
                Cooky
                last edited by Cooky

                Same here (Suunto 9 peak pro). GPS froze under a bridge (about 20m), then track was lost for 8km. The weird thing is that it still recorded the distance for the whole run, but the gps track is stuck under that bridge.

                isaziI 1 Reply Last reply Reply Quote 0
                • isaziI Offline
                  isazi Moderator @Cooky
                  last edited by

                  @Cooky yes the watch relies on other sensors to fill in pace, distance, etc. A fix for this is coming, maybe sooner than expected.

                  Watch: Suunto Vertical Ti

                  Blog: isazi's home

                  v.sacreV 1 Reply Last reply Reply Quote 2
                  • v.sacreV Offline
                    v.sacre Silver Members @isazi
                    last edited by v.sacre

                    @isazi said in GPS lost after tunnel:

                    @Cooky yes the watch relies on other sensors to fill in pace, distance, etc. A fix for this is coming, maybe sooner than expected.

                    Any update on the fix release ?
                    This bug is quite annoying.
                    Even if I have correct data coming from Stryd, my gps data of my last run is reduced of more than half of the true track…

                    GPS lost after a first tunnel and got back the signal after a second tunnel at the end of the run (about 20-30 minutes later).

                    A3S | S9B | S9P | S9PP | Suunto Vertical Ti
                    Suunto Wing

                    isaziI 1 Reply Last reply Reply Quote 0
                    • isaziI Offline
                      isazi Moderator @v.sacre
                      last edited by

                      @v-sacre I believe it should be this month, but it is not up to me to decide, I am just a user like you.

                      Watch: Suunto Vertical Ti

                      Blog: isazi's home

                      G 1 Reply Last reply Reply Quote 4
                      • G Offline
                        gerold @isazi
                        last edited by

                        I am suffering from the same problem which is reproducible. However, last time I had the breadcrumb navigation active and the GPS signal was not lost.
                        In the short tunnel, the symbol in the center of the navigation screen indicated a loss of the GPS signal, after the tunnel the signal was right back. The track in Suunto app was correct.

                        1 Reply Last reply Reply Quote 2
                        • jasoncJ Offline
                          jasonc @taziden
                          last edited by jasonc

                          [@taziden Same issue losing GPS on my S9PP going through a tunnel on both my last runs. First time it fixed itself, second time I switch to Breadcrumb and back to Route. b940013e-fbfc-4819-83b3-1a05447255c8-image.jpeg b3f96ad7-90a3-4eb3-9ac8-98e0c57793e3-image.jpeg

                          Suunto: Ambit 3 Peak > Spartan Ultra > 9 > 9PP > Vertical > Race

                          1 Reply Last reply Reply Quote 0
                          • EgikaE Offline
                            Egika Platinum Member
                            last edited by

                            Firmware update is out that should fix the tunnel re-acquisition issue!

                            t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                            Race S All Black - TI Canary - Titanium Courtney

                            U 1 Reply Last reply Reply Quote 4
                            • G Offline
                              gambacorta
                              last edited by

                              non è proprio un passaggio in un tunnel ma sabato mi sono fermato per 1’ dentro un posto chiuso e questo è il confronto del tracciato tra il 9PP e il 9B, direi che il 9B si è comportato molto bene mentre il 9PP non altrettanto
                              test9PP.jpg

                              questo il link al confronto
                              https://quantified-self.io/user/mDJnPdJJ0rSw9CEheRnSzdlDsJW2/event/kiHA0qj0oTjX5ygsYleo

                              S 1 Reply Last reply Reply Quote 0
                              • S Offline
                                Spree Bronze Member @gambacorta
                                last edited by

                                @gambacorta Was the Suunto 9 Peak Pro at the latest version (2.22.60)?

                                G 1 Reply Last reply Reply Quote 0
                                • G Offline
                                  gambacorta @Spree
                                  last edited by

                                  @Spree yes

                                  S 1 Reply Last reply Reply Quote 0
                                  • S Offline
                                    Spree Bronze Member @gambacorta
                                    last edited by

                                    @gambacorta I guess it might be interesting for Suunto to get logs, maybe @Dimitrios-Kanellopoulos could help transfer them?

                                    G 1 Reply Last reply Reply Quote 1
                                    • G Offline
                                      gambacorta @Spree
                                      last edited by

                                      @Spree if it can still be done, I would do it more than willingly

                                      1 Reply Last reply Reply Quote 0
                                      • U Offline
                                        Ultrawalker @Egika
                                        last edited by

                                        @Egika Is it fixed now? 🤔 Thanks!

                                        Suunto Spartan Ultra
                                        Suunto 9 Peak Pro All Black
                                        Suunto Vertical

                                        isaziI 1 Reply Last reply Reply Quote 0
                                        • isaziI Offline
                                          isazi Moderator @Ultrawalker
                                          last edited by

                                          @Ultrawalker it was fixed with the latest update, 2.22.60

                                          Watch: Suunto Vertical Ti

                                          Blog: isazi's home

                                          1 Reply Last reply Reply Quote 1
                                          • v.sacreV Offline
                                            v.sacre Silver Members
                                            last edited by

                                            No bug registered on my activities since the last update 👌

                                            A3S | S9B | S9P | S9PP | Suunto Vertical Ti
                                            Suunto Wing

                                            1 Reply Last reply Reply Quote 4
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