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    Software update 2.23.20 (All S watches except S9 Peak Pro)

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    • vio112V Offline
      vio112 Bronze Member @freeheeler
      last edited by

      @freeheeler
      Yes, sir šŸ™‚šŸ‘šŸ»

      1 Reply Last reply Reply Quote 0
      • TieutieuT Offline
        Tieutieu Platinum Member
        last edited by Tieutieu

        I have an issue trying to use suunto apps :
        Using my usual personnal trail running sport mode, I wanted to use the suunto climb app…didn’t work : it is in the watch (like safe and weather - the three apps that I’ve selected), I can select it but then It comes back to the option menu and the app is not set.

        • I’ve tried to unpinned those three apps, synchronise, pinned then again, synchronise : same issue
        • I also have a personnal guide in my watch (structured workout) : it works.
          Does anyone has the same issue ?
          Didn’t tried a soft reset for now.
          Mat

        Suunto’s devices at home :
        Vertical titanium solar
        Suunto Race S
        S9pp titanium sand
        Suunto Wing & Spark
        S9B titanium Ambassador edition, A3P, X6

        freeheelerF 1 Reply Last reply Reply Quote 0
        • freeheelerF Offline
          freeheeler @Tieutieu
          last edited by

          @Tieutieu
          I used climb yesterday without issues.
          before hard reset, try soft reset. BUT it could well be SA. I recommend: logout login again from SA. if that doesn’t help: next step is to clear cache in SA (app settings from the OS)…
          I hope that helps ✊

          living sideways

          TieutieuT 1 Reply Last reply Reply Quote 1
          • TieutieuT Offline
            Tieutieu Platinum Member @freeheeler
            last edited by Tieutieu

            @freeheeler ok thanks. (have edited my post…was thinking ā€œsoftā€ but wrote "hard) :

            EDIT : soft reset worked, no more issue.

            Suunto’s devices at home :
            Vertical titanium solar
            Suunto Race S
            S9pp titanium sand
            Suunto Wing & Spark
            S9B titanium Ambassador edition, A3P, X6

            TieutieuT 2 Replies Last reply Reply Quote 2
            • surfboomerangS Offline
              surfboomerang
              last edited by

              I just noticed that my snowboard profile has been removed from the watch. Not 100% sure that it was there before the firmware update but since the snowboard profile has always been problematic after firmware updates I suspect it is also the case this time.

              Can someone confirm?

              Suunto Vertical Titanium Solar
              OnePlus Nord 4

              isaziI 1 Reply Last reply Reply Quote 0
              • isaziI Offline
                isazi Moderator @surfboomerang
                last edited by

                @surfboomerang custom mode?

                Watch: Suunto Vertical 2 Titanium Black

                Blog: isazi's home

                surfboomerangS 1 Reply Last reply Reply Quote 0
                • surfboomerangS Offline
                  surfboomerang @isazi
                  last edited by

                  @isazi yes

                  Suunto Vertical Titanium Solar
                  OnePlus Nord 4

                  isaziI 1 Reply Last reply Reply Quote 0
                  • isaziI Offline
                    isazi Moderator @surfboomerang
                    last edited by

                    @surfboomerang maybe you haven’t used it in a long time and created other custom modes in the meanwhile?

                    Watch: Suunto Vertical 2 Titanium Black

                    Blog: isazi's home

                    surfboomerangS 1 Reply Last reply Reply Quote 0
                    • surfboomerangS Offline
                      surfboomerang @isazi
                      last edited by

                      @isazi Could be. Last time I actively used it was in March this year.
                      I just noticed that it was missing today.

                      Suunto Vertical Titanium Solar
                      OnePlus Nord 4

                      freeheelerF 1 Reply Last reply Reply Quote 0
                      • freeheelerF Offline
                        freeheeler @surfboomerang
                        last edited by

                        @surfboomerang
                        mine is still there but I recently streamlined all my custom sport modes and hence it was synced to the watch only couple of weeks ago.
                        I hopefully use snowboarding in 2-3 weeks again

                        living sideways

                        helgonet12H 1 Reply Last reply Reply Quote 2
                        • helgonet12H Offline
                          helgonet12 @freeheeler
                          last edited by helgonet12

                          So I updated my Suunto 9B to the latest version and the resources bug where the recourses drops to 0 or close when doing an activity in the morning is not fixed in the latest update. It’s now 1 year since it stopped working properly and still no fix? Any plans on fixing this or is it what it is?

                          DMytroD zhang965Z Dimitrios KanellopoulosD 3 Replies Last reply Reply Quote 2
                          • DMytroD Offline
                            DMytro @helgonet12
                            last edited by

                            @helgonet12 I think sb mentioned already that this should come with next FW.

                            helgonet12H 1 Reply Last reply Reply Quote 0
                            • zhang965Z Offline
                              zhang965 @helgonet12
                              last edited by

                              @helgonet12 said in Software update 2.23.20 (All S watches except S9 Peak Pro):

                              So I updated my Suunto 9B to the latest version and the resources bug where the recourses drops to 0 or close when doing an activity in the morning is not fixed in the latest update. It’s now 1 year since it stopped working properly and still no fix? Any plans on fixing this or is it what it is?

                              Please be patient, you know they used about 1 year to fixe the lag from beginning of the activity …
                              The resources bug will soonly fixed in next years.

                              Winners Wear Winners

                              helgonet12H 1 Reply Last reply Reply Quote 0
                              • helgonet12H Offline
                                helgonet12 @DMytro
                                last edited by

                                @DMytro I must have missed that. Thank you for the info. šŸ˜€

                                1 Reply Last reply Reply Quote 0
                                • helgonet12H Offline
                                  helgonet12 @zhang965
                                  last edited by

                                  @zhang965 patience is a virtue šŸ˜€

                                  1 Reply Last reply Reply Quote 0
                                  • Dimitrios KanellopoulosD Offline
                                    Dimitrios Kanellopoulos Community Manager @helgonet12
                                    last edited by

                                    @helgonet12 to be honest I thought this was fixed. At least in all new OHR watches.

                                    I dont have a baro to test this but maybe some else could

                                    My s9p and s9pp do not have this issue anymore

                                    Community Manager / Admin @Suunto
                                    Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

                                    freeheelerF 1 Reply Last reply Reply Quote 2
                                    • freeheelerF Offline
                                      freeheeler @Dimitrios Kanellopoulos
                                      last edited by

                                      @Dimitrios-Kanellopoulos
                                      I can observe it.
                                      two dummy activities just before didn’t let resources drop to 0. maybe they were too short or it’s already not ā€œmorningā€ anymore.
                                      I’ll keep an eye on it.

                                      living sideways

                                      helgonet12H 1 Reply Last reply Reply Quote 0
                                      • helgonet12H Offline
                                        helgonet12 @freeheeler
                                        last edited by

                                        @Dimitrios-Kanellopoulos This is from last Saturday using walk activity. No external heart rate strap. I have tried with strap before with same result. IMG_0863.PNG

                                        freeheelerF 1 Reply Last reply Reply Quote 0
                                        • freeheelerF Offline
                                          freeheeler @helgonet12
                                          last edited by

                                          @helgonet12
                                          might be also related to the max and rest HR settings. I would double check that
                                          my resources are realistic after today’s 40mins commute

                                          living sideways

                                          helgonet12H 1 Reply Last reply Reply Quote 0
                                          • helgonet12H Offline
                                            helgonet12 @freeheeler
                                            last edited by helgonet12

                                            @freeheeler it could be, I have tried to change them before but with same results. I have not tried with latest firmware though. Max is set to 190 and min to 51. I have also had a s9peak with same result on the before firmware

                                            freeheelerF 1 Reply Last reply Reply Quote 0

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