Software update 2.23.20 (All S watches except S9 Peak Pro)

Tieutieu

I have an issue trying to use suunto apps :
Using my usual personnal trail running sport mode, I wanted to use the suunto climb app…didn’t work : it is in the watch (like safe and weather - the three apps that I’ve selected), I can select it but then It comes back to the option menu and the app is not set.

I’ve tried to unpinned those three apps, synchronise, pinned then again, synchronise : same issue
I also have a personnal guide in my watch (structured workout) : it works.
Does anyone has the same issue ?
Didn’t tried a soft reset for now.
Mat

freeheeler

@Tieutieu
I used climb yesterday without issues.
before hard reset, try soft reset. BUT it could well be SA. I recommend: logout login again from SA. if that doesn’t help: next step is to clear cache in SA (app settings from the OS)…
I hope that helps

Tieutieu

@freeheeler ok thanks. (have edited my post…was thinking “soft” but wrote "hard) :

EDIT : soft reset worked, no more issue.

surfboomerang

I just noticed that my snowboard profile has been removed from the watch. Not 100% sure that it was there before the firmware update but since the snowboard profile has always been problematic after firmware updates I suspect it is also the case this time.

Can someone confirm?

isazi

@surfboomerang custom mode?

surfboomerang

@isazi yes

isazi

@surfboomerang maybe you haven’t used it in a long time and created other custom modes in the meanwhile?

surfboomerang

@isazi Could be. Last time I actively used it was in March this year.
I just noticed that it was missing today.

freeheeler

@surfboomerang
mine is still there but I recently streamlined all my custom sport modes and hence it was synced to the watch only couple of weeks ago.
I hopefully use snowboarding in 2-3 weeks again

helgonet12

So I updated my Suunto 9B to the latest version and the resources bug where the recourses drops to 0 or close when doing an activity in the morning is not fixed in the latest update. It’s now 1 year since it stopped working properly and still no fix? Any plans on fixing this or is it what it is?

DMytro

@helgonet12 I think sb mentioned already that this should come with next FW.

zhang965

@helgonet12 said in Software update 2.23.20 (All S watches except S9 Peak Pro):

So I updated my Suunto 9B to the latest version and the resources bug where the recourses drops to 0 or close when doing an activity in the morning is not fixed in the latest update. It’s now 1 year since it stopped working properly and still no fix? Any plans on fixing this or is it what it is?

Please be patient, you know they used about 1 year to fixe the lag from beginning of the activity …
The resources bug will soonly fixed in next years.

helgonet12

@DMytro I must have missed that. Thank you for the info.

helgonet12

@zhang965 patience is a virtue

Dimitrios Kanellopoulos

@helgonet12 to be honest I thought this was fixed. At least in all new OHR watches.

I dont have a baro to test this but maybe some else could

My s9p and s9pp do not have this issue anymore

freeheeler

@Dimitrios-Kanellopoulos
I can observe it.
two dummy activities just before didn’t let resources drop to 0. maybe they were too short or it’s already not “morning” anymore.
I’ll keep an eye on it.

helgonet12

@Dimitrios-Kanellopoulos This is from last Saturday using walk activity. No external heart rate strap. I have tried with strap before with same result.

freeheeler

@helgonet12
might be also related to the max and rest HR settings. I would double check that
my resources are realistic after today’s 40mins commute

helgonet12

@freeheeler it could be, I have tried to change them before but with same results. I have not tried with latest firmware though. Max is set to 190 and min to 51. I have also had a s9peak with same result on the before firmware

freeheeler

@helgonet12
rest HR is relevant as I understand. If I recall correctly min HR +10 is the rough rule of thumb for rest HR. maybe adjust it and observe the behavior