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Software update 2.23.20 (All S watches except S9 Peak Pro)

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  • T Offline
    Tieutieu Platinum Member
    last edited by Tieutieu 12 Feb 2022, 13:27 2 Dec 2022, 13:17

    I have an issue trying to use suunto apps :
    Using my usual personnal trail running sport mode, I wanted to use the suunto climb app…didn’t work : it is in the watch (like safe and weather - the three apps that I’ve selected), I can select it but then It comes back to the option menu and the app is not set.

    • I’ve tried to unpinned those three apps, synchronise, pinned then again, synchronise : same issue
    • I also have a personnal guide in my watch (structured workout) : it works.
      Does anyone has the same issue ?
      Didn’t tried a soft reset for now.
      Mat

    Suunto’s devices at home :
    Vertical titanium solar
    Suunto Race S
    S9pp titanium sand
    Suunto Wing
    S9B titanium Ambassador edition, A3P, X6

    F 1 Reply Last reply 2 Dec 2022, 13:22 Reply Quote 0
    • F Offline
      freeheeler @Tieutieu
      last edited by 2 Dec 2022, 13:22

      @Tieutieu
      I used climb yesterday without issues.
      before hard reset, try soft reset. BUT it could well be SA. I recommend: logout login again from SA. if that doesn’t help: next step is to clear cache in SA (app settings from the OS)…
      I hope that helps ✊

      living sideways

      T 1 Reply Last reply 2 Dec 2022, 13:28 Reply Quote 1
      • T Offline
        Tieutieu Platinum Member @freeheeler
        last edited by Tieutieu 12 Feb 2022, 13:31 2 Dec 2022, 13:28

        @freeheeler ok thanks. (have edited my post…was thinking “soft” but wrote "hard) :

        EDIT : soft reset worked, no more issue.

        Suunto’s devices at home :
        Vertical titanium solar
        Suunto Race S
        S9pp titanium sand
        Suunto Wing
        S9B titanium Ambassador edition, A3P, X6

        T 2 Replies Last reply 7 Dec 2022, 16:37 Reply Quote 2
        • S Offline
          surfboomerang
          last edited by 3 Dec 2022, 20:28

          I just noticed that my snowboard profile has been removed from the watch. Not 100% sure that it was there before the firmware update but since the snowboard profile has always been problematic after firmware updates I suspect it is also the case this time.

          Can someone confirm?

          Suunto Vertical Titanium Solar
          OnePlus Nord 4

          I 1 Reply Last reply 3 Dec 2022, 21:04 Reply Quote 0
          • I Offline
            isazi Moderator @surfboomerang
            last edited by 3 Dec 2022, 21:04

            @surfboomerang custom mode?

            Watch: Suunto Vertical Ti

            Blog: isazi's home

            S 1 Reply Last reply 3 Dec 2022, 21:54 Reply Quote 0
            • S Offline
              surfboomerang @isazi
              last edited by 3 Dec 2022, 21:54

              @isazi yes

              Suunto Vertical Titanium Solar
              OnePlus Nord 4

              I 1 Reply Last reply 3 Dec 2022, 21:59 Reply Quote 0
              • I Offline
                isazi Moderator @surfboomerang
                last edited by 3 Dec 2022, 21:59

                @surfboomerang maybe you haven’t used it in a long time and created other custom modes in the meanwhile?

                Watch: Suunto Vertical Ti

                Blog: isazi's home

                S 1 Reply Last reply 3 Dec 2022, 22:02 Reply Quote 0
                • S Offline
                  surfboomerang @isazi
                  last edited by 3 Dec 2022, 22:02

                  @isazi Could be. Last time I actively used it was in March this year.
                  I just noticed that it was missing today.

                  Suunto Vertical Titanium Solar
                  OnePlus Nord 4

                  F 1 Reply Last reply 4 Dec 2022, 09:18 Reply Quote 0
                  • F Offline
                    freeheeler @surfboomerang
                    last edited by 4 Dec 2022, 09:18

                    @surfboomerang
                    mine is still there but I recently streamlined all my custom sport modes and hence it was synced to the watch only couple of weeks ago.
                    I hopefully use snowboarding in 2-3 weeks again

                    living sideways

                    H 1 Reply Last reply 4 Dec 2022, 18:41 Reply Quote 2
                    • H Offline
                      helgonet12 @freeheeler
                      last edited by helgonet12 12 Apr 2022, 18:41 4 Dec 2022, 18:41

                      So I updated my Suunto 9B to the latest version and the resources bug where the recourses drops to 0 or close when doing an activity in the morning is not fixed in the latest update. It’s now 1 year since it stopped working properly and still no fix? Any plans on fixing this or is it what it is?

                      D Z D 3 Replies Last reply 4 Dec 2022, 18:48 Reply Quote 2
                      • D Offline
                        DMytro @helgonet12
                        last edited by 4 Dec 2022, 18:48

                        @helgonet12 I think sb mentioned already that this should come with next FW.

                        H 1 Reply Last reply 4 Dec 2022, 19:11 Reply Quote 0
                        • Z Offline
                          zhang965 @helgonet12
                          last edited by 4 Dec 2022, 18:59

                          @helgonet12 said in Software update 2.23.20 (All S watches except S9 Peak Pro):

                          So I updated my Suunto 9B to the latest version and the resources bug where the recourses drops to 0 or close when doing an activity in the morning is not fixed in the latest update. It’s now 1 year since it stopped working properly and still no fix? Any plans on fixing this or is it what it is?

                          Please be patient, you know they used about 1 year to fixe the lag from beginning of the activity …
                          The resources bug will soonly fixed in next years.

                          Winners Wear Winners

                          H 1 Reply Last reply 4 Dec 2022, 19:13 Reply Quote 0
                          • H Offline
                            helgonet12 @DMytro
                            last edited by 4 Dec 2022, 19:11

                            @DMytro I must have missed that. Thank you for the info. 😀

                            1 Reply Last reply Reply Quote 0
                            • H Offline
                              helgonet12 @zhang965
                              last edited by 4 Dec 2022, 19:13

                              @zhang965 patience is a virtue 😀

                              1 Reply Last reply Reply Quote 0
                              • D Offline
                                Dimitrios Kanellopoulos Community Manager @helgonet12
                                last edited by 5 Dec 2022, 08:05

                                @helgonet12 to be honest I thought this was fixed. At least in all new OHR watches.

                                I dont have a baro to test this but maybe some else could

                                My s9p and s9pp do not have this issue anymore

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

                                F 1 Reply Last reply 5 Dec 2022, 08:15 Reply Quote 2
                                • F Offline
                                  freeheeler @Dimitrios Kanellopoulos
                                  last edited by 5 Dec 2022, 08:15

                                  @Dimitrios-Kanellopoulos
                                  I can observe it.
                                  two dummy activities just before didn’t let resources drop to 0. maybe they were too short or it’s already not “morning” anymore.
                                  I’ll keep an eye on it.

                                  living sideways

                                  H 1 Reply Last reply 6 Dec 2022, 07:57 Reply Quote 0
                                  • H Offline
                                    helgonet12 @freeheeler
                                    last edited by 6 Dec 2022, 07:57

                                    @Dimitrios-Kanellopoulos This is from last Saturday using walk activity. No external heart rate strap. I have tried with strap before with same result. IMG_0863.PNG

                                    F 1 Reply Last reply 6 Dec 2022, 08:57 Reply Quote 0
                                    • F Offline
                                      freeheeler @helgonet12
                                      last edited by 6 Dec 2022, 08:57

                                      @helgonet12
                                      might be also related to the max and rest HR settings. I would double check that
                                      my resources are realistic after today’s 40mins commute

                                      living sideways

                                      H 1 Reply Last reply 6 Dec 2022, 10:28 Reply Quote 0
                                      • H Offline
                                        helgonet12 @freeheeler
                                        last edited by helgonet12 12 Jun 2022, 10:45 6 Dec 2022, 10:28

                                        @freeheeler it could be, I have tried to change them before but with same results. I have not tried with latest firmware though. Max is set to 190 and min to 51. I have also had a s9peak with same result on the before firmware

                                        F 1 Reply Last reply 6 Dec 2022, 10:38 Reply Quote 0
                                        • F Offline
                                          freeheeler @helgonet12
                                          last edited by 6 Dec 2022, 10:38

                                          @helgonet12
                                          rest HR is relevant as I understand. If I recall correctly min HR +10 is the rough rule of thumb for rest HR. maybe adjust it and observe the behavior ✊

                                          living sideways

                                          1 Reply Last reply Reply Quote 2
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