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Software update 2.23.20 (All S watches except S9 Peak Pro)

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  • H Offline
    helgonet12 @freeheeler
    last edited by helgonet12 12 Apr 2022, 18:41 4 Dec 2022, 18:41

    So I updated my Suunto 9B to the latest version and the resources bug where the recourses drops to 0 or close when doing an activity in the morning is not fixed in the latest update. It’s now 1 year since it stopped working properly and still no fix? Any plans on fixing this or is it what it is?

    D Z D 3 Replies Last reply 4 Dec 2022, 18:48 Reply Quote 2
    • D Offline
      DMytro @helgonet12
      last edited by 4 Dec 2022, 18:48

      @helgonet12 I think sb mentioned already that this should come with next FW.

      H 1 Reply Last reply 4 Dec 2022, 19:11 Reply Quote 0
      • Z Offline
        zhang965 @helgonet12
        last edited by 4 Dec 2022, 18:59

        @helgonet12 said in Software update 2.23.20 (All S watches except S9 Peak Pro):

        So I updated my Suunto 9B to the latest version and the resources bug where the recourses drops to 0 or close when doing an activity in the morning is not fixed in the latest update. It’s now 1 year since it stopped working properly and still no fix? Any plans on fixing this or is it what it is?

        Please be patient, you know they used about 1 year to fixe the lag from beginning of the activity …
        The resources bug will soonly fixed in next years.

        Winners Wear Winners

        H 1 Reply Last reply 4 Dec 2022, 19:13 Reply Quote 0
        • H Offline
          helgonet12 @DMytro
          last edited by 4 Dec 2022, 19:11

          @DMytro I must have missed that. Thank you for the info. 😀

          1 Reply Last reply Reply Quote 0
          • H Offline
            helgonet12 @zhang965
            last edited by 4 Dec 2022, 19:13

            @zhang965 patience is a virtue 😀

            1 Reply Last reply Reply Quote 0
            • D Offline
              Dimitrios Kanellopoulos Community Manager @helgonet12
              last edited by 5 Dec 2022, 08:05

              @helgonet12 to be honest I thought this was fixed. At least in all new OHR watches.

              I dont have a baro to test this but maybe some else could

              My s9p and s9pp do not have this issue anymore

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

              F 1 Reply Last reply 5 Dec 2022, 08:15 Reply Quote 2
              • F Offline
                freeheeler @Dimitrios Kanellopoulos
                last edited by 5 Dec 2022, 08:15

                @Dimitrios-Kanellopoulos
                I can observe it.
                two dummy activities just before didn’t let resources drop to 0. maybe they were too short or it’s already not “morning” anymore.
                I’ll keep an eye on it.

                living sideways

                H 1 Reply Last reply 6 Dec 2022, 07:57 Reply Quote 0
                • H Offline
                  helgonet12 @freeheeler
                  last edited by 6 Dec 2022, 07:57

                  @Dimitrios-Kanellopoulos This is from last Saturday using walk activity. No external heart rate strap. I have tried with strap before with same result. IMG_0863.PNG

                  F 1 Reply Last reply 6 Dec 2022, 08:57 Reply Quote 0
                  • F Offline
                    freeheeler @helgonet12
                    last edited by 6 Dec 2022, 08:57

                    @helgonet12
                    might be also related to the max and rest HR settings. I would double check that
                    my resources are realistic after today’s 40mins commute

                    living sideways

                    H 1 Reply Last reply 6 Dec 2022, 10:28 Reply Quote 0
                    • H Offline
                      helgonet12 @freeheeler
                      last edited by helgonet12 12 Jun 2022, 10:45 6 Dec 2022, 10:28

                      @freeheeler it could be, I have tried to change them before but with same results. I have not tried with latest firmware though. Max is set to 190 and min to 51. I have also had a s9peak with same result on the before firmware

                      F 1 Reply Last reply 6 Dec 2022, 10:38 Reply Quote 0
                      • F Offline
                        freeheeler @helgonet12
                        last edited by 6 Dec 2022, 10:38

                        @helgonet12
                        rest HR is relevant as I understand. If I recall correctly min HR +10 is the rough rule of thumb for rest HR. maybe adjust it and observe the behavior ✊

                        living sideways

                        1 Reply Last reply Reply Quote 2
                        • T Offline
                          Tieutieu Platinum Member @Tieutieu
                          last edited by Tieutieu 12 Jul 2022, 16:54 7 Dec 2022, 16:37

                          @Tieutieu said in Software update 2.23.20 (All S watches except S9 Peak Pro):

                          @freeheeler ok thanks. (have edited my post…was thinking “soft” but wrote "hard) :

                          EDIT : soft reset worked, no more issue.

                          I have replied a bit too fast : after the soft reset, safe app was ok, but I can’t select climb for now…

                          I will try to remove both apps, then make another soft reset, and add the apps again…we’ll see if it solves the issue.
                          EDIT : it worked ! 😌

                          Suunto’s devices at home :
                          Vertical titanium solar
                          Suunto Race S
                          S9pp titanium sand
                          Suunto Wing
                          S9B titanium Ambassador edition, A3P, X6

                          K 1 Reply Last reply 8 Jan 2023, 17:47 Reply Quote 0
                          • F Offline
                            freeheeler @DMytro
                            last edited by 7 Dec 2022, 16:58

                            @DMytro
                            today I’ve received the message 😉
                            Screenshot_20221207-175626.png

                            living sideways

                            D 1 Reply Last reply 7 Dec 2022, 17:58 Reply Quote 1
                            • D Offline
                              DMytro @freeheeler
                              last edited by 7 Dec 2022, 17:58

                              @freeheeler nothing yet for me

                              1 Reply Last reply Reply Quote 1
                              • I Offline
                                Ivan Vasilev Bronze Member
                                last edited by 7 Dec 2022, 19:52

                                Around the world in one hour with S9 Baro 🙂 Today I ran into a funny bug while exercising:

                                s9baro_bug.png

                                I managed to walk halfway around the world in a little less than an hour. Thus, I was narrowly beaten by the international space station, which makes a full orbit in around 90 minutes 🙂
                                A bit more detail - I had a normal exercise up until 8 kilometers, after which I saw the distance field showing empty value (–). Additionally, the lap counter (one lap is 1km) started showing 1km, instead of 9km as it should have. Then, I stopped the exercise to see what is going on. You can see the saved exercise in the screenshot above. I’m using the latest firmware 2.23.20. All other fields (calories, steps, ascent/descent) seem normal.
                                To be honest, I find this funny, rather than annoying 🙂 I have around 1000 exercises on this watch and only 2 or 3 ever got any issues. I’m actually looking forward to buying S9PP

                                F Z 2 Replies Last reply 7 Dec 2022, 20:02 Reply Quote 4
                                • F Offline
                                  freeheeler @Ivan Vasilev
                                  last edited by freeheeler 12 Jul 2022, 20:03 7 Dec 2022, 20:02

                                  @Ivan-Vasilev
                                  nice 😉
                                  you came further than me last summer! I made it from Switzerland almost to the Atlantic in Frace… straight line, same as yours.
                                  Very rare bug. You can adjust your total distance in the activity, maybe restart the watch and I think it’s safe to say that it will not happen any time soon. not guaranteed, but relatively sure about it

                                  edit: nice decision, the pro is a very nice piece!

                                  living sideways

                                  1 Reply Last reply Reply Quote 2
                                  • Z Offline
                                    zhang965 @Ivan Vasilev
                                    last edited by 7 Dec 2022, 21:06

                                    @Ivan-Vasilev said in Software update 2.23.20 (All S watches except S9 Peak Pro):

                                    Around the world in one hour with S9 Baro 🙂 Today I ran into a funny bug while exercising:

                                    s9baro_bug.png

                                    I managed to walk halfway around the world in a little less than an hour. Thus, I was narrowly beaten by the international space station, which makes a full orbit in around 90 minutes 🙂
                                    A bit more detail - I had a normal exercise up until 8 kilometers, after which I saw the distance field showing empty value (–). Additionally, the lap counter (one lap is 1km) started showing 1km, instead of 9km as it should have. Then, I stopped the exercise to see what is going on. You can see the saved exercise in the screenshot above. I’m using the latest firmware 2.23.20. All other fields (calories, steps, ascent/descent) seem normal.
                                    To be honest, I find this funny, rather than annoying 🙂 I have around 1000 exercises on this watch and only 2 or 3 ever got any issues. I’m actually looking forward to buying S9PP

                                    You are not alone, I already saw a couple of report on Facebook Suunto group,

                                    Winners Wear Winners

                                    1 Reply Last reply Reply Quote 1
                                    • P Offline
                                      Pierre L Bronze Member
                                      last edited by 9 Dec 2022, 08:42

                                      Hello
                                      My watch still doesn’t ask me to update even though I have firware 2.20.30
                                      Is this normal, should I keep waiting?
                                      Thank you

                                      Z 1 Reply Last reply 9 Dec 2022, 09:03 Reply Quote 0
                                      • Z Offline
                                        zhang965 @Pierre L
                                        last edited by 9 Dec 2022, 09:03

                                        @Pierre-L said in Software update 2.23.20 (All S watches except S9 Peak Pro):

                                        Hello
                                        My watch still doesn’t ask me to update even though I have firware 2.20.30
                                        Is this normal, should I keep waiting?
                                        Thank you

                                        go to your Suuntoapp to check and download the firmware, then go to your watch setting ->general->software update
                                        Update now

                                        Winners Wear Winners

                                        P 1 Reply Last reply 9 Dec 2022, 09:49 Reply Quote 0
                                        • P Offline
                                          Pierre L Bronze Member @zhang965
                                          last edited by 9 Dec 2022, 09:49

                                          @zhang965
                                          Hi How can I download the firmware through the SuuntoApp ? there is no option for that
                                          And in the watch there is no menu about software update either.
                                          I am la little bit lost here

                                          S E Z 3 Replies Last reply 9 Dec 2022, 09:50 Reply Quote 0
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