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Sleep Measurements Suunto app

Scheduled Pinned Locked Moved Suunto 9 Peak Pro
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  • J Offline
    Justin 0
    last edited by 28 Dec 2022, 21:03

    Good day folks.

    I have a Suunto peak pro. I am very satisfied with the sports measurements. I only have a problem with the sleep measurements. These do appear on the watch, but not in the Suunto app. I’ve already uninstalled and reinstalled the app. Unfortunately without result. Also soft reset the watch. Who can help me.

    Z 1 Reply Last reply 28 Dec 2022, 21:06 Reply Quote 0
    • Z Offline
      zhang965 @Justin 0
      last edited by 28 Dec 2022, 21:06

      @Justin-0 said in Sleep Measurements Suunto app:

      Good day folks.

      I have a Suunto peak pro. I am very satisfied with the sports measurements. I only have a problem with the sleep measurements. These do appear on the watch, but not in the Suunto app. I’ve already uninstalled and reinstalled the app. Unfortunately without result. Also soft reset the watch. Who can help me.

      Please provide more screenshots of your Suuntoapp: last synchronization date, sleep tracking page etc

      Winners Wear Winners

      J 1 Reply Last reply 28 Dec 2022, 21:15 Reply Quote 0
      • J Offline
        Justin 0 @zhang965
        last edited by 28 Dec 2022, 21:15

        @zhang965 IMG_2100.jpg

        J Z 2 Replies Last reply 28 Dec 2022, 21:18 Reply Quote 0
        • J Offline
          Justin 0 @Justin 0
          last edited by 28 Dec 2022, 21:18

          @Justin-0 IMG_2101.jpg

          1 Reply Last reply Reply Quote 0
          • Z Offline
            zhang965 @Justin 0
            last edited by zhang965 28 Dec 2022, 21:24

            @Justin-0

            And last synchronization date?

            The page where you can force synchronize your watch with app.
            The watch icon left top.

            And the sleep tracking on your watch?

            Winners Wear Winners

            J 1 Reply Last reply 28 Dec 2022, 21:28 Reply Quote 0
            • J Offline
              Justin 0 @zhang965
              last edited by 28 Dec 2022, 21:28

              @zhang965 IMG_2102.jpg

              Z 1 Reply Last reply 28 Dec 2022, 21:33 Reply Quote 0
              • Z Offline
                zhang965 @Justin 0
                last edited by zhang965 28 Dec 2022, 21:33

                @Justin-0

                Are you 100% the sleep tracking is enabled on your watch?

                https://www.suunto.com/en-gb/Support/Product-support/suunto_9_peak_pro/suunto_9_peak_pro/widgets/sleep/

                Even you said the sleep tracking is ok on your watch,

                If it’s this case (sleep tracking is on,but no data in app), try a reset of watch, if it’s still not ok, please contact Suunto support.

                Winners Wear Winners

                J 1 Reply Last reply 28 Dec 2022, 21:50 Reply Quote 1
                • J Offline
                  Justin 0 @zhang965
                  last edited by 28 Dec 2022, 21:50

                  @zhang965 Sleep is 100% on. I have done a soft reset. Its not working. How can I troggle a factory reset?

                  Z 1 Reply Last reply 28 Dec 2022, 21:53 Reply Quote 0
                  • Z Offline
                    zhang965 @Justin 0
                    last edited by 28 Dec 2022, 21:53

                    @Justin-0

                    https://www.suunto.com/en-gb/Support/Product-support/suunto_9_peak_pro/suunto_9_peak_pro/settings/resetting-your-watch/

                    Winners Wear Winners

                    1 Reply Last reply Reply Quote 0
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