Backlight stuck on, touch screen Doesn't work

zhang965 · 1 May 2023, 20:36

Hello,

I’ve just got a problem,

My s9ppp shows the message auto don’t disturb mode is on with backlight on during about 20 minutes.

I found it’s weird so I looked into settings if the backlight is triggered always on.

But no, the backlight is normal, and my touch screen doesn’t work anymore.

So I rebooted my watch, it works now. But the date is back to 01/01

If you get any similar case, please report it.

Thanks

Brad_Olwin · 1 Jun 2023, 18:18

@zhang965 When this happens send logs to Suunto immediately and then PM me or @isazi and we can file a bug report with Suunto. This should not happen. It is the only way Suunto can see the issues and try to decipher why it happened. We need your Suunto SA username and the date and time log files were sent.