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Suunto 9 Baro crashes / restarts at the beginning of a training

Scheduled Pinned Locked Moved Suunto 9
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  • Z Offline
    zadow @zadow
    last edited by 22 Aug 2023, 09:02

    My watch restarted again, during todays run.
    I was using guide - imported structured workout from TrainingPeaks. Watch restarted 6 minutes after start.
    I synced watch with SA right after restart and sent logs immediatetaly. @isazi , would you be so kind and add my logs to the ticket, please? I believe that there is one already.
    My SA login - zadow@seznam.cz

    Thanks!

    Suunto S9 Baro Titanium, Ironman l.e.
    Suunto Smart Sensor
    Wahoo Tickr FIT
    Hammerhead Karoo 2

    Swim Ride Run Rest Repeat

    I 1 Reply Last reply 22 Aug 2023, 09:05 Reply Quote 1
    • I Offline
      isazi Moderator @zadow
      last edited by 22 Aug 2023, 09:05

      @zadow I will.

      Watch: Suunto Vertical Ti

      Blog: isazi's home

      1 Reply Last reply Reply Quote 1
      • J Offline
        jussim Bronze Member
        last edited by 31 Aug 2023, 06:50

        I had a crash again on morning jog. I’ve sent a PM with details.

        9PP since 09-2025.

        Z J 2 Replies Last reply 4 Sept 2023, 17:28 Reply Quote 0
        • Z Offline
          zadow @jussim
          last edited by 4 Sept 2023, 17:28

          Hi all, another restart today. In cycling activity, after 57 minutes, watch restarted. Mounted on bike holder connected to Suunto HR belt and powermeter InPeak. No guides, no apps this time. Logs sent to Suunto via SA. @isazi could I kindly ask you to add the logs to the ticket? (Zadow@seznam.cz)
          Hope it helps.

          Suunto S9 Baro Titanium, Ironman l.e.
          Suunto Smart Sensor
          Wahoo Tickr FIT
          Hammerhead Karoo 2

          Swim Ride Run Rest Repeat

          1 Reply Last reply Reply Quote 0
          • J Offline
            jussim Bronze Member @jussim
            last edited by jussim 9 Aug 2023, 04:56 8 Sept 2023, 03:51

            @jussim said in Suunto 9 Baro crashes / restarts at the beginning of a training:

            I had a crash again on morning jog. I’ve sent a PM with details.

            Oh geez, another morning jog and another crash some 200 meters into it. No apps activated. How great. I’ve sent logs.

            9PP since 09-2025.

            J 1 Reply Last reply 29 Sept 2023, 04:34 Reply Quote 0
            • ? Offline
              A Former User @TyreseJ4
              last edited by 8 Sept 2023, 09:17

              @TyreseJ4 said in Suunto 9 Baro crashes / restarts at the beginning of a training:

              @André-Faria Has anyone done this and confirmed that this is a solution?

              Not sure. If I had that watch and those problems I would hard reset it at least. And if doesn’t work roll back. But that is only my opinion and view on troubleshooting

              1 Reply Last reply Reply Quote 0
              • J Offline
                jussim Bronze Member @jussim
                last edited by 29 Sept 2023, 04:34

                @jussim said in Suunto 9 Baro crashes / restarts at the beginning of a training:

                Oh geez, another morning jog and another crash some 200 meters into it. No apps activated. How great. I’ve sent logs.

                Three weeks to date and it happened again. Same kind of run, noticed it before 100 meters were run.

                9PP since 09-2025.

                Z 1 Reply Last reply 29 Sept 2023, 07:01 Reply Quote 0
                • Z Offline
                  zhang965 @jussim
                  last edited by 29 Sept 2023, 07:01

                  @jussim said in Suunto 9 Baro crashes / restarts at the beginning of a training:

                  @jussim said in Suunto 9 Baro crashes / restarts at the beginning of a training:

                  Oh geez, another morning jog and another crash some 200 meters into it. No apps activated. How great. I’ve sent logs.

                  Three weeks to date and it happened again. Same kind of run, noticed it before 100 meters were run.

                  Random crash is Suunto’s cancer, there is no way to really cure it

                  Winners Wear Winners

                  J 1 Reply Last reply 29 Sept 2023, 14:25 Reply Quote 0
                  • J Offline
                    jussim Bronze Member @zhang965
                    last edited by 29 Sept 2023, 14:25

                    @zhang965 said in Suunto 9 Baro crashes / restarts at the beginning of a training:

                    Random crash is Suunto’s cancer, there is no way to really cure it

                    Don’t worry, I’ll keep reporting these until it gets fixed.

                    9PP since 09-2025.

                    J T 2 Replies Last reply 2 Oct 2023, 05:57 Reply Quote 1
                    • J Offline
                      jussim Bronze Member @jussim
                      last edited by 2 Oct 2023, 05:57

                      I wasn’t having a bad enough start of a day so Suunto decided to shit bed once again. Gah.

                      9PP since 09-2025.

                      I 1 Reply Last reply 4 Oct 2023, 08:29 Reply Quote 1
                      • T Offline
                        TyreseJ4 @jussim
                        last edited by 2 Oct 2023, 07:47

                        @jussim Lol than prepare to do a lot of reporting…

                        1 Reply Last reply Reply Quote -1
                        • I Offline
                          isazi Moderator @jussim
                          last edited by 4 Oct 2023, 08:29

                          @jussim I am reporting them for you.

                          Watch: Suunto Vertical Ti

                          Blog: isazi's home

                          Z 1 Reply Last reply 4 Oct 2023, 09:40 Reply Quote 2
                          • Z Offline
                            zadow @isazi
                            last edited by zadow 10 Apr 2023, 09:40 4 Oct 2023, 09:40

                            @isazi So, it still makes sense to report and send the logs? If so, root cause is still not known…?
                            btw, thanks for handling it for us!

                            Suunto S9 Baro Titanium, Ironman l.e.
                            Suunto Smart Sensor
                            Wahoo Tickr FIT
                            Hammerhead Karoo 2

                            Swim Ride Run Rest Repeat

                            I 1 Reply Last reply 4 Oct 2023, 09:54 Reply Quote 0
                            • I Offline
                              isazi Moderator @zadow
                              last edited by 4 Oct 2023, 09:54

                              @zadow honestly, I do not know. If something very different happens it is good to report it, if it is the same as before probably not useful. I do not know how much of Suunto resources are spent in the development for older watches.

                              Watch: Suunto Vertical Ti

                              Blog: isazi's home

                              Z 1 Reply Last reply 5 Oct 2023, 05:20 Reply Quote 1
                              • Z Offline
                                zadow @isazi
                                last edited by 5 Oct 2023, 05:20

                                @isazi understood and thank you. I stopped posting logs some time ago.
                                Today I posted them again because I think it might help. I was lucky to sync my watch before activity, then during the activity watch restarted an I synced again. I do not know whether the second sync haven’t overwrote first one. But just for the case it might be useful, I posted it.
                                My login is still the same. You’ll find it in the PM. 🙂

                                Thanks!

                                Suunto S9 Baro Titanium, Ironman l.e.
                                Suunto Smart Sensor
                                Wahoo Tickr FIT
                                Hammerhead Karoo 2

                                Swim Ride Run Rest Repeat

                                1 Reply Last reply Reply Quote 1
                                • J Offline
                                  jussim Bronze Member
                                  last edited by 17 Oct 2023, 04:33

                                  Another morning jog, another crash.

                                  9PP since 09-2025.

                                  Z 1 Reply Last reply 17 Oct 2023, 07:09 Reply Quote 0
                                  • Z Offline
                                    zhang965 @jussim
                                    last edited by 17 Oct 2023, 07:09

                                    @jussim said in Suunto 9 Baro crashes / restarts at the beginning of a training:

                                    Another morning jog, another crash.

                                    IMG_20231017_090810.png

                                    Winners Wear Winners

                                    1 Reply Last reply Reply Quote 5
                                    • J Offline
                                      jussim Bronze Member
                                      last edited by 26 Oct 2023, 04:27

                                      Yet another crash. What is it about mornings? This time I did get almost 2 km into it, though! Truly exceptional.

                                      9PP since 09-2025.

                                      cosme.costaC 1 Reply Last reply 26 Oct 2023, 06:45 Reply Quote 0
                                      • cosme.costaC Offline
                                        cosme.costa @jussim
                                        last edited by 26 Oct 2023, 06:45

                                        @jussim Well, clearly is your S9B, all my runs are in the mornings and I never had a crash, I have had other issues but never a crash.

                                        J 1 Reply Last reply 26 Oct 2023, 10:25 Reply Quote 0
                                        • J Offline
                                          jussim Bronze Member @cosme.costa
                                          last edited by jussim 26 Oct 2023, 10:25

                                          @cosme-costa At least these have always happened with the “lesser” morning jogs only. I’d be doubly pissed, if the actual workouts end up being sabotaged by S9B!

                                          9PP since 09-2025.

                                          jjpazJ 1 Reply Last reply 26 Oct 2023, 11:44 Reply Quote 0
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