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Suunto 9 Baro crashes / restarts at the beginning of a training

Scheduled Pinned Locked Moved Suunto 9
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  • I Offline
    isazi Moderator @zadow
    last edited by 22 Aug 2023, 09:05

    @zadow I will.

    Watch: Suunto Vertical Ti

    Blog: isazi's home

    1 Reply Last reply Reply Quote 1
    • J Offline
      jussim Bronze Member
      last edited by 31 Aug 2023, 06:50

      I had a crash again on morning jog. I’ve sent a PM with details.

      9PP since 09-2025.

      Z J 2 Replies Last reply 4 Sept 2023, 17:28 Reply Quote 0
      • Z Offline
        zadow @jussim
        last edited by 4 Sept 2023, 17:28

        Hi all, another restart today. In cycling activity, after 57 minutes, watch restarted. Mounted on bike holder connected to Suunto HR belt and powermeter InPeak. No guides, no apps this time. Logs sent to Suunto via SA. @isazi could I kindly ask you to add the logs to the ticket? (Zadow@seznam.cz)
        Hope it helps.

        Suunto S9 Baro Titanium, Ironman l.e.
        Suunto Smart Sensor
        Wahoo Tickr FIT
        Hammerhead Karoo 2

        Swim Ride Run Rest Repeat

        1 Reply Last reply Reply Quote 0
        • J Offline
          jussim Bronze Member @jussim
          last edited by jussim 9 Aug 2023, 04:56 8 Sept 2023, 03:51

          @jussim said in Suunto 9 Baro crashes / restarts at the beginning of a training:

          I had a crash again on morning jog. I’ve sent a PM with details.

          Oh geez, another morning jog and another crash some 200 meters into it. No apps activated. How great. I’ve sent logs.

          9PP since 09-2025.

          J 1 Reply Last reply 29 Sept 2023, 04:34 Reply Quote 0
          • ? Offline
            A Former User @TyreseJ4
            last edited by 8 Sept 2023, 09:17

            @TyreseJ4 said in Suunto 9 Baro crashes / restarts at the beginning of a training:

            @André-Faria Has anyone done this and confirmed that this is a solution?

            Not sure. If I had that watch and those problems I would hard reset it at least. And if doesn’t work roll back. But that is only my opinion and view on troubleshooting

            1 Reply Last reply Reply Quote 0
            • J Offline
              jussim Bronze Member @jussim
              last edited by 29 Sept 2023, 04:34

              @jussim said in Suunto 9 Baro crashes / restarts at the beginning of a training:

              Oh geez, another morning jog and another crash some 200 meters into it. No apps activated. How great. I’ve sent logs.

              Three weeks to date and it happened again. Same kind of run, noticed it before 100 meters were run.

              9PP since 09-2025.

              Z 1 Reply Last reply 29 Sept 2023, 07:01 Reply Quote 0
              • Z Offline
                zhang965 @jussim
                last edited by 29 Sept 2023, 07:01

                @jussim said in Suunto 9 Baro crashes / restarts at the beginning of a training:

                @jussim said in Suunto 9 Baro crashes / restarts at the beginning of a training:

                Oh geez, another morning jog and another crash some 200 meters into it. No apps activated. How great. I’ve sent logs.

                Three weeks to date and it happened again. Same kind of run, noticed it before 100 meters were run.

                Random crash is Suunto’s cancer, there is no way to really cure it

                Winners Wear Winners

                J 1 Reply Last reply 29 Sept 2023, 14:25 Reply Quote 0
                • J Offline
                  jussim Bronze Member @zhang965
                  last edited by 29 Sept 2023, 14:25

                  @zhang965 said in Suunto 9 Baro crashes / restarts at the beginning of a training:

                  Random crash is Suunto’s cancer, there is no way to really cure it

                  Don’t worry, I’ll keep reporting these until it gets fixed.

                  9PP since 09-2025.

                  J T 2 Replies Last reply 2 Oct 2023, 05:57 Reply Quote 1
                  • J Offline
                    jussim Bronze Member @jussim
                    last edited by 2 Oct 2023, 05:57

                    I wasn’t having a bad enough start of a day so Suunto decided to shit bed once again. Gah.

                    9PP since 09-2025.

                    I 1 Reply Last reply 4 Oct 2023, 08:29 Reply Quote 1
                    • T Online
                      TyreseJ4 @jussim
                      last edited by 2 Oct 2023, 07:47

                      @jussim Lol than prepare to do a lot of reporting…

                      1 Reply Last reply Reply Quote -1
                      • I Offline
                        isazi Moderator @jussim
                        last edited by 4 Oct 2023, 08:29

                        @jussim I am reporting them for you.

                        Watch: Suunto Vertical Ti

                        Blog: isazi's home

                        Z 1 Reply Last reply 4 Oct 2023, 09:40 Reply Quote 2
                        • Z Offline
                          zadow @isazi
                          last edited by zadow 10 Apr 2023, 09:40 4 Oct 2023, 09:40

                          @isazi So, it still makes sense to report and send the logs? If so, root cause is still not known…?
                          btw, thanks for handling it for us!

                          Suunto S9 Baro Titanium, Ironman l.e.
                          Suunto Smart Sensor
                          Wahoo Tickr FIT
                          Hammerhead Karoo 2

                          Swim Ride Run Rest Repeat

                          I 1 Reply Last reply 4 Oct 2023, 09:54 Reply Quote 0
                          • I Offline
                            isazi Moderator @zadow
                            last edited by 4 Oct 2023, 09:54

                            @zadow honestly, I do not know. If something very different happens it is good to report it, if it is the same as before probably not useful. I do not know how much of Suunto resources are spent in the development for older watches.

                            Watch: Suunto Vertical Ti

                            Blog: isazi's home

                            Z 1 Reply Last reply 5 Oct 2023, 05:20 Reply Quote 1
                            • Z Offline
                              zadow @isazi
                              last edited by 5 Oct 2023, 05:20

                              @isazi understood and thank you. I stopped posting logs some time ago.
                              Today I posted them again because I think it might help. I was lucky to sync my watch before activity, then during the activity watch restarted an I synced again. I do not know whether the second sync haven’t overwrote first one. But just for the case it might be useful, I posted it.
                              My login is still the same. You’ll find it in the PM. 🙂

                              Thanks!

                              Suunto S9 Baro Titanium, Ironman l.e.
                              Suunto Smart Sensor
                              Wahoo Tickr FIT
                              Hammerhead Karoo 2

                              Swim Ride Run Rest Repeat

                              1 Reply Last reply Reply Quote 1
                              • J Offline
                                jussim Bronze Member
                                last edited by 17 Oct 2023, 04:33

                                Another morning jog, another crash.

                                9PP since 09-2025.

                                Z 1 Reply Last reply 17 Oct 2023, 07:09 Reply Quote 0
                                • Z Offline
                                  zhang965 @jussim
                                  last edited by 17 Oct 2023, 07:09

                                  @jussim said in Suunto 9 Baro crashes / restarts at the beginning of a training:

                                  Another morning jog, another crash.

                                  IMG_20231017_090810.png

                                  Winners Wear Winners

                                  1 Reply Last reply Reply Quote 5
                                  • J Offline
                                    jussim Bronze Member
                                    last edited by 26 Oct 2023, 04:27

                                    Yet another crash. What is it about mornings? This time I did get almost 2 km into it, though! Truly exceptional.

                                    9PP since 09-2025.

                                    cosme.costaC 1 Reply Last reply 26 Oct 2023, 06:45 Reply Quote 0
                                    • cosme.costaC Offline
                                      cosme.costa @jussim
                                      last edited by 26 Oct 2023, 06:45

                                      @jussim Well, clearly is your S9B, all my runs are in the mornings and I never had a crash, I have had other issues but never a crash.

                                      J 1 Reply Last reply 26 Oct 2023, 10:25 Reply Quote 0
                                      • J Offline
                                        jussim Bronze Member @cosme.costa
                                        last edited by jussim 26 Oct 2023, 10:25

                                        @cosme-costa At least these have always happened with the “lesser” morning jogs only. I’d be doubly pissed, if the actual workouts end up being sabotaged by S9B!

                                        9PP since 09-2025.

                                        jjpazJ 1 Reply Last reply 26 Oct 2023, 11:44 Reply Quote 0
                                        • jjpazJ Offline
                                          jjpaz Bronze Member @jussim
                                          last edited by 26 Oct 2023, 11:44

                                          @jussim One question, the issue is always happening in the morning? First run in the morning?
                                          Before the run, did you see the “sleep summary” screen in the watch?
                                          I had one issue with that, when I haven’t seen the “sleep summary” screen and I start a new activity: the pre-activity menus are empty, without letters…
                                          Next morning, be sure to see the ‘sleep summary’ screen and sync the watch with App before the activity.

                                          Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                                          J 1 Reply Last reply 27 Oct 2023, 04:19 Reply Quote 0
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