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Suunto 9 Baro crashes / restarts at the beginning of a training

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  • Z Offline
    zhang965 @jussim
    last edited by 29 Sept 2023, 07:01

    @jussim said in Suunto 9 Baro crashes / restarts at the beginning of a training:

    @jussim said in Suunto 9 Baro crashes / restarts at the beginning of a training:

    Oh geez, another morning jog and another crash some 200 meters into it. No apps activated. How great. I’ve sent logs.

    Three weeks to date and it happened again. Same kind of run, noticed it before 100 meters were run.

    Random crash is Suunto’s cancer, there is no way to really cure it

    Winners Wear Winners

    J 1 Reply Last reply 29 Sept 2023, 14:25 Reply Quote 0
    • J Offline
      jussim Bronze Member @zhang965
      last edited by 29 Sept 2023, 14:25

      @zhang965 said in Suunto 9 Baro crashes / restarts at the beginning of a training:

      Random crash is Suunto’s cancer, there is no way to really cure it

      Don’t worry, I’ll keep reporting these until it gets fixed.

      9PP since 09-2025.

      J T 2 Replies Last reply 2 Oct 2023, 05:57 Reply Quote 1
      • J Offline
        jussim Bronze Member @jussim
        last edited by 2 Oct 2023, 05:57

        I wasn’t having a bad enough start of a day so Suunto decided to shit bed once again. Gah.

        9PP since 09-2025.

        I 1 Reply Last reply 4 Oct 2023, 08:29 Reply Quote 1
        • T Offline
          TyreseJ4 @jussim
          last edited by 2 Oct 2023, 07:47

          @jussim Lol than prepare to do a lot of reporting…

          1 Reply Last reply Reply Quote -1
          • I Online
            isazi Moderator @jussim
            last edited by 4 Oct 2023, 08:29

            @jussim I am reporting them for you.

            Watch: Suunto Vertical Ti

            Blog: isazi's home

            Z 1 Reply Last reply 4 Oct 2023, 09:40 Reply Quote 2
            • Z Offline
              zadow @isazi
              last edited by zadow 10 Apr 2023, 09:40 4 Oct 2023, 09:40

              @isazi So, it still makes sense to report and send the logs? If so, root cause is still not known…?
              btw, thanks for handling it for us!

              Suunto S9 Baro Titanium, Ironman l.e.
              Suunto Smart Sensor
              Wahoo Tickr FIT
              Hammerhead Karoo 2

              Swim Ride Run Rest Repeat

              I 1 Reply Last reply 4 Oct 2023, 09:54 Reply Quote 0
              • I Online
                isazi Moderator @zadow
                last edited by 4 Oct 2023, 09:54

                @zadow honestly, I do not know. If something very different happens it is good to report it, if it is the same as before probably not useful. I do not know how much of Suunto resources are spent in the development for older watches.

                Watch: Suunto Vertical Ti

                Blog: isazi's home

                Z 1 Reply Last reply 5 Oct 2023, 05:20 Reply Quote 1
                • Z Offline
                  zadow @isazi
                  last edited by 5 Oct 2023, 05:20

                  @isazi understood and thank you. I stopped posting logs some time ago.
                  Today I posted them again because I think it might help. I was lucky to sync my watch before activity, then during the activity watch restarted an I synced again. I do not know whether the second sync haven’t overwrote first one. But just for the case it might be useful, I posted it.
                  My login is still the same. You’ll find it in the PM. 🙂

                  Thanks!

                  Suunto S9 Baro Titanium, Ironman l.e.
                  Suunto Smart Sensor
                  Wahoo Tickr FIT
                  Hammerhead Karoo 2

                  Swim Ride Run Rest Repeat

                  1 Reply Last reply Reply Quote 1
                  • J Offline
                    jussim Bronze Member
                    last edited by 17 Oct 2023, 04:33

                    Another morning jog, another crash.

                    9PP since 09-2025.

                    Z 1 Reply Last reply 17 Oct 2023, 07:09 Reply Quote 0
                    • Z Offline
                      zhang965 @jussim
                      last edited by 17 Oct 2023, 07:09

                      @jussim said in Suunto 9 Baro crashes / restarts at the beginning of a training:

                      Another morning jog, another crash.

                      IMG_20231017_090810.png

                      Winners Wear Winners

                      1 Reply Last reply Reply Quote 5
                      • J Offline
                        jussim Bronze Member
                        last edited by 26 Oct 2023, 04:27

                        Yet another crash. What is it about mornings? This time I did get almost 2 km into it, though! Truly exceptional.

                        9PP since 09-2025.

                        C 1 Reply Last reply 26 Oct 2023, 06:45 Reply Quote 0
                        • C Online
                          cosme.costa @jussim
                          last edited by 26 Oct 2023, 06:45

                          @jussim Well, clearly is your S9B, all my runs are in the mornings and I never had a crash, I have had other issues but never a crash.

                          J 1 Reply Last reply 26 Oct 2023, 10:25 Reply Quote 0
                          • J Offline
                            jussim Bronze Member @cosme.costa
                            last edited by jussim 26 Oct 2023, 10:25

                            @cosme-costa At least these have always happened with the “lesser” morning jogs only. I’d be doubly pissed, if the actual workouts end up being sabotaged by S9B!

                            9PP since 09-2025.

                            J 1 Reply Last reply 26 Oct 2023, 11:44 Reply Quote 0
                            • J Offline
                              jjpaz Bronze Member @jussim
                              last edited by 26 Oct 2023, 11:44

                              @jussim One question, the issue is always happening in the morning? First run in the morning?
                              Before the run, did you see the “sleep summary” screen in the watch?
                              I had one issue with that, when I haven’t seen the “sleep summary” screen and I start a new activity: the pre-activity menus are empty, without letters…
                              Next morning, be sure to see the ‘sleep summary’ screen and sync the watch with App before the activity.

                              Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                              J 1 Reply Last reply 27 Oct 2023, 04:19 Reply Quote 0
                              • J Offline
                                jussim Bronze Member @jjpaz
                                last edited by 27 Oct 2023, 04:19

                                @jjpaz said in Suunto 9 Baro crashes / restarts at the beginning of a training:

                                @jussim One question, the issue is always happening in the morning? First run in the morning?
                                Before the run, did you see the “sleep summary” screen in the watch?
                                I had one issue with that, when I haven’t seen the “sleep summary” screen and I start a new activity: the pre-activity menus are empty, without letters…
                                Next morning, be sure to see the ‘sleep summary’ screen and sync the watch with App before the activity.

                                Funny that you should mention sleep summary, that morning I did in fact receive it after finishing the run. I had no idea that you might be able to start an activity without first acknowledging that summary! But I do sync with the App always before the run. It’s a routine every morning, along with syncing sleep data from Oura ring.

                                I do remember crashes happening on afternoon runs too, for example once or twice it happened after I had ran some 14 km of the planned 17 kms. But for whatever reason, more than 9/10 times it’s the mornings jogs.

                                9PP since 09-2025.

                                1 Reply Last reply Reply Quote 0
                                • T Offline
                                  TyreseJ4
                                  last edited by 27 Oct 2023, 17:51

                                  My Suunto 9 has been in my drawer for a couple months and I decided to take it out and play around with it. Wanna know what it did when I set up an activity with no apps or sport profiles? Ding ding ding! Crashed! We might as well throw these things in the garbage. 🤣

                                  freeheelerF 1 Reply Last reply 27 Oct 2023, 18:35 Reply Quote 1
                                  • T Offline
                                    TyreseJ4
                                    last edited by 27 Oct 2023, 17:51

                                    My Suunto 9 has been in my drawer for a couple months and I decided to take it out and play around with it. Wanna know what it did when I set up an activity with no apps or sport profiles? Ding ding ding! Crashed! We might as well throw these things in the garbage. 🤣

                                    1 Reply Last reply Reply Quote 0
                                    • freeheelerF Offline
                                      freeheeler @TyreseJ4
                                      last edited by 27 Oct 2023, 18:35

                                      @TyreseJ4
                                      despite double entry, I respond only once, hope that’s fine 😉

                                      if you could do me a favour, please sync and send logs and pm me.
                                      S9B crash was a topic some months ago and should be solved with latest FW

                                      living sideways

                                      1 Reply Last reply Reply Quote 2
                                      • J Offline
                                        jussim Bronze Member
                                        last edited by jussim 31 Oct 2023, 05:11

                                        Once again. I still wonder if it’s storage related, surely there’s a reason new firmware stores only about 20 hours worth of activities? I’ve taken a custom to observing watch right at the start and this crash happened within first steps. Screen went black and watch restarted.

                                        9PP since 09-2025.

                                        J J 2 Replies Last reply 31 Oct 2023, 07:54 Reply Quote 0
                                        • J Offline
                                          jjpaz Bronze Member @jussim
                                          last edited by 31 Oct 2023, 07:54

                                          @jussim Just to verify: try to delete all the old activities or perform a factory reset. That should free storage if that is the problem.

                                          Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                                          J 1 Reply Last reply 2 Nov 2023, 05:42 Reply Quote 0
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