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    Suunto 9 Baro crashes / restarts at the beginning of a training

    Scheduled Pinned Locked Moved Suunto 9
    restartissueproblemrunning
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    • J Offline
      jussim Bronze Member @jussim
      last edited by

      I wasn’t having a bad enough start of a day so Suunto decided to shit bed once again. Gah.

      9PP since 09-2025.

      isaziI 1 Reply Last reply Reply Quote 1
      • T Offline
        TyreseJ4 @jussim
        last edited by

        @jussim Lol than prepare to do a lot of reporting…

        1 Reply Last reply Reply Quote -1
        • isaziI Online
          isazi Moderator @jussim
          last edited by

          @jussim I am reporting them for you.

          Watch: Suunto Vertical Ti

          Blog: isazi's home

          zadowZ 1 Reply Last reply Reply Quote 2
          • zadowZ Offline
            zadow @isazi
            last edited by zadow

            @isazi So, it still makes sense to report and send the logs? If so, root cause is still not known…?
            btw, thanks for handling it for us!

            Suunto S9 Baro Titanium, Ironman l.e.
            Suunto Smart Sensor
            Wahoo Tickr FIT
            Hammerhead Karoo 2

            Swim Ride Run Rest Repeat

            isaziI 1 Reply Last reply Reply Quote 0
            • isaziI Online
              isazi Moderator @zadow
              last edited by

              @zadow honestly, I do not know. If something very different happens it is good to report it, if it is the same as before probably not useful. I do not know how much of Suunto resources are spent in the development for older watches.

              Watch: Suunto Vertical Ti

              Blog: isazi's home

              zadowZ 1 Reply Last reply Reply Quote 1
              • zadowZ Offline
                zadow @isazi
                last edited by

                @isazi understood and thank you. I stopped posting logs some time ago.
                Today I posted them again because I think it might help. I was lucky to sync my watch before activity, then during the activity watch restarted an I synced again. I do not know whether the second sync haven’t overwrote first one. But just for the case it might be useful, I posted it.
                My login is still the same. You’ll find it in the PM. 🙂

                Thanks!

                Suunto S9 Baro Titanium, Ironman l.e.
                Suunto Smart Sensor
                Wahoo Tickr FIT
                Hammerhead Karoo 2

                Swim Ride Run Rest Repeat

                1 Reply Last reply Reply Quote 1
                • J Offline
                  jussim Bronze Member
                  last edited by

                  Another morning jog, another crash.

                  9PP since 09-2025.

                  zhang965Z 1 Reply Last reply Reply Quote 0
                  • zhang965Z Offline
                    zhang965 @jussim
                    last edited by

                    @jussim said in Suunto 9 Baro crashes / restarts at the beginning of a training:

                    Another morning jog, another crash.

                    IMG_20231017_090810.png

                    Winners Wear Winners

                    1 Reply Last reply Reply Quote 5
                    • J Offline
                      jussim Bronze Member
                      last edited by

                      Yet another crash. What is it about mornings? This time I did get almost 2 km into it, though! Truly exceptional.

                      9PP since 09-2025.

                      cosme.costaC 1 Reply Last reply Reply Quote 0
                      • cosme.costaC Offline
                        cosme.costa @jussim
                        last edited by

                        @jussim Well, clearly is your S9B, all my runs are in the mornings and I never had a crash, I have had other issues but never a crash.

                        J 1 Reply Last reply Reply Quote 0
                        • J Offline
                          jussim Bronze Member @cosme.costa
                          last edited by jussim

                          @cosme-costa At least these have always happened with the “lesser” morning jogs only. I’d be doubly pissed, if the actual workouts end up being sabotaged by S9B!

                          9PP since 09-2025.

                          jjpazJ 1 Reply Last reply Reply Quote 0
                          • jjpazJ Offline
                            jjpaz Bronze Member @jussim
                            last edited by

                            @jussim One question, the issue is always happening in the morning? First run in the morning?
                            Before the run, did you see the “sleep summary” screen in the watch?
                            I had one issue with that, when I haven’t seen the “sleep summary” screen and I start a new activity: the pre-activity menus are empty, without letters…
                            Next morning, be sure to see the ‘sleep summary’ screen and sync the watch with App before the activity.

                            Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                            J 1 Reply Last reply Reply Quote 0
                            • J Offline
                              jussim Bronze Member @jjpaz
                              last edited by

                              @jjpaz said in Suunto 9 Baro crashes / restarts at the beginning of a training:

                              @jussim One question, the issue is always happening in the morning? First run in the morning?
                              Before the run, did you see the “sleep summary” screen in the watch?
                              I had one issue with that, when I haven’t seen the “sleep summary” screen and I start a new activity: the pre-activity menus are empty, without letters…
                              Next morning, be sure to see the ‘sleep summary’ screen and sync the watch with App before the activity.

                              Funny that you should mention sleep summary, that morning I did in fact receive it after finishing the run. I had no idea that you might be able to start an activity without first acknowledging that summary! But I do sync with the App always before the run. It’s a routine every morning, along with syncing sleep data from Oura ring.

                              I do remember crashes happening on afternoon runs too, for example once or twice it happened after I had ran some 14 km of the planned 17 kms. But for whatever reason, more than 9/10 times it’s the mornings jogs.

                              9PP since 09-2025.

                              1 Reply Last reply Reply Quote 0
                              • T Offline
                                TyreseJ4
                                last edited by

                                My Suunto 9 has been in my drawer for a couple months and I decided to take it out and play around with it. Wanna know what it did when I set up an activity with no apps or sport profiles? Ding ding ding! Crashed! We might as well throw these things in the garbage. 🤣

                                freeheelerF 1 Reply Last reply Reply Quote 1
                                • T Offline
                                  TyreseJ4
                                  last edited by

                                  My Suunto 9 has been in my drawer for a couple months and I decided to take it out and play around with it. Wanna know what it did when I set up an activity with no apps or sport profiles? Ding ding ding! Crashed! We might as well throw these things in the garbage. 🤣

                                  1 Reply Last reply Reply Quote 0
                                  • freeheelerF Offline
                                    freeheeler @TyreseJ4
                                    last edited by

                                    @TyreseJ4
                                    despite double entry, I respond only once, hope that’s fine 😉

                                    if you could do me a favour, please sync and send logs and pm me.
                                    S9B crash was a topic some months ago and should be solved with latest FW

                                    living sideways

                                    1 Reply Last reply Reply Quote 2
                                    • J Offline
                                      jussim Bronze Member
                                      last edited by jussim

                                      Once again. I still wonder if it’s storage related, surely there’s a reason new firmware stores only about 20 hours worth of activities? I’ve taken a custom to observing watch right at the start and this crash happened within first steps. Screen went black and watch restarted.

                                      9PP since 09-2025.

                                      jjpazJ J 2 Replies Last reply Reply Quote 0
                                      • jjpazJ Offline
                                        jjpaz Bronze Member @jussim
                                        last edited by

                                        @jussim Just to verify: try to delete all the old activities or perform a factory reset. That should free storage if that is the problem.

                                        Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                                        J 1 Reply Last reply Reply Quote 0
                                        • J Offline
                                          jussim Bronze Member @jjpaz
                                          last edited by

                                          @jjpaz said in Suunto 9 Baro crashes / restarts at the beginning of a training:

                                          @jussim Just to verify: try to delete all the old activities or perform a factory reset. That should free storage if that is the problem.

                                          Sure thing! I haven’t done a factory reset yet because I find it a bit too much of a chore to set things up again. But maybe at one point. In the mean time I’ve been experimenting with deleting older activities: trying to find out the point at which the watch starts removing old activities and trying to stay “ahead of it”. Haven’t been too successful, it would seem like…

                                          9PP since 09-2025.

                                          1 Reply Last reply Reply Quote 0
                                          • J Offline
                                            jussim Bronze Member @jussim
                                            last edited by

                                            @jussim said in Suunto 9 Baro crashes / restarts at the beginning of a training:

                                            … this crash happened within first steps. Screen went black and watch restarted.

                                            Exactly the same happened. Within first steps, before the activity was showing heart rate, the watch went blank.

                                            9PP since 09-2025.

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