Suunto 9 Baro crashes / restarts at the beginning of a training
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@jussim I am reporting them for you.
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@isazi So, it still makes sense to report and send the logs? If so, root cause is still not known…?
btw, thanks for handling it for us! -
@zadow honestly, I do not know. If something very different happens it is good to report it, if it is the same as before probably not useful. I do not know how much of Suunto resources are spent in the development for older watches.
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@isazi understood and thank you. I stopped posting logs some time ago.
Today I posted them again because I think it might help. I was lucky to sync my watch before activity, then during the activity watch restarted an I synced again. I do not know whether the second sync haven’t overwrote first one. But just for the case it might be useful, I posted it.
My login is still the same. You’ll find it in the PM.
Thanks!
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Another morning jog, another crash.
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@jussim said in Suunto 9 Baro crashes / restarts at the beginning of a training:
Another morning jog, another crash.
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Yet another crash. What is it about mornings? This time I did get almost 2 km into it, though! Truly exceptional.
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@jussim Well, clearly is your S9B, all my runs are in the mornings and I never had a crash, I have had other issues but never a crash.
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@cosme-costa At least these have always happened with the “lesser” morning jogs only. I’d be doubly pissed, if the actual workouts end up being sabotaged by S9B!
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@jussim One question, the issue is always happening in the morning? First run in the morning?
Before the run, did you see the “sleep summary” screen in the watch?
I had one issue with that, when I haven’t seen the “sleep summary” screen and I start a new activity: the pre-activity menus are empty, without letters…
Next morning, be sure to see the ‘sleep summary’ screen and sync the watch with App before the activity. -
@jjpaz said in Suunto 9 Baro crashes / restarts at the beginning of a training:
@jussim One question, the issue is always happening in the morning? First run in the morning?
Before the run, did you see the “sleep summary” screen in the watch?
I had one issue with that, when I haven’t seen the “sleep summary” screen and I start a new activity: the pre-activity menus are empty, without letters…
Next morning, be sure to see the ‘sleep summary’ screen and sync the watch with App before the activity.Funny that you should mention sleep summary, that morning I did in fact receive it after finishing the run. I had no idea that you might be able to start an activity without first acknowledging that summary! But I do sync with the App always before the run. It’s a routine every morning, along with syncing sleep data from Oura ring.
I do remember crashes happening on afternoon runs too, for example once or twice it happened after I had ran some 14 km of the planned 17 kms. But for whatever reason, more than 9/10 times it’s the mornings jogs.
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My Suunto 9 has been in my drawer for a couple months and I decided to take it out and play around with it. Wanna know what it did when I set up an activity with no apps or sport profiles? Ding ding ding! Crashed! We might as well throw these things in the garbage.
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My Suunto 9 has been in my drawer for a couple months and I decided to take it out and play around with it. Wanna know what it did when I set up an activity with no apps or sport profiles? Ding ding ding! Crashed! We might as well throw these things in the garbage.
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@TyreseJ4
despite double entry, I respond only once, hope that’s fine
if you could do me a favour, please sync and send logs and pm me.
S9B crash was a topic some months ago and should be solved with latest FW -
Once again. I still wonder if it’s storage related, surely there’s a reason new firmware stores only about 20 hours worth of activities? I’ve taken a custom to observing watch right at the start and this crash happened within first steps. Screen went black and watch restarted.
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@jussim Just to verify: try to delete all the old activities or perform a factory reset. That should free storage if that is the problem.
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@jjpaz said in Suunto 9 Baro crashes / restarts at the beginning of a training:
@jussim Just to verify: try to delete all the old activities or perform a factory reset. That should free storage if that is the problem.
Sure thing! I haven’t done a factory reset yet because I find it a bit too much of a chore to set things up again. But maybe at one point. In the mean time I’ve been experimenting with deleting older activities: trying to find out the point at which the watch starts removing old activities and trying to stay “ahead of it”. Haven’t been too successful, it would seem like…
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@jussim said in Suunto 9 Baro crashes / restarts at the beginning of a training:
… this crash happened within first steps. Screen went black and watch restarted.
Exactly the same happened. Within first steps, before the activity was showing heart rate, the watch went blank.
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Oh wow, yet another one and so soon, too. Jesus Christ this is killing me.
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@jussim I have been following your painful travel here. All I can think of is that you must have a defective unit. No-one else seems to be experiencing this.
I will try a few activities with my old S9B (if the new owner agrees to borrow it…) next week and see if I can reproduce it.
