Battery drain

[isazi]

@surfboomerang same happened to me during the weekend, had a 3 hours bike ride with maps+navigation and after that I had battery drain (not sure right now, maybe 9% during night without wearing the watch).

Tried to replicated with the test watches, the ones equipped with the special logging to find what is draining the battery, but the battery drain does not happen there. So maybe this specific activity related issue is already fixed in the current testing firmware, not sure. I am keeping track of battery status on a notebook now since 4 days hoping to find a way to reproduce and send the logs to the devs.

[Tami999]

@isazi many people report that they got drain after activity and soft reset often help them. Maybe its somethong with navigation that gps is still used after activity or something.

[Tieutieu]

@Tami999 said in Battery drain:

@isazi many people report that they got drain after activity and soft reset often help them. Maybe its somethong with navigation that gps is still used after activity or something.

32% yesterday when I posted…11% this morning (I was not wearing my SV, I had switched to my SRs). Very strange battery drop…because the first 12h hours after my race, I lost only 1%…

[EzioAuditore]

@Tieutieu said in Battery drain:

strange battery d

Yup very strange. SV fully charged on Sunday (previous) not used at all and the charge icon shown on Thursday.

[SuperFlo75]

@isazi I also recognized a higher battery consumption during activity with navigation on the watch, but I don‘t use navigation very often. But für me, about 10% for a 150 minutes activity seemed to high. But after these activities, the consumption seems to be normal… I recharged the watch after 3 weeks, the battery had 32% after 3 weeks…

[isazi]

@SuperFlo75 I did not see the drain during activity in this case myself, 3 hours biking with the watch always on the map screen (using navigation) results in 6% drop, estimated battery life of 50 hours. It’s the 9% sitting on a desk that is bad

[EzioAuditore]

@isazi Is it normal that every time after the charging icon and putting it on the charger the procedure of the ‘restoring the device in safe mode’ appears? It looks as stuck in this. Previous time I restarted it using the upper button and I got all the error messages with 1403 first but then it recovered.
But yes in activity the consumption is normal but not in ‘rest mode’ (not wearing it).

[isazi]

@EzioAuditore said in Battery drain:

@isazi Is it normal that every time after the charging icon and putting it on the charger the procedure of the ‘restoring the device in safe mode’ appears? It looks as stuck in this. Previous time I restarted it using the upper button and I got all the error messages with 1403 first but then it recovered.

Not at all, if the watch goes into firmware restore when put on the charger one of the two (watch, charging cable) or both have something wrong, and I would contact support if it happened to me.

[EzioAuditore]

@isazi Ok will do that. Thanks. Cable should not be the problem since I use it with the other (Race and Ocean) just fine. And have already tried my second charger but same msg appears.

[surfboomerang]

@isazi After my forced reboot (see previous post), the draining had stopped. Yesterday I did a 3hr windsurf session with no maps or route etc… After this activity the draining didn’t occur.

I think my issue started after a hike with maps and route enabled. I will try to reproduce this.

[isazi]

@surfboomerang said in Battery drain:

@isazi After my forced reboot (see previous post), the draining had stopped. Yesterday I did a 3hr windsurf session with no maps or route etc… After this activity the draining didn’t occur.

Same experience, after I noticed the drain on Sunday morning I rebooted the watch, and no drain, even after another 1h run yesterday.

I think my issue started after a hike with maps and route enabled. I will try to reproduce this.

Unfortunately reproducing on production firmware does not help, I had a short walk with maps and navigation with test Vertical today during lunch, will see if this triggers the issue.

[WlodiPawel 87]

Ok, so here is my 3rd attempt and i can confirm that the issue starts right after the training, happened for me again on last Saturday, hiking with maps and route +GPS on. Finished after 9h training with 36% battery left and i actually forgot to reset the watch which lead my battery to drop to 24% next day. After reset battery remained on 23% for the all day.
Definately some process remains active after ending the training.

[surfboomerang]

I rebooted the watch and started a hiking activity with the same settings like the previous one when the excessive draining started. The only two differences are the location and duration.
Let’s see what will happen…

[sebchastang]

Thank you all for the feedbacks.
I have the same experience and I also noticed the drain after my (long) hikes.
There are a lot of possible configurations (battery mode, maps on/off, display timeout on/off, touchscreen on/off, gpx source, displayed fields on the activity screens, …, maybe it also depends on the selected watchface/complications) and it is not easy to reproduce but as I can see, we are a lot of users who will try to reproduce and want to help Suunto to find what causes the drain.
Let’s keep posting on this thread to share our observations and I’m sure we will find the rootcause.

[surfboomerang]

@isazi
I think I triggered it. 3% drop in 3 hours.

Let me share some more information, hoping it can be reproduced with the debug firmware.

=== Configuration ===
Custom hiking mode:

1st screen:
1 Ascent
2 Descent
3 Remaining distance to end of route
4 End of route ETA
5 Distance
6 Average speed
7 Duration

2nd screen:
Map

Battery mode: custom: GPS: Good, Touch: Map Only, Display timeout: off
Navigation: Route (a test route which I created in SA)
Map: Outdoor
Suunto+: None
Intensity zones: HR zones
Target: No target
Backlight: Normal (off)
GPS: On
Wrist HR: On
Sensors->HR Belt: Off
Climb Guidance: Notification: On, Grade value: Percentage
Theme: Light
Autolap: Off
Voice Feedback: Off
Media Controls: Off
Autopause: Off
Feeling: Off

=== Actions ===

• Rebooted the watch right before the start of the activity
• Selected Hiking profile
• Selected the created test route to follow
• Started the activity
• Had the maps screen on most of the times
• Occasionally switched to the 1st screen and the climb screen (zooming in and out)
• Used the map zoom and ruler a couple of times
• Ended and saved the activity.

Total activity duration: 38 minutes

=== Result ===
The watch goes into watch mode like normal but battery drain is more than normal.

[duffman19]

I’ve been having the drain post activity as well. It really feels like the GPS chip just isn’t shutting off properly after ending an activity. I suppose it could also be an overactive bluetooth connection. Something isn’t shutting down properly. This would explain why the soft reset post-activity resolves the issue. Specific activity settings don’t seem to matter much.

[surfboomerang]

@duffman19 said in Battery drain:

GPS chip just isn’t shutting off properly after ending an activity. I suppose it could also be an overactive bluetooth connection

I tried to rule this out by enabeling airplane mode a while ago, but it didnt make any difference.

[duffman19]

@surfboomerang I did the same, but I thought it was determined that Airplane Mode wasn’t working correctly in the first place? Or was that a previous SW version and has been fixed since? And does Airplane Mode affect GPS, or is it just BT and WiFi?

I’ve also tried activating Power Saving mode post activity and still get drain. That’s why I assumed there was a power hungry feature incorrectly running in the background, an antenna being the most obvious.

[sartoric]

@duffman19 said in Battery drain:

And does Airplane Mode affect GPS, o

Watches’ GPS doesn’t “emit” anything, it just receive and elaborate data.
So it doesn’t interfere with other radio systems

[Kramble]

@Tieutieu said in Battery drain:

@Tami999 said in Battery drain:

@isazi many people report that they got drain after activity and soft reset often help them. Maybe its somethong with navigation that gps is still used after activity or something.

32% yesterday when I posted…11% this morning (I was not wearing my SV, I had switched to my SRs). Very strange battery drop…because the first 12h hours after my race, I lost only 1%…

Same for me, I triggered the drain for the first time after a battery charge at 70 % and I lost 35% in 3 days.
My watchface is the same since 2 months and I did not do any activities this days.
Only noticeable thing, during day 2 I was at a wedding so I went to bed at 4h in the morning (with sleep tracking and HR24).
Before that I just noticed a slight drain on every day usage with something like 3,5 % against 2% on preupdate.
Off course I did the soft reset and full battery cycle after the update.
Hope it could help, thank you @isazi as usual for keeping us informed !