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    Smart sensor

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • SlaShS Offline
      SlaSh Platinum Member @Dimitrios Kanellopoulos
      last edited by

      @Dimitrios-Kanellopoulos HR is not tracked 😞 same story with if belt battery is depleted ohrm is not engaged and you are left without hr tracking until you stop workout.

      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
      • Dimitrios KanellopoulosD Offline
        Dimitrios Kanellopoulos Community Manager @SlaSh
        last edited by

        @SlaSh yeah that is intentional since you are using the belt. I would never prefer the opposite.

        There were a lot of cases in the past that people complained about this behavior of switching to ohr.

        If you select the belt it should be the belt. You can leave the watch at the gym locker and go train without making it a mess.

        Community Manager / Admin @Suunto
        Creator of Quantified-Self.io
        youtube.com/c/dimitrioskanellopoulos
        https://instagram.com/dimitrioskanellopoulos
        https://www.strava.com/athletes/7586105

        SlaShS 1 Reply Last reply Reply Quote 0
        • SlaShS Offline
          SlaSh Platinum Member @Dimitrios Kanellopoulos
          last edited by SlaSh

          @Dimitrios-Kanellopoulos Why not to leave option for user to use or not to use ohrm if signal with belt is lost?

          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
          • Dimitrios KanellopoulosD Offline
            Dimitrios Kanellopoulos Community Manager @SlaSh
            last edited by

            @SlaSh that is what it should have been like. But it’s strange it isn’t.

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

            1 Reply Last reply Reply Quote 0
            • M Offline
              Michał Muszyński
              last edited by

              @Ze-Stuart I have already done all the hints about the HR sensor, I bought a new sensor and it worked a week or two properly and then everything went bad. I’m using a Decathlon sensor for 30 USD and everything works great, just swimming is a problem. I bought a Wahoo sensor and check how it works. Suunto, I’ll get rid of the sensor.

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              • johan6504J Offline
                johan6504 Silver Members @Brad_Olwin
                last edited by johan6504

                @Brad_Olwin
                Any new info about the acknowledged issue?
                I just bough a new smart sensor as I have started doing a lot of open water swimming. But I am getting only partial data from the smart sensor/SSU…

                Paused ewach stint in OWS, last one didnt get recorded…
                0_1533805786771_0ba35059-1c4c-4a3e-8e2c-c9f24b7ee0da-image.png

                Runner, Swimmer and Swimrunner

                Dimitrios KanellopoulosD Brad_OlwinB 2 Replies Last reply Reply Quote 0
                • Dimitrios KanellopoulosD Offline
                  Dimitrios Kanellopoulos Community Manager @johan6504
                  last edited by

                  @johan6504 BTW is the water salty ?

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

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                  • johan6504J Offline
                    johan6504 Silver Members @Dimitrios Kanellopoulos
                    last edited by

                    @Dimitrios-Kanellopoulos said in Smart sensor:

                    @johan6504 BTW is the water salty ?

                    No, not in this case, all swims with this new smart sensor has been in fresh water. But I will be racing in the ocean later.

                    Runner, Swimmer and Swimrunner

                    Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                    • Dimitrios KanellopoulosD Offline
                      Dimitrios Kanellopoulos Community Manager @johan6504
                      last edited by

                      @johan6504 will test today again. Will try the next days some swims with the belt on salty as well so keep an eye also at my moves if you like.

                      It can be a lot of factors to be honest but we will nail this one.

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

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                      • Brad_OlwinB Offline
                        Brad_Olwin Moderator @johan6504
                        last edited by

                        @johan6504 Not until next watch update. I saw this in the WatchuSeek forum where a member reported an issue with highHR or dropouts and Suunto send him an email acknowledging a software problem that will be fixed.

                        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                        cosme.costaC 1 Reply Last reply Reply Quote 0
                        • Dimitrios KanellopoulosD Offline
                          Dimitrios Kanellopoulos Community Manager
                          last edited by

                          Replied also to the other thread.

                          Strangely at open water I get some flats with the belt. Reported it.

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
                          https://www.strava.com/athletes/7586105

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                          • cosme.costaC Offline
                            cosme.costa @Brad_Olwin
                            last edited by cosme.costa

                            @Brad_Olwin said in Smart sensor:

                            @johan6504 Not until next watch update. I saw this in the WatchuSeek forum where a member reported an issue with highHR or dropouts and Suunto send him an email acknowledging a software problem that will be fixed.

                            I have this issue too. Sometimes, at the middle of some run, the HR increases suddenly over 230/240/250 HR and after a while it drops to the correct values. It is like you add some offset to the HR data. Some times it happens even 2 or three times in a run. I thought it was related to some movement of the belt but it isn’t because I’ve tighten it till the point it has brushed my skin and some times I got the same issue. I also thought the belt was damaged, but it is quite new, from March, or even it was related to some new polyester T-shirts I bought but then it happened with the old ones which the ones I haven’t had the issue.

                            Anyway, it is good to know that it is a software issue, Suunto is aware of it and they will solve it.

                            Brad_OlwinB Dimitrios KanellopoulosD 2 Replies Last reply Reply Quote 0
                            • Brad_OlwinB Offline
                              Brad_Olwin Moderator @cosme.costa
                              last edited by

                              @cosmecosta I think this has been hard to get at because it is not happening to everyone. Very rare for me. I have an older sensor.

                              Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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                              • Dimitrios KanellopoulosD Offline
                                Dimitrios Kanellopoulos Community Manager @cosme.costa
                                last edited by

                                @cosmecosta for the high readings its usually something bad with the belt. The watch AFAIK does not do it. I had those and with saliva at the belt instantly it was fixed

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

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                                • johan6504J Offline
                                  johan6504 Silver Members
                                  last edited by johan6504

                                  My belt is two weeks old, bought a new since I do a lot more swimming now.
                                  My Polar H10 never skipped a beat during the last year, but on the other hand it cant handle swimming…
                                  If Suunto cant handle it maybe Polar will have a solution for it in October 😉

                                  Runner, Swimmer and Swimrunner

                                  SlaShS 1 Reply Last reply Reply Quote 0
                                  • SlaShS Offline
                                    SlaSh Platinum Member @johan6504
                                    last edited by

                                    @johan6504 you are talking about v800 successor? 🙂

                                    johan6504J 1 Reply Last reply Reply Quote 0
                                    • cosme.costaC Offline
                                      cosme.costa
                                      last edited by

                                      @Dimitrios-Kanellopoulos said in Smart sensor:

                                      @cosmecosta for the high readings its usually something bad with the belt. The watch AFAIK does not do it. I had those and with saliva at the belt instantly it was fixed

                                      The problem is that I do not see the spikes until I finish my run. @Dimitrios-Kanellopoulos do you mean that you use saliva instead of water with the belt and the spikes are gone?

                                      Before I have the SSU I had a Ambit 3 Vertical with which I never had this problem (it was more than a year and I only changed the battery after 11 months). I have to say that the strap with the Vertical looked better than the one in the SSU with half of its life, for that reason, yesterday I ordered a new strap.

                                      Here, you can see one of the spikes that I’m talking about, is from today’s run. This one has a spike (high area) that arribes to 217 bpm but other times has arrived to near 240 or even more. This only happens from time to time but lately is happening more often.

                                      0_1533886843044_7403710028823609143.png

                                      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                      • johan6504J Offline
                                        johan6504 Silver Members @SlaSh
                                        last edited by

                                        @SlaSh
                                        Yes I am 🙂

                                        Runner, Swimmer and Swimrunner

                                        1 Reply Last reply Reply Quote 0
                                        • Dimitrios KanellopoulosD Offline
                                          Dimitrios Kanellopoulos Community Manager @cosme.costa
                                          last edited by

                                          @cosmecosta yeah when the issue appear on watch then I correct it on the fly.

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

                                          1 Reply Last reply Reply Quote 1
                                          • M Offline
                                            Michał Muszyński
                                            last edited by

                                            This is a known Suunto sensor problem that the company does not want to admit. I was advertising the sensor and received a new one which is slightly different than the old one, it is currently testing and I will see what will happen.

                                            Link to the topic.
                                            https://forums.watchuseek.com/f233/suunto-smart-sensor-belt-issue-not-accurate-data-reading-4731635-4.html

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