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    Smart sensor

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • Dimitrios KanellopoulosD Offline
      Dimitrios Kanellopoulos Community Manager @cosme.costa
      last edited by

      @cosmecosta yeah when the issue appear on watch then I correct it on the fly.

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      1 Reply Last reply Reply Quote 1
      • M Offline
        Michał Muszyński
        last edited by

        This is a known Suunto sensor problem that the company does not want to admit. I was advertising the sensor and received a new one which is slightly different than the old one, it is currently testing and I will see what will happen.

        Link to the topic.
        https://forums.watchuseek.com/f233/suunto-smart-sensor-belt-issue-not-accurate-data-reading-4731635-4.html

        1 Reply Last reply Reply Quote 0
        • M Offline
          Mi_chael Bronze Member
          last edited by

          It’s belt issue not the sensor. Suunto send me 3 complete in 12 months.
          I bought a Polar H10 but i use the Suunto for triathlon. The internal memory of H10 is not supported buy Suunto watch.

          valdis830V 1 Reply Last reply Reply Quote 0
          • valdis830V Offline
            valdis830 @Mi_chael
            last edited by valdis830

            @Mi_chael I also thought that it is always a belt, change 2 in 1 year. Lately sensor too. HR remains frozen or watch stop receiving HR data. Relocating the battery on the fly sometimes helps, but it fails again and again. Today I opened repair ticket. I’m fed up 😞

            1 Reply Last reply Reply Quote 0
            • Fatih KaleF Offline
              Fatih Kale
              last edited by

              Folks,

              It might be a weird question but may I ask if the Smart Sensor works while swimming?

              Once I connected my watch and smart sensor and get into the water. When I check my HR. I could only see wrist HR value.

              Is there an issue with my sensor?

              Thanks,

              Suunto 9 Baro

              cosme.costaC EgikaE 2 Replies Last reply Reply Quote 0
              • cosme.costaC Offline
                cosme.costa @Fatih Kale
                last edited by

                @Fatih-Kale said in Smart sensor:

                Folks,

                It might be a weird question but may I ask if the Smart Sensor works while swimming?

                Once I connected my watch and smart sensor and get into the water. When I check my HR. I could only see wrist HR value.

                Is there an issue with my sensor?

                Thanks,

                I think so, I think is downloaded and synced after the swim.

                1 Reply Last reply Reply Quote 0
                • EgikaE Offline
                  Egika Platinum Member @Fatih Kale
                  last edited by

                  @Fatih-Kale said in Smart sensor:

                  Folks,

                  It might be a weird question but may I ask if the Smart Sensor works while swimming?

                  Once I connected my watch and smart sensor and get into the water. When I check my HR. I could only see wrist HR value.

                  Is there an issue with my sensor?

                  Thanks,

                  The smart sensor works under water.
                  It just does not transmit the data in real time since Bluetooth radio frequencies don’t travel through water.
                  This is why the smart sensor has memory built in to store the heart rate data internally during your activity.
                  Just make sure watch and sensor are out of the water when stopping the activity - then the heart rate data will be sent to the watch.

                  btw: I found it difficult to keep the chest belt in place during pushing off of the wall… If you use a wet suit it will work better.

                  Plus I am not sure how to select the chest belt as a HR source in favor of the wrist sensor (I own a Spartan Ultra without wrist sensor and it works perfectly)

                  t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                  Race S All Black - TI Canary - Titanium Courtney

                  Fatih KaleF freeheelerF 2 Replies Last reply Reply Quote 0
                  • Fatih KaleF Offline
                    Fatih Kale @Egika
                    last edited by

                    @Egika Thank you for the clarification.

                    I am not sure about choosing the HR source but I think when chest strap is connected it is prioritized. If there is no chest strap then wrist HR is measured.

                    Cheers,

                    Suunto 9 Baro

                    isaziI 1 Reply Last reply Reply Quote 1
                    • isaziI Offline
                      isazi Moderator @Fatih Kale
                      last edited by

                      @Fatih-Kale said in Smart sensor:

                      @Egika Thank you for the clarification.

                      I am not sure about choosing the HR source but I think when chest strap is connected it is prioritized. If there is no chest strap then wrist HR is measured.

                      Yes, this is the behavior I also noticed.

                      Watch: Suunto Vertical Ti

                      Blog: isazi's home

                      1 Reply Last reply Reply Quote 0
                      • freeheelerF Offline
                        freeheeler @Egika
                        last edited by

                        @Egika said in Smart sensor:

                        Plus I am not sure how to select the chest belt as a HR source in favor of the wrist sensor

                        I wonder how that works.
                        If you select activity without HR then neither OHR nor the belt will be recorded. If you select with HR then only OHR will be showing the values. But does the belt overwrite OHR values later? Then it wouldn’t make sense that for swimming OHR is active…?! Should be a toggle instead of automatic recognition.
                        I don’t use it in the water but I’d like to know because of interest.

                        …by the way, I like the automatic recognition 👍

                        living sideways

                        Brad_OlwinB 1 Reply Last reply Reply Quote 0
                        • Brad_OlwinB Offline
                          Brad_Olwin Moderator @freeheeler
                          last edited by

                          @TELE-HO @Egika If you start the activity with the belt on, the belt will have priority and if the signal is lost the belt will cache (it can record 2-3h of HR data) and resync with the watch (i.e. when you get out of the water). If you take the belt off during the activity there will be no HR recorded as it does not switch to OHR. I often start gym activities with the watch and belt and leave my watch in the locker, when I return the HR data are synced to the activity.

                          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                          EgikaE 1 Reply Last reply Reply Quote 2
                          • EgikaE Offline
                            Egika Platinum Member @Brad_Olwin
                            last edited by

                            @Brad_Olwin
                            Now still the question is open why the wrist sensor starts flashing during an activity that was started with the chest sensor…?!

                            t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                            Race S All Black - TI Canary - Titanium Courtney

                            Fatih KaleF Brad_OlwinB 2 Replies Last reply Reply Quote 0
                            • Fatih KaleF Offline
                              Fatih Kale @Egika
                              last edited by

                              @Egika maybe I was mistaken with the OHR readings when I was in the water. Brad knows better the watches.

                              Suunto 9 Baro

                              1 Reply Last reply Reply Quote 0
                              • Brad_OlwinB Offline
                                Brad_Olwin Moderator @Egika
                                last edited by

                                @Egika I will have to check this, it should not. It may flash for a moment until you see the HR symbol with the belt indicating HR is being read from the belt. The LEDs should stop once the connection occurs. There were issues with older firmware where the LEDs would continue but I believe that was fixed awhile ago.

                                Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                S 1 Reply Last reply Reply Quote 1
                                • S Offline
                                  Shrek3k @Brad_Olwin
                                  last edited by

                                  @Brad_Olwin said in Smart sensor:

                                  @Egika I will have to check this, it should not. It may flash for a moment until you see the HR symbol with the belt indicating HR is being read from the belt. The LEDs should stop once the connection occurs. There were issues with older firmware where the LEDs would continue but I believe that was fixed awhile ago.

                                  Exactly the same experience with my S9 when using an external HF-band: flashing OHR-sensor on the watch during the initial phase, until the external sensor is identified. Then the OHR is deactivated and won’t reactivate during that activity.

                                  using a Suunto Vertical & Suunto Wings; mostly running (AKA stomping around) and cycling mostly through the northern german "wilderness"
                                  OS - Android 15/Pixel Pro 7

                                  1 Reply Last reply Reply Quote 1
                                  • Fatih KaleF Offline
                                    Fatih Kale
                                    last edited by Fatih Kale

                                    Hi all,

                                    Once again I have another issue with my smart sensor.

                                    I sometimes see peaking in HR at the beginning of my runs. I know that the HR is wrong as I am going slow at the beginning but I read around 190 bpm. After first 4 5 mins readings get corrected and no issues are observed but first 5 mins mess all the metrics of the training.
                                    I copied some screenshots below.

                                    You can see that at the beginning I always see peaking but my HR should be around 130 bpm.

                                    I always wet the belt before I start training.
                                    I am soaking belt into water after every run.

                                    link text

                                    link text

                                    link text

                                    Suunto 9 Baro

                                    zadowZ 1 Reply Last reply Reply Quote 0
                                    • zadowZ Offline
                                      zadow @Fatih Kale
                                      last edited by zadow

                                      @Fatih-Kale Hi, well, there could be a billion reasons for that. You’d find around here tons of discussions why the hell the HR reading from Smart Sensor is like this and that. First of all, and most likely reason is, that your strap is dying. However, before you buy a new strap, replace battery in the Smart Sensor. If that won’t help, you probably need a new strap. However, there might be another reason, as I discovered just yesterday and mentioned here in different thread. Your Smart Sensor may be broken. It happened to me. I replaced three straps within one year due to wrong readings from the belt. I was so convinced that strap is guilty for bad readings that I was only replacing them and did not check the sensor. Anyway, at the end, I sent sensor to Suunto (via local Suunto store) and Suunto immediately gave me a new sensor with note, that the old one was defective.

                                      Suunto S9 Baro Titanium, Ironman l.e.
                                      Suunto Smart Sensor
                                      Wahoo Tickr FIT
                                      Hammerhead Karoo 2

                                      Swim Ride Run Rest Repeat

                                      Fatih KaleF 1 Reply Last reply Reply Quote 3
                                      • Fatih KaleF Offline
                                        Fatih Kale @zadow
                                        last edited by

                                        @zadow thanks, belt or battery should not be dead yet I believe. I bought it 2 months ago. Life of belt should not be that short huh?

                                        Suunto 9 Baro

                                        zadowZ 1 Reply Last reply Reply Quote 0
                                        • zadowZ Offline
                                          zadow @Fatih Kale
                                          last edited by zadow

                                          @Fatih-Kale well, keep washing the belt after each run, also don’t forget to wash sensor’s connectros after each use. You’ll prolong it’s lifetime. How long it will last then…hard to tell. One more thing came to my mind. I do not know, where you live, but in my location, is currently autumn and temperature is decreasing rapidly. It’s freezing in the mornings. Low temperature also affects HR reading from straps. So, if you put your belt on inside, then you go outside, where the temperature is really low, it may take few minutes to warm up the sensor again for proper readings.

                                          Suunto S9 Baro Titanium, Ironman l.e.
                                          Suunto Smart Sensor
                                          Wahoo Tickr FIT
                                          Hammerhead Karoo 2

                                          Swim Ride Run Rest Repeat

                                          Fatih KaleF 1 Reply Last reply Reply Quote 2
                                          • Fatih KaleF Offline
                                            Fatih Kale @zadow
                                            last edited by

                                            @zadow that’s a lot of useful information thank you. I usually wear the belt inside and weather is usually 10 C low outside so this may explain why. Cheers

                                            Suunto 9 Baro

                                            F 1 Reply Last reply Reply Quote 2
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