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    Delivery delays?

    Scheduled Pinned Locked Moved Suunto Vertical
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    • EgikaE Offline
      Egika Platinum Member @altcmd
      last edited by

      @altcmd better check this with the dealer you have talked to…

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      • A Offline
        altcmd Silver Members @lessthanmore
        last edited by

        @lessthanmore might just have to and cancel the order through the dealer.

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        • A Offline
          altcmd Silver Members @Egika
          last edited by

          @Egika I have a couple of time. They keep saying that Suunto is delaying delivery. Seems that Suunto is pushing own sales first and delaying delivery to some retail partners.

          sartoricS 1 Reply Last reply Reply Quote 0
          • L Offline
            lessthanmore Bronze Member @altcmd
            last edited by

            @altcmd Some models are available as 1-day-shipment on amazon(.de), don’t know about other countries.

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            • sartoricS Offline
              sartoric Moderator @altcmd
              last edited by sartoric

              @altcmd said in Delivery delays?:

              They keep saying that Suunto is delaying delivery.

              And are you sure about it ?
              I mean, it’s always easier to blame someone else 😉

              @altcmd said in Delivery delays?:

              delaying delivery to some retail partners

              maybe, who knows, it could be a marketing strategy.

              That said, there’s nothing we can do about this.
              But you, as a customer, can cancel the order and buy directly from Suunto if you can’t wait 😉

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              • A Offline
                altcmd Silver Members @sartoric
                last edited by

                @sartoric I can’t tell about the blame - I am only telling what I am being told.

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                • A Offline
                  altcmd Silver Members @sartoric
                  last edited by

                  @sartoric as for marketing, it wouldn’t be a first. I recently got a coffee machine from la Marzocco where lead time directly from manufacturer was at 2 weeks and from retailer was 3 months. Retailer said to order directly as the manufacturer is encouraging that.

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                  • L Offline
                    lessthanmore Bronze Member @altcmd
                    last edited by

                    @altcmd said in Delivery delays?:

                    coffee machine from la Marzocco

                    I’d trade my Vertical for it if you want to 😄

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                    • A Offline
                      altcmd Silver Members @lessthanmore
                      last edited by

                      @lessthanmore 🤣

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                      • mikekoski490M Offline
                        mikekoski490 Bronze Member @altcmd
                        last edited by mikekoski490

                        @altcmd I’m in the same situation. Made the mistake of ‘Pre’ - ordering from Amazon Canada as they were available the day before launch (May 8), website was clear it would be shipped May 16, and delivery was supposed to be today. It hasn’t even shipped yet. Amazon now says they are out of stock and have no idea when they will get more, and cannot explain why I didn’t get one (lots of 🤷 from customers service).

                        Maybe the Vertical was just more popular than Suunto imagined, and they sold out on pre-orders directly from Finland, so couldnt fulfil retailer orders?

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                        • A Offline
                          altcmd Silver Members @mikekoski490
                          last edited by

                          @mikekoski490 Hard to tell but of course makes business sense to prioritise your own sales channel if that was the case. But I find this fashion of product launch quite annoying.

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                          • runomaticR Offline
                            runomatic Silver Members
                            last edited by

                            I’ve ordered my Vertical Titanium black yesterday evening. Just at the moment i’ve got the mail about the shipment. Just wondering, because Suunto is talking about 2 weeks time for delivery.

                            Seems like i’m back in Suunto fan club tomorrow… 😄

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                            • sartoricS Offline
                              sartoric Moderator @mikekoski490
                              last edited by

                              @mikekoski490
                              This amazon stuff looks a lot more like overbooking 😁

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