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Delivery delays?

Scheduled Pinned Locked Moved Suunto Vertical
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  • L Offline
    lessthanmore Bronze Member @altcmd
    last edited by 22 May 2023, 10:59

    @altcmd Some models are available as 1-day-shipment on amazon(.de), don’t know about other countries.

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    • S Offline
      sartoric Moderator @altcmd
      last edited by sartoric 22 May 2023, 12:26

      @altcmd said in Delivery delays?:

      They keep saying that Suunto is delaying delivery.

      And are you sure about it ?
      I mean, it’s always easier to blame someone else 😉

      @altcmd said in Delivery delays?:

      delaying delivery to some retail partners

      maybe, who knows, it could be a marketing strategy.

      That said, there’s nothing we can do about this.
      But you, as a customer, can cancel the order and buy directly from Suunto if you can’t wait 😉

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      A 2 Replies Last reply 22 May 2023, 12:52 Reply Quote 0
      • A Offline
        altcmd Silver Members @sartoric
        last edited by 22 May 2023, 12:52

        @sartoric I can’t tell about the blame - I am only telling what I am being told.

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        • A Offline
          altcmd Silver Members @sartoric
          last edited by 22 May 2023, 12:53

          @sartoric as for marketing, it wouldn’t be a first. I recently got a coffee machine from la Marzocco where lead time directly from manufacturer was at 2 weeks and from retailer was 3 months. Retailer said to order directly as the manufacturer is encouraging that.

          L 1 Reply Last reply 22 May 2023, 13:16 Reply Quote 0
          • L Offline
            lessthanmore Bronze Member @altcmd
            last edited by 22 May 2023, 13:16

            @altcmd said in Delivery delays?:

            coffee machine from la Marzocco

            I’d trade my Vertical for it if you want to 😄

            A 1 Reply Last reply 22 May 2023, 13:19 Reply Quote 0
            • A Offline
              altcmd Silver Members @lessthanmore
              last edited by 22 May 2023, 13:19

              @lessthanmore 🤣

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              • M Offline
                mikekoski490 Bronze Member @altcmd
                last edited by mikekoski490 22 May 2023, 14:39

                @altcmd I’m in the same situation. Made the mistake of ‘Pre’ - ordering from Amazon Canada as they were available the day before launch (May 8), website was clear it would be shipped May 16, and delivery was supposed to be today. It hasn’t even shipped yet. Amazon now says they are out of stock and have no idea when they will get more, and cannot explain why I didn’t get one (lots of 🤷 from customers service).

                Maybe the Vertical was just more popular than Suunto imagined, and they sold out on pre-orders directly from Finland, so couldnt fulfil retailer orders?

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                A S 2 Replies Last reply 22 May 2023, 14:46 Reply Quote 0
                • A Offline
                  altcmd Silver Members @mikekoski490
                  last edited by 22 May 2023, 14:46

                  @mikekoski490 Hard to tell but of course makes business sense to prioritise your own sales channel if that was the case. But I find this fashion of product launch quite annoying.

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                  • R Offline
                    runomatic Silver Members
                    last edited by 22 May 2023, 15:54

                    I’ve ordered my Vertical Titanium black yesterday evening. Just at the moment i’ve got the mail about the shipment. Just wondering, because Suunto is talking about 2 weeks time for delivery.

                    Seems like i’m back in Suunto fan club tomorrow… 😄

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                    • S Offline
                      sartoric Moderator @mikekoski490
                      last edited by 22 May 2023, 16:13

                      @mikekoski490
                      This amazon stuff looks a lot more like overbooking 😁

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