• Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Register
  • Login
Suunto app Forum Suunto Community Forum
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Register
  • Login

Cannot download offline maps on Suunto Vetical Ti

Scheduled Pinned Locked Moved Suunto Vertical
30 Posts 13 Posters 3.6k Views 12 Watching
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • S Offline
    spiritofgruyere
    last edited by 22 May 2023, 16:14

    Hi,
    I have been trying for hours to download maps on my brand new Suunto Vertical Ti. I tried everything I could find online as a solution (see hereunder). My wifi bandwith is 100/30 Mb/s, my signal is strong, both my smartphone and watch are on 2.4GHz band, the wifi logo is blue, both watch and Suunto app are up to date, the watch is on the charger, the map download on the watch is working and moving.
    Can anyone help me?
    Thanks

    1. Soft reset of the watch (12s upper right button).
    2. Hard reset of the watch.
    3. Tried on my Pixel phone (Android) and on my Ipad (iOs)
    4. Tried 1 foot away from my rooter.
    5. Tried a 137Mb, 13Mb and 9Mb maps.
    6. Disconnected and reconnected watch on charger.
    7. Changed SSID wifi to avoid special characters

    Vertical Ti / S9 Peak / S9 Baro / Traverse / S6 / Core

    D 2 Replies Last reply 22 May 2023, 16:48 Reply Quote 0
    • D Offline
      Dimitrios Kanellopoulos Community Manager @spiritofgruyere
      last edited by 22 May 2023, 16:48

      This post is deleted!
      1 Reply Last reply Reply Quote 0
      • D Offline
        Dimitrios Kanellopoulos Community Manager @spiritofgruyere
        last edited by 22 May 2023, 16:49

        @spiritofgruyere strange. Can you try some other map ? Like idk try Greece agean for an instance and make sure no other download is marked.

        S 1 Reply Last reply 22 May 2023, 16:58 Reply Quote 0
        • D Offline
          Dimitrios Kanellopoulos Community Manager
          last edited by 22 May 2023, 16:51

          You can try also a wifi hotspot

          S 1 Reply Last reply 22 May 2023, 19:24 Reply Quote 1
          • S Offline
            spiritofgruyere @Dimitrios Kanellopoulos
            last edited by spiritofgruyere 22 May 2023, 16:58

            @Dimitrios-Kanellopoulos It tried Greece Aegean and it does not work either… I tried Liechstenstein and a small French Island too, less than 10 MB, never worked… everytime with no other map waiting to be downloaded

            Vertical Ti / S9 Peak / S9 Baro / Traverse / S6 / Core

            L D 2 Replies Last reply 22 May 2023, 17:14 Reply Quote 0
            • L Offline
              lessthanmore Bronze Member @spiritofgruyere
              last edited by 22 May 2023, 17:14

              @spiritofgruyere PiHole or Adguard Home in use? Firewall?

              1 Reply Last reply Reply Quote 0
              • D Offline
                Dimitrios Kanellopoulos Community Manager @spiritofgruyere
                last edited by 22 May 2023, 18:58

                @spiritofgruyere test with a hotspot please. Else do a factory reset.

                S 1 Reply Last reply 22 May 2023, 19:11 Reply Quote 1
                • S Offline
                  spiritofgruyere @Dimitrios Kanellopoulos
                  last edited by spiritofgruyere 22 May 2023, 19:11

                  @Dimitrios-Kanellopoulos Hotspot with another cell worked! Thank you!!! I have been able to download Liechstenstein first (7Mo or so) and then the place around my town (70 Mo or so). Thanks. It must be either my rooter or service provider…

                  Vertical Ti / S9 Peak / S9 Baro / Traverse / S6 / Core

                  S E 2 Replies Last reply 22 May 2023, 19:11 Reply Quote 1
                  • S Offline
                    spiritofgruyere @spiritofgruyere
                    last edited by 22 May 2023, 19:11

                    @spiritofgruyere said in Cannot download offline maps on Suunto Vetical Ti:

                    @Dimitrios-Kanellopoulos Hotspot with another cell worked! Thank you!!! I have been able to download Liechstenstein first (7Mo or so) and then the place around my town (70 Mo or so). Thanks. It must be either my rooter or service provider…

                    Vertical Ti / S9 Peak / S9 Baro / Traverse / S6 / Core

                    1 Reply Last reply Reply Quote 0
                    • E Offline
                      EzioAuditore Gold Members @spiritofgruyere
                      last edited by EzioAuditore 22 May 2023, 19:12

                      @spiritofgruyere If you have special characters in your wifi name that can be problematic as well (reported bug to Suunto). Except if you were able to connect but not download then just ignore what I said 🙂 Njoy the awesomeness of your new watch!

                      Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                      Suunto Wing

                      S 1 Reply Last reply 22 May 2023, 20:10 Reply Quote 1
                      • S Offline
                        spiritofgruyere @Dimitrios Kanellopoulos
                        last edited by 22 May 2023, 19:24

                        @Dimitrios-Kanellopoulos this worked!

                        Vertical Ti / S9 Peak / S9 Baro / Traverse / S6 / Core

                        1 Reply Last reply Reply Quote 0
                        • S Offline
                          spiritofgruyere @EzioAuditore
                          last edited by 22 May 2023, 20:10

                          @Hristijan-Petreski I did not have special characters and even removed upper case. Thanks for the advice but seems to be related to my rooter.

                          Vertical Ti / S9 Peak / S9 Baro / Traverse / S6 / Core

                          D 1 Reply Last reply 23 May 2023, 04:54 Reply Quote 1
                          • D Offline
                            Dimitrios Kanellopoulos Community Manager @spiritofgruyere
                            last edited by 23 May 2023, 04:54

                            @spiritofgruyere Thankfully it’s not often that we download maps 😅😅😅😅

                            M 1 Reply Last reply 23 May 2023, 17:23 Reply Quote 0
                            • M Offline
                              Mff73 @Dimitrios Kanellopoulos
                              last edited by 23 May 2023, 17:23

                              @Dimitrios-Kanellopoulos said in Cannot download offline maps on Suunto Vetical Ti:

                              @spiritofgruyere Thankfully it’s not often that we download maps 😅😅😅😅

                              I added few new paths in OSM this week-end : they are already seeable in SA 😁. How will this updates reach the watch offline map?

                              Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                              Suunto Vertical all black
                              Wife : S9PP
                              SA: Always the latest beta :)
                              Android 13, Galaxy S205G

                              T 1 Reply Last reply 23 May 2023, 17:48 Reply Quote 1
                              • T Offline
                                taziden Gold Members @Mff73
                                last edited by 23 May 2023, 17:48

                                @Mff73 next step : editing OSM data directly from SA \o/
                                Imagine, you could add new trails directly from your perfect SV gpx track. That would be a killer feature (for power users, sure).

                                S9PP

                                G 1 Reply Last reply 25 May 2023, 10:00 Reply Quote 2
                                • G Offline
                                  gone troppo Bronze Member @taziden
                                  last edited by 25 May 2023, 10:00

                                  I must have the biggest map of all the suunto maps the map of Queensland Australia I think it was 1.98gb, I had my watch downloading for at least 2 hours last night and now 3 tonight’s and it’s only half way !!! Going to take at least 10 hours to download this map. My concern is that because the watch has to be on charger the whole time my watch is constantly at 100% on charger for many hours. I hope this is not causing damage to battery

                                  E 1 Reply Last reply 25 May 2023, 10:35 Reply Quote 0
                                  • E Offline
                                    Egika Platinum Member @gone troppo
                                    last edited by 25 May 2023, 10:35

                                    @gone-troppo you can leave the watch on the charger as long as you want.
                                    It this could cause any damage, the developers would have prevented you from doing so.

                                    t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                    Race S All Black - Titanium Courtney
                                    Run Lime

                                    G 1 Reply Last reply 25 May 2023, 19:42 Reply Quote 2
                                    • G Offline
                                      gone troppo Bronze Member @Egika
                                      last edited by 25 May 2023, 19:42

                                      @Egika

                                      Yeh thanks mate I realise that but I’m pretty sure lithium batteries it’s not the best idea to do that. Pretty sure I read in various places better to have it between 25-75% where possible? Anyway once it’s downloaded only have to do it once. I’m just over half way and 9 hours so far hahaha

                                      F I 2 Replies Last reply 25 May 2023, 19:48 Reply Quote 0
                                      • F Offline
                                        freeheeler @gone troppo
                                        last edited by 25 May 2023, 19:48

                                        @gone-troppo
                                        my phone has managed charging when the alarm clock is activated. faster charge at first, slower later.
                                        I don’t think that our new Verticals see the full current until we remove it from the charger

                                        living sideways

                                        G 1 Reply Last reply 25 May 2023, 22:34 Reply Quote 0
                                        • G Offline
                                          gone troppo Bronze Member @freeheeler
                                          last edited by 25 May 2023, 22:34

                                          @freeheeler

                                          Hey mate sorry I don’t understand what you are saying here

                                          B 1 Reply Last reply 25 May 2023, 22:49 Reply Quote 0
                                          5 out of 30
                                          • First post
                                            5/30
                                            Last post

                                          Suunto Terms | Privacy Policy

                                            This community forum collects and processes your personal information.
                                            consent.not_received