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Software Firmware Update Suunto Vertical?!

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  • S Offline
    SuperFlo75 Silver Members Bronze Member
    last edited by 13 Jun 2023, 15:45

    This discussion is really boring and annoying now… shouting out having an issue with a product you own is normal I think! But shouting out about issues with a product you heardt about and repeating it on and on? Incomprehensible!
    Perhaps it‘s possible to close this thread?

    Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
    Suunto Wing
    Suunto 9 Peak Pro Titanium (owns my wife now)
    Suunto Spartan Ultra
    SA iOS 2.43.0 (18473)
    Instagram @superflo75

    M 1 Reply Last reply 13 Jun 2023, 15:47 Reply Quote 5
    • M Offline
      mikekoski490 Bronze Member @SuperFlo75
      last edited by 13 Jun 2023, 15:47

      @SuperFlo75 I agree. OP simply asked when the firmware update is going to be. 😊

      Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

      Current: Suunto Race Ti

      Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

      Suunto App running on Google Pixel 8/Android 14

      G 1 Reply Last reply 13 Jun 2023, 15:55 Reply Quote 3
      • G Offline
        GiPFELKiND Silver Members @mikekoski490
        last edited by 13 Jun 2023, 15:55

        @mikekoski490 when will the Update roll out?

        If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

        M 1 Reply Last reply 13 Jun 2023, 16:04 Reply Quote 1
        • M Offline
          mikekoski490 Bronze Member @GiPFELKiND
          last edited by 13 Jun 2023, 16:04

          @GiPFELKiND Isazi posted hopefully next week. 🙂

          Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

          Current: Suunto Race Ti

          Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

          Suunto App running on Google Pixel 8/Android 14

          T 1 Reply Last reply 13 Jun 2023, 16:29 Reply Quote 0
          • T Offline
            Tieutieu Platinum Member @mikekoski490
            last edited by Tieutieu 13 Jun 2023, 16:29

            @mikekoski490 said in Software Firmware Update Suunto Vertical?!:

            @GiPFELKiND Isazi posted hopefully next week. 🙂

            @GiPFELKiND, you already asked several times, @isazi already aswered. I guess you just have to be a little patient.

            Suunto’s devices at home :
            Vertical titanium solar
            Suunto Race S
            S9pp titanium sand
            Suunto Wing
            S9B titanium Ambassador edition, A3P, X6

            M 1 Reply Last reply 13 Jun 2023, 16:49 Reply Quote 0
            • M Offline
              mikekoski490 Bronze Member @Tieutieu
              last edited by 13 Jun 2023, 16:49

              @Tieutieu I ‘think’ @GiPFELKiND was just trying to re-frame the conversation back to his original post question after the tons of off topic rhetoric. 🙂

              Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

              Current: Suunto Race Ti

              Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

              Suunto App running on Google Pixel 8/Android 14

              T 1 Reply Last reply 13 Jun 2023, 16:53 Reply Quote 1
              • T Offline
                Tieutieu Platinum Member @mikekoski490
                last edited by 13 Jun 2023, 16:53

                @mikekoski490 said in Software Firmware Update Suunto Vertical?!:

                @Tieutieu I ‘think’ @GiPFELKiND was just trying to re-frame the conversation back to his original post question after the tons of off topic rhetoric. 🙂

                😊

                Suunto’s devices at home :
                Vertical titanium solar
                Suunto Race S
                S9pp titanium sand
                Suunto Wing
                S9B titanium Ambassador edition, A3P, X6

                1 Reply Last reply Reply Quote 0
                • D Offline
                  Dimitrios Kanellopoulos Community Manager
                  last edited by 13 Jun 2023, 17:01

                  Jee that escalated quickly. We lost NickK

                  The update is bound next week around the 20nth fyi

                  Reboots as not often but still they affect some users and that’s bad

                  However I really don’t understand what this conversation has to bring except some people getting furstrated and loosing their time assuming about how QA works etc. Jee

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

                  C Ł U 3 Replies Last reply 13 Jun 2023, 17:42 Reply Quote 13
                  • C Offline
                    cosme.costa @Dimitrios Kanellopoulos
                    last edited by cosme.costa 13 Jun 2023, 17:42

                    @Dimitrios-Kanellopoulos Yeah it escalated pretty quickly, probably I’ve helped to do that 😯 .

                    But for me is quite annoying that people complain hard when the company (at least the people that are testing the upgrade) have said that they have found the root cause and the fix is being tested right now. If you are very angry with your product you can contact support, file a complain with the company, I do not know…

                    I also found quite childish to leave the forum because you have had some “hard” discussion, but it’s a free world, isn’t it?

                    Anyway, all this is my opinion.

                    D 1 Reply Last reply 13 Jun 2023, 17:46 Reply Quote 2
                    • Ł Offline
                      Łukasz Szmigiel @Dimitrios Kanellopoulos
                      last edited by 13 Jun 2023, 17:43

                      @Dimitrios-Kanellopoulos said in Software Firmware Update Suunto Vertical?!:

                      We lost NickK

                      Man down, man down!

                      I’m still not sure if it’s good or bad that electronics make people so emotional.

                      S9PP 2.40.44

                      1 Reply Last reply Reply Quote 1
                      • D Offline
                        Dimitrios Kanellopoulos Community Manager @cosme.costa
                        last edited by 13 Jun 2023, 17:46

                        @cosme-costa don’t feel bad about saying what you feel.

                        Neither should NickK which I hope he will be back

                        It’s ok to have any discussion here as long as it’s polite , that’s why it’s a community forum.

                        With it’s good and bad.

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

                        1 Reply Last reply Reply Quote 4
                        • E Offline
                          Egika Platinum Member @Guest
                          last edited by 13 Jun 2023, 19:27

                          @A-Former-User said in Software Firmware Update Suunto Vertical?!:

                          @Egika said in Software Firmware Update Suunto Vertical?!:

                          To make this clear: I am not working for Suunto.
                          I just know that there are professionals working there.
                          Just be assured, that all the great hints and tips posted anonymously will have absolutely no effect. You don’t get my point. My point is, that your criticism is just not constructive.
                          And this is why it is of no use.

                          With a statement like “this is not acceptable” - what would anyone here expect to happen?

                          Perhaps a proper QA testing cycle? A different group of QA testers that use the watch differently? Realistic deadlines for hardware and software deliveries? An open beta program like Garmin, COROS, and Apple have? An ability to report and vote on issues, like Garmin did? A statement from the company rep saying they are aware of a problem and looking into it? A timely fix?

                          There are a lot of things you can actually do, apart from sneeringly dismissing users’ concerns and defensively attacking them @Egika. You haven’t gotten that many users left!

                          • Make Suunto change their processes, because you think you know how it works better? -> really?

                          Well, if I were to put out a release like the Vertical, the next morning I’d have a short chat with my boss and HR, and then security would take away my badge and escort me off the premises. Which is a big reason why I don’t put out releases like that.

                          But hey, I only got 25 years of experience in software industry… What do I know?

                          Since you obviously believe that Suunto’s process is fantastic and testing is top notch, could you please explain why the offline maps don’t work? Or how can a broken recovery timer be missed during testing? Or why calories do not add up?

                          @NickK @Kk2n-Kk (so many K’s, but you are different individuals I guess):

                          Imagine that! There’s more than one person who’s for some reason unhappy and has K in his handle. I think we should outlaw Ks.

                          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                          Race S All Black - TI Canary - Titanium Courtney

                          1 Reply Last reply Reply Quote 2
                          • M Offline
                            MiniForklift Platinum Member
                            last edited by 13 Jun 2023, 19:59

                            No reboots for me. My watch actually records my activities without any issues, it’s never decided to restart during the middle of a run and I don’t have any problems loading my maps… I almost feel like I am missing out on the fun

                            SV Titanium Solar Forest

                            T 1 Reply Last reply 13 Jun 2023, 20:05 Reply Quote 2
                            • T Offline
                              Tieutieu Platinum Member @MiniForklift
                              last edited by 13 Jun 2023, 20:05

                              @MiniForklift said in Software Firmware Update Suunto Vertical?!:

                              No reboots for me. My watch actually records my activities without any issues, it’s never decided to restart during the middle of a run and I don’t have any problems loading my maps… I almost feel like I am missing out on the fun

                              Same here…we don’t miss anything, for sure.

                              Suunto’s devices at home :
                              Vertical titanium solar
                              Suunto Race S
                              S9pp titanium sand
                              Suunto Wing
                              S9B titanium Ambassador edition, A3P, X6

                              M 1 Reply Last reply 13 Jun 2023, 20:15 Reply Quote 0
                              • W Offline
                                wmichi
                                last edited by 13 Jun 2023, 20:13

                                I had all the fun with the reboots. I tried to fix it with a hard reset, which didn’t help. So I did another hard reset. This was 10 days ago, no reboot since the second reset. I fixed the issue before Suunto. Woohooo! 😉

                                Do you need a firmware developer? I know stuff like nodejs and react. A watch firmware cannot be more complicated than <Watch onReboot={doHardReset} />. 😉

                                G 1 Reply Last reply 13 Jun 2023, 20:15 Reply Quote 0
                                • M Offline
                                  mikekoski490 Bronze Member @Tieutieu
                                  last edited by 13 Jun 2023, 20:15

                                  @Tieutieu @MiniForklift Question to both of you on this: Do either of you use custom sport modes with apps or guides? Curious as I do not - I’ve only been using the stock sport modes until the next firmware update and dont really use apps or guides yet either for same reason, and I also have had no reset issues etc.

                                  Past Suuntos: X-Lander/Observer/T6/X9/X10/X6HR/CORES/Ambits/Spartan/9P/9PP Ti/Vertical Ti

                                  Current: Suunto Race Ti

                                  Past other GPS watches: Polar Vantage V; Garmin 6X Pro Solar; Coros Vertix 2

                                  Suunto App running on Google Pixel 8/Android 14

                                  M S T 3 Replies Last reply 13 Jun 2023, 20:25 Reply Quote 0
                                  • G Offline
                                    gone troppo Bronze Member @wmichi
                                    last edited by 13 Jun 2023, 20:15

                                    My suunto vertical works near perfect I’m
                                    Kinda worried that when this hot fix come out that it might cause problems for those of us with no problems?

                                    W 2 Replies Last reply 13 Jun 2023, 20:18 Reply Quote 1
                                    • W Offline
                                      wmichi @gone troppo
                                      last edited by wmichi 13 Jun 2023, 20:18

                                      @gone-troppo regressions can always happen. But I am pretty sure Suunto devs know what they are doing.

                                      1 Reply Last reply Reply Quote 1
                                      • W Offline
                                        wmichi @gone troppo
                                        last edited by wmichi 13 Jun 2023, 20:24

                                        @mikekoski490 If I may answer… I had reboots with default and custom sport profiles, with and without S+ apps/guides. I even had a reboot directly after a hard reset with all settings on default. After my second hard reset the watch started to work flawlessly. The only thing I changed was to turn the standby light on to drain the battery faster to 0% (for battery calibration). Still 40% to go after 10 days and 22h of activity recording.

                                        M 1 Reply Last reply 13 Jun 2023, 20:27 Reply Quote 0
                                        • M Offline
                                          MiniForklift Platinum Member @mikekoski490
                                          last edited by 13 Jun 2023, 20:25

                                          @mikekoski490 said in Software Firmware Update Suunto Vertical?!:

                                          @Tieutieu @MiniForklift Question to both of you on this: Do either of you use custom sport modes with apps or guides?

                                          Yes, I have a road running profile and a hills/trails profile, both of which are custom modes that I created. I do use the apps occasionally but I think it’s just the carbs/fat burner one I have used so far on my SV

                                          SV Titanium Solar Forest

                                          M 1 Reply Last reply 13 Jun 2023, 20:27 Reply Quote 0
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