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    Sensors full of Bubbles, Plastic peels off.

    Scheduled Pinned Locked Moved Suunto 9 Peak Pro
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    • GiPFELKiNDG Offline
      GiPFELKiND Silver Members @surfboomerang
      last edited by

      @surfboomerang are you having Shower, or bath with watch on you wrist?

      If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

      surfboomerangS 1 Reply Last reply Reply Quote 0
      • TieutieuT Online
        Tieutieu Platinum Member @surfboomerang
        last edited by Tieutieu

        @surfboomerang said in Sensors full of Bubbles, Plastic peels off.:

        @Jugger Serial # 2318 here. Also no bubbles or peeling.

        #2318 also. Everything’s fine with my SV. I wear it h24 since last may, including for swimming in the sea or swimming pool. I frequently keep it under shower to wash it. Also Went to a spa and sauna with it. No issue.
        Same for my wife’s S9pp, no issue.

        Suunto’s devices at home :
        Vertical titanium solar
        Suunto Race S
        S9pp titanium sand
        Suunto Wing
        S9B titanium Ambassador edition, A3P, X6

        freeheelerF vincent mayousseV 2 Replies Last reply Reply Quote 1
        • freeheelerF Offline
          freeheeler @Tieutieu
          last edited by

          @Tieutieu
          same here, all good with our watches. we use sunscreen, pool swimming, activities in the ocean, sweat, shower etc…

          living sideways

          Sergei LadeishchikovS 1 Reply Last reply Reply Quote 0
          • Sergei LadeishchikovS Offline
            Sergei Ladeishchikov Bronze Member @freeheeler
            last edited by

            and with my SV #2319 everything was fine until I went to sea after 3 months of use) now it reboots cyclically. But there are no bubbles.

            1 Reply Last reply Reply Quote 0
            • vincent mayousseV Offline
              vincent mayousse @Tieutieu
              last edited by vincent mayousse

              @Tieutieu : Which serial number for your wife’s S9PP?

              @ freeheeler: Yes in the end I will send it to repair/replacement of course, but I am thinking that the longer I wait, the better are the chances that they eradicated the problem on production chains…

              TieutieuT 1 Reply Last reply Reply Quote 0
              • vincent mayousseV Offline
                vincent mayousse @Guest
                last edited by vincent mayousse

                @twekkel : When did you purchase your S9PP ?

                ? 1 Reply Last reply Reply Quote 0
                • ? Offline
                  A Former User @vincent mayousse
                  last edited by

                  @vincent-mayousse almost 3 months back

                  1 Reply Last reply Reply Quote 0
                  • TieutieuT Online
                    Tieutieu Platinum Member @vincent mayousse
                    last edited by

                    @vincent-mayousse said in Sensors full of Bubbles, Plastic peels off.:

                    @Tieutieu : Which serial number for your wife’s S9PP?

                    starts with #2305

                    Suunto’s devices at home :
                    Vertical titanium solar
                    Suunto Race S
                    S9pp titanium sand
                    Suunto Wing
                    S9B titanium Ambassador edition, A3P, X6

                    vincent mayousseV 1 Reply Last reply Reply Quote 0
                    • Tami999T Offline
                      Tami999 Silver Members
                      last edited by Tami999

                      I’ve noticed this thread and took off my watch to check how it looks, and I’ve noticed this. Many micro bubbles, thats normal or should I worried? Its brand new Suunto watch that i bought 7 september 2023. Should I be worried?

                      IMG20230924150615.jpg ! .

                      vincent mayousseV GiPFELKiNDG 4 Replies Last reply Reply Quote 0
                      • vincent mayousseV Offline
                        vincent mayousse @Tami999
                        last edited by

                        @Tami999 : Totally abnormal…

                        See all cases described above in this forum. Many watches affected by the same problem.

                        1 Reply Last reply Reply Quote 0
                        • GiPFELKiNDG Offline
                          GiPFELKiND Silver Members @Tami999
                          last edited by GiPFELKiND

                          @Tami999 try to got repaired! Open a service requests in the Suunto Homepage. Sent link

                          https://www.suunto.com/de-de/Support/Reparaturservice/Online-Serviceanfrage/

                          If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                          1 Reply Last reply Reply Quote 0
                          • vincent mayousseV Offline
                            vincent mayousse @Tieutieu
                            last edited by

                            @Tieutieu : Mine starts with 2311… so maybe its a random batch issue. Or (but I hope not for you), it will develop on your wife’s watch as well…

                            1 Reply Last reply Reply Quote 0
                            • GiPFELKiNDG Offline
                              GiPFELKiND Silver Members @Tami999
                              last edited by

                              @Tami999 sent your watch to repair! Its NOT normal.
                              You can open a service request Here: https://www.suunto.com/de-de/Support/Reparaturservice/Online-Serviceanfrage/

                              If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                              1 Reply Last reply Reply Quote 0
                              • GiPFELKiNDG Offline
                                GiPFELKiND Silver Members @Tami999
                                last edited by

                                @Tami999 perhaps it is the time between the serial number of production, wrote something about this — if you Check the Pictures perhaps the problems are from 2302 to 2317 or so .

                                If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                                vincent mayousseV 1 Reply Last reply Reply Quote 0
                                • vincent mayousseV Offline
                                  vincent mayousse @GiPFELKiND
                                  last edited by

                                  @GiPFELKiND : Yes although one #2305 seems (for now…?) NOT affected

                                  1 Reply Last reply Reply Quote 0
                                  • surfboomerangS Offline
                                    surfboomerang @GiPFELKiND
                                    last edited by surfboomerang

                                    @GiPFELKiND Yes, I am a watersport guy so the watch has had it’s fair share of salt water, fresh water and suncream.
                                    The watch is also rinsed with clean water after almost every activity.

                                    Suunto Vertical Titanium Solar
                                    OnePlus Nord 4

                                    1 Reply Last reply Reply Quote 0
                                    • martintrailM Offline
                                      martintrail Silver Members
                                      last edited by

                                      what about Vertical? I see only 9PP (mine too). Does that include SV? I’m thinking of switching from 9PP, so what should I expect. 😄

                                      Vertical Titanium Solar

                                      freeheelerF 1 Reply Last reply Reply Quote 0
                                      • freeheelerF Offline
                                        freeheeler @martintrail
                                        last edited by freeheeler

                                        @martintrail
                                        expect a watch that was made in finland, passed quality check and is covered by manufacturers warranty 🙂
                                        I wouldn’t hesitate a second to buy a product where a handful of people report issues.
                                        it was the same with pixel phones some time ago and will always be a potential issue with any technical device.
                                        even my avalanche airbag had a recall and was covered by warranty

                                        enjoy the sports 🙂 👍

                                        living sideways

                                        E 1 Reply Last reply Reply Quote 3
                                        • E Offline
                                          Elipsus Silver Members @freeheeler
                                          last edited by

                                          @freeheeler Well, my watch is under warantty, so i was able to had it repaired, and considering how I already have some bubbles on the new sensor, I can expect to have to send it back early next year, and, if they don’t fix the root cause (from my point of view, they have this problem since a good six month already and they installed the same shitty sensor with the same shitty problem), i will have to send it back again in 1 year and a half, then my watch will be out of warranty, then in 3 years my watch will be dead again ?

                                          I mean, its like Apple and their dreaded butterfly keyboards “don’t worry its covered under warranty”, then your macbook hits 2 years old and suddenly “it going to be 150€ for us to put back the exact same defective keyboard that will fail in 6 months, good luck”

                                          vincent mayousseV 1 Reply Last reply Reply Quote 1
                                          • vincent mayousseV Offline
                                            vincent mayousse @Elipsus
                                            last edited by vincent mayousse

                                            @Elipsus Totally agree! The “it’s OK it’s covered by warranty” should not be an excuse to avoid solving the main issue!
                                            Instead, they really should acknowledge the problem (I think they have all the relevant elements, as many users must have sent back their watches for this specific problem), and address it appropriately : i.e. cover their sensors with a new/robust material, especially for such an expensive watch !

                                            EgikaE 1 Reply Last reply Reply Quote 0
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