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    Map downloads do not start

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    • Mff73M Offline
      Mff73 @sebastiant
      last edited by

      @sebastiant
      Be sure the charger is really well attached to the watch

      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
      Suunto Vertical all black
      Wife : S9PP
      SA: Always the latest beta :)
      Android 13, Galaxy S205G

      S 1 Reply Last reply Reply Quote 0
      • Brad_OlwinB Offline
        Brad_Olwin Moderator @sebastiant
        last edited by Brad_Olwin

        @sebastiant are you on current watch firmware?

        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

        S 1 Reply Last reply Reply Quote -1
        • S Offline
          sebastiant @sebastiant
          last edited by sebastiant

          @sartoric Yes, soft-reset was done. I try to download since last friday.

          1 Reply Last reply Reply Quote 0
          • S Offline
            sebastiant @Mff73
            last edited by sebastiant

            @Mff73 Watch was well attached to the charger.

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            • S Offline
              sebastiant @Brad_Olwin
              last edited by

              @Brad_Olwin Yes, firmware is up to date.

              1 Reply Last reply Reply Quote 0
              • EgikaE Offline
                Egika Platinum Member
                last edited by

                Next to connection to charger (also clean contacts) there could be a firewall etc. in place.
                Can you try connecting to a different WiFi of best to a mobile hotspot?

                t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                Race S All Black - Titanium Courtney
                Run Lime

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                • S Offline
                  sebastiant @Egika
                  last edited by

                  @Egika Quite difficult. Hotspot is nearly impossible since there is no good mobile network at my home. Are there any port or firewall-settings out there?

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                  • S Offline
                    sebastiant @Egika
                    last edited by

                    @Egika Found it out. In a widely used router in Germany child protection mode somehow restricts the watch connecting to the map server. If child protection is disabled for the watch download starts immediately.

                    sartoricS M 2 Replies Last reply Reply Quote 6
                    • sartoricS Offline
                      sartoric Moderator @sebastiant
                      last edited by

                      @sebastiant said in Map downloads do not start:

                      In a widely used router in Germany child protection mode somehow restricts the watch connecting to the map server.

                      Well, this is a good finding 🙂

                      SVTS - 2.40.38
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                      Samsung A5 2016 - Android 7.0
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                      • M Offline
                        milixov @sebastiant
                        last edited by

                        @sebastiant How did you disable child protection?

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