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End of GPS trace missing

Scheduled Pinned Locked Moved Suunto Vertical
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  • M Offline
    Mff73 @Cédric Dodrimont
    last edited by 24 Jul 2023, 12:31

    @Cédric-Dodrimont
    Did you export the fit file for this activity and checked it (for example with https://www.fitfileviewer.com/ ) and see if, by any chance, exported activity contains full track points (meaning data are well stored somewhere at Suunto, but not fully displayed in app) ?

    If you have an Android phone, and will little geek skills ( 🙂 instructions here ) you can try to find the raw data file for this activity, and be able also to check if, data send by watch to app, at that time, was complete.

    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
    Suunto Vertical all black
    Wife : S9PP
    SA: Always the latest beta :)
    Android 13, Galaxy S205G

    1 Reply Last reply Reply Quote 0
    • P Offline
      Peter Tönz @Mff73
      last edited by 25 Jul 2023, 15:55

      @Mff73 I checked the file samples.json from the suunto app. And in this file, the last sample has the timestamp of the ending track. Also the distance for this sample is valid.
      There is also no problem with the app. It seems the watch has stoppt recording the track! 😬
      Except the summary values, showed on the display, are recorded until the end.
      I would expect a warning from a (not cheap) watch, when the memory goes out!

      M 1 Reply Last reply 25 Jul 2023, 17:44 Reply Quote 1
      • M Offline
        Mff73 @Peter Tönz
        last edited by 25 Jul 2023, 17:44

        @Peter-Tönz
        Not nice 😔

        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
        Suunto Vertical all black
        Wife : S9PP
        SA: Always the latest beta :)
        Android 13, Galaxy S205G

        P 1 Reply Last reply 26 Jul 2023, 08:33 Reply Quote 0
        • P Offline
          Peter Tönz @Mff73
          last edited by 26 Jul 2023, 08:33

          @Mff73 I use always the best GPS Quality (no data are better than unusable data 😉) and therefore, every one second a trackpoint is stored.
          Is it possible to use the best possible GPS quality but onls every 10 seconds or so?
          Thats enough for such long adventures and extends the possible ‘track-time’ by the factor 10!
          (I mean that option was available for the Ambit 3 Baro)

          F 1 Reply Last reply 26 Jul 2023, 08:43 Reply Quote 0
          • F Offline
            freeheeler @Peter Tönz
            last edited by 26 Jul 2023, 08:43

            @Peter-Tönz
            I recall GPS was the only system available of all GNSS systems with Ambit and battery life “best, good, ok” was controlled by sample rate 1sec, 5sec or 60sec.
            I have recently tried ultra mode and was very surprised about precision. honestly never tried it before. maybe give this a try? … don’t wait until the next Eiger Ultra 😉

            by the way: congrats to all you Eiger Ultra runners! awesome effort! I admire your running capabilities!!

            living sideways

            Ł C 2 Replies Last reply 26 Jul 2023, 09:27 Reply Quote 1
            • Ł Offline
              Łukasz Szmigiel @freeheeler
              last edited by 26 Jul 2023, 09:27

              @freeheeler all GNSS modes in 9PP and Vertical have a 1s fix except for tour mode, which won’t be useful for a run.

              S9PP 2.43.12

              1 Reply Last reply Reply Quote 1
              • C Offline
                Cédric Dodrimont @freeheeler
                last edited by 2 Aug 2023, 06:26

                @freeheeler On Ambit, there were settings to configure recording rate and recording interval on movescount
                679762ea-4cf5-44c6-b78a-1cffdf836218-image.png
                It would be good if Suunto can provide us with a table with an estimation of max recording time depending on the different battery mode.

                By the way, I don’t have the complete GPS trace on suuntoapp, but during the Eiger race, the watch was perfect. Data were accurate, the navigation was perfect, battery was awesome.

                Ambit 2
                Suunto 9 Baro
                Suunto Vertical

                B 1 Reply Last reply 2 Aug 2023, 06:39 Reply Quote 2
                • B Offline
                  BrunoH Gold Members @Cédric Dodrimont
                  last edited by 2 Aug 2023, 06:39

                  @Cédric-Dodrimont said in End of GPS trace missing:

                  It would be good if Suunto can provide us with a table with an estimation of max recording time depending on the different battery mode.

                  Exactly. It is awesome to have a battery life this long, but there should be guidelines regarding other limitations. Or alternatively Suunto to fix the implementation so that ultra long activities can be handled in the watch and in SA.

                  Compasses: M-311, A-10, SK-7
                  Diving: Finnlight Navy 90, Vyper
                  Sports: Metron, S7, S9B and Vertical

                  L 1 Reply Last reply 2 Aug 2023, 06:50 Reply Quote 3
                  • L Offline
                    Likarnik Bronze Member @BrunoH
                    last edited by 2 Aug 2023, 06:50

                    @BrunoH this is a must, especially because this is their mainly selling point (and tbh only thing that stands out).

                    1 Reply Last reply Reply Quote 2
                    • D Offline
                      dombo Bronze Member @zhang965
                      last edited by 2 Aug 2023, 06:58

                      @zhang965 I see you receive some downvotes. I don’t want to enter any personal here, even I had similar experience regarding crashing of my new vertical. As I’m coming from IT/technical environment I know that if something didn’t happened to me it does not mean it can not happened to somebody else. I learned, that even developers and testers did perfect job, it is still possible that some user will find workflow when it fails or simply does not work. Probably it would be enough just to update attitude here. …and fix bugs as soon as possible.

                      Z 1 Reply Last reply 2 Aug 2023, 07:54 Reply Quote 2
                      • I Offline
                        isazi Moderator
                        last edited by 2 Aug 2023, 07:24

                        People at Suunto are aware of this discussion, and there is an ongoing investigation.

                        Watch: Suunto Vertical Ti

                        Blog: isazi's home

                        1 Reply Last reply Reply Quote 3
                        • Z Offline
                          zhang965 @dombo
                          last edited by 2 Aug 2023, 07:54

                          @dombo said in End of GPS trace missing:

                          @zhang965 I see you receive some downvotes. I don’t want to enter any personal here, even I had similar experience regarding crashing of my new vertical. As I’m coming from IT/technical environment I know that if something didn’t happened to me it does not mean it can not happened to somebody else. I learned, that even developers and testers did perfect job, it is still possible that some user will find workflow when it fails or simply does not work. Probably it would be enough just to update attitude here. …and fix bugs as soon as possible.

                          Dear Dombo,

                          It’s totally fine to get downvotes, we have many many elephants in the room, and… welcome to suunto community forum!

                          Winners Wear Winners

                          1 Reply Last reply Reply Quote 5
                          • P Peter Tönz referenced this topic on 4 Dec 2023, 13:26
                          • A Offline
                            Antoine Bronze Member @Cédric Dodrimont
                            last edited by 4 Dec 2023, 15:00

                            @Cédric-Dodrimont ok. I understand why i had this kind of problem on a 100 miles (more than 40h). Now it seens resolved with last update.

                            Watch: Suunto vertical solar

                            P 1 Reply Last reply 7 Dec 2023, 18:00 Reply Quote 1
                            • P Offline
                              Peter Tönz @Antoine
                              last edited by 7 Dec 2023, 18:00

                              @Antoine I heard about issues to sync long runs… A collegue of mine runs the Swisspeaks 360 last september and recorded the full 360km and 111 hours in one track.
                              After that he couln’t sync it with the app! 😬

                              I plan to run for almost two weeks next summer. I will test some long tracks before the big event and will see wether I can track it in one piece (or split it up like with the Sunnto 9 Baro)

                              AntoineA Brad_OlwinB 2 Replies Last reply 7 Dec 2023, 19:21 Reply Quote 1
                              • AntoineA Offline
                                Antoine Bronze Member @Peter Tönz
                                last edited by 7 Dec 2023, 19:21

                                @Peter-Tönz i have also “big event” next summer. Keep us informed after long run if the problem is solved. Thanks !

                                Watch: Suunto vertical solar

                                1 Reply Last reply Reply Quote 0
                                • isaziI Offline
                                  isazi Moderator
                                  last edited by 8 Dec 2023, 14:32

                                  Solved with last update, some people already used it to run a 100 miles.

                                  Watch: Suunto Vertical Ti

                                  Blog: isazi's home

                                  W 1 Reply Last reply 3 Feb 2024, 21:08 Reply Quote 1
                                  • W Offline
                                    wesk2a @isazi
                                    last edited by 3 Feb 2024, 21:08

                                    @isazi I’ve repeatedly experienced something similar on the watch itself (with the latest firmware): For instance, today I did a 15k / 7h hours loop (non-stop tracking including breaks, i.e., without auto-pause) and initially I could see my previous track on the map just fine. But when returning to the origin, the initial part of the track was missing on the watch. This means that it would have been impossible to navigate back to the origin, which really is a total no-go to me (what can I use the watch for in an emergency if it cannot even guide me back?). Has anyone experienced this, too (and / or knows solutions to this issue)?

                                    isaziI 1 Reply Last reply 5 Feb 2024, 11:33 Reply Quote 1
                                    • Brad_OlwinB Offline
                                      Brad_Olwin Moderator @Peter Tönz
                                      last edited by 3 Feb 2024, 23:42

                                      @Peter-Tönz @Antoine As @isazi stated this issue is fixed.

                                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                      1 Reply Last reply Reply Quote 1
                                      • isaziI Offline
                                        isazi Moderator @wesk2a
                                        last edited by 5 Feb 2024, 11:33

                                        @wesk2a this is another issue from the one described here (i.e. the watch was not recording the full track). In your case the map does not show the track from the beginning of the activity, that is also very annoying but different. How long ago did it happen to you? Did you send logs?

                                        Watch: Suunto Vertical Ti

                                        Blog: isazi's home

                                        W 1 Reply Last reply 5 Feb 2024, 11:56 Reply Quote 0
                                        • W Offline
                                          wesk2a @isazi
                                          last edited by 5 Feb 2024, 11:56

                                          @isazi Hi isazi, yes it’s somewhat different from the issue described above, my issue only affects the display of the track on the watch. Shall I open a new thread for this?

                                          Note that the full track is actually recorded and shown correctly in the app after sync. But in map view on the watch the initial part of the track is not displayed after a while. This happened to me just this weekend and multiple times before. I haven’t sent any logs yet (how / where would I do this?). Again, nothing is missing from the track in the app, so I guess it’s just a displaying bug / issue.

                                          isaziI 1 Reply Last reply 5 Feb 2024, 13:35 Reply Quote 0
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