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End of GPS trace missing

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  • C Offline
    Cédric Dodrimont
    last edited by Cédric Dodrimont 17 Jul 2023, 07:30

    Hi there,

    I’ve run the Eiger 250 this weekend, the route was not marked so the Suunto vertical was really a must have!

    Just a question, I have synced my watch to suunto app, but half of the GPS track is missing (163km instead of 266) , all other data are correct.
    Is it possible to retrieve it? Or at least to understand what happened?

    Normally, it should be a loop.

    https://maps.suunto.com/move/cdricdodrimont/64b42b335d66080124b52482

    9b348174-1626-4d5c-b37d-aa3ca371f3fc-image.png

    Ambit 2
    Suunto 9 Baro
    Suunto Vertical

    I P A 3 Replies Last reply 17 Jul 2023, 11:56 Reply Quote 2
    • I Offline
      isazi Moderator @Cédric Dodrimont
      last edited by 17 Jul 2023, 11:56

      @Cédric-Dodrimont I’m asking

      Watch: Suunto Vertical Ti

      Blog: isazi's home

      C 1 Reply Last reply 17 Jul 2023, 12:58 Reply Quote 0
      • C Offline
        Cédric Dodrimont @isazi
        last edited by 17 Jul 2023, 12:58

        @isazi Thanks!
        Maybe I reached the maximum GPS points number the watch can store. But I cannot find any information about such limits.

        Ambit 2
        Suunto 9 Baro
        Suunto Vertical

        E 1 Reply Last reply 17 Jul 2023, 13:49 Reply Quote 0
        • E Offline
          Egika Platinum Member @Cédric Dodrimont
          last edited by 17 Jul 2023, 13:49

          @Cédric-Dodrimont did you start another activity after this one before syncing it to the phone?

          btw: awesome achievement!!!

          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
          Race S All Black - Titanium Courtney
          Run Lime

          C 1 Reply Last reply 17 Jul 2023, 14:03 Reply Quote 0
          • C Offline
            Cédric Dodrimont @Egika
            last edited by 17 Jul 2023, 14:03

            @Egika Thanks!

            No I didn’t.

            Ambit 2
            Suunto 9 Baro
            Suunto Vertical

            1 Reply Last reply Reply Quote 0
            • P Offline
              Peter Tönz @Cédric Dodrimont
              last edited by Peter Tönz 17 Jul 2023, 20:32

              @Cédric-Dodrimont Same adventure and issue here!!! 😬

              Finished the Eiger E250 and my recording stops at the ascent to the grimsel:

              https://maps.suunto.com/move/petertnz/64b2ac79dba57647cb258b96

              The cumulated values (distance incl sleeping/bad gps reception, altutude…) are correct but the map is not complete. Its the first time I recorde such a long ultra trail in one piece. Normally, I stopped and synched on every live base to prevnet such problems!

              I have used a Sunnto 9 Baro for this activity

              Btw: I didn’t know, suunto has also a web-view of the activities. Looks nice! 👍

              M 1 Reply Last reply 18 Jul 2023, 11:14 Reply Quote 0
              • M Offline
                Mff73 @Peter Tönz
                last edited by 18 Jul 2023, 11:14

                @Peter-Tönz
                You can also (manually) change the url like this, it gives another kind od display
                https://app.suunto.com/move/petertnz/64b2ac79dba57647cb258b96/

                Btw, are you both able to export fit file for these activities and see what is inside?

                If one of you has an Android phone, take a look at this advice here
                You may see raw data of your activities and check if they are complete (track, etc…) (not just correct summaries)

                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                Suunto Vertical all black
                Wife : S9PP
                SA: Always the latest beta :)
                Android 13, Galaxy S205G

                P 1 Reply Last reply 25 Jul 2023, 15:55 Reply Quote 0
                • Z Offline
                  zhang965
                  last edited by 18 Jul 2023, 11:50

                  It looks like you guys are more responsible and more qualified to test Suunto products, I hope you can be the future suunto testers.

                  Very appreciated that you pointed out the issues.

                  That’s a typical tester what we have so far:
                  Screenshot_2023-07-09-13-28-41-87_40deb401b9ffe8e1df2f1cc5ba480b12.jpg

                  Winners Wear Winners

                  C D 2 Replies Last reply 18 Jul 2023, 14:33 Reply Quote -5
                  • C Offline
                    Cédric Dodrimont @zhang965
                    last edited by 18 Jul 2023, 14:33

                    @zhang965 Here it seems we have the same issue on S9B and Vertical.

                    @Peter-Tönz My Eiger teammate had a S9B, and the recording stopped just before Grosse Scheideg.

                    But it stopped earlier on the Vertical than the S9B, next time I will use my S9B 😊

                    Ambit 2
                    Suunto 9 Baro
                    Suunto Vertical

                    Ł Z 2 Replies Last reply 18 Jul 2023, 16:47 Reply Quote 1
                    • Ł Offline
                      Łukasz Szmigiel @Cédric Dodrimont
                      last edited by 18 Jul 2023, 16:47

                      @Cédric-Dodrimont I wonder if there’s some legacy code in Vertical related to this issue if it’s the same in 9B.

                      What’s the JSON and / or GPX size for those workouts?

                      S9PP 2.43.12

                      C 1 Reply Last reply 19 Jul 2023, 06:38 Reply Quote 0
                      • Z Offline
                        zhang965 @Cédric Dodrimont
                        last edited by 18 Jul 2023, 18:39

                        @Cédric-Dodrimont said in End of GPS trace missing:

                        @zhang965 Here it seems we have the same issue on S9B and Vertical.

                        Peter-Tönz My Eiger teammate had a S9B, and the recording stopped just before Grosse Scheideg.

                        But it stopped earlier on the Vertical than the S9B, next time I will use my S9B 😊

                        Yep, guess what, the person in my screenshot tested S9 as well.

                        Did you try with your ambit2?

                        Winners Wear Winners

                        C 1 Reply Last reply 19 Jul 2023, 06:37 Reply Quote -2
                        • C Offline
                          Cédric Dodrimont @zhang965
                          last edited by Cédric Dodrimont 19 Jul 2023, 06:37

                          @zhang965 I had exactly the same issue in 2016 with my ambit during UTMB TDS.

                          I can understand there’s a limit for recording activities, but I would like to have an estimation on the activity duration we can record, or at least a warning telling me it’s time to stop the activity, sync the watch and start a new one.

                          Ambit 2
                          Suunto 9 Baro
                          Suunto Vertical

                          S ? 2 Replies Last reply 20 Jul 2023, 15:51 Reply Quote 0
                          • C Offline
                            Cédric Dodrimont @Łukasz Szmigiel
                            last edited by 19 Jul 2023, 06:38

                            @Łukasz-Szmigiel The exported fit file is 3,8MB

                            Ambit 2
                            Suunto 9 Baro
                            Suunto Vertical

                            1 Reply Last reply Reply Quote 0
                            • S Offline
                              stromdiddily Gold Members @Cédric Dodrimont
                              last edited by 20 Jul 2023, 15:51

                              @Cédric-Dodrimont if the watches (all three of them) are showing correct stats (distance, time, elevation, etc) seems more like an issue with the app doesn’t it?

                              Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                              User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                              C 1 Reply Last reply 21 Jul 2023, 11:53 Reply Quote 0
                              • C Offline
                                Cédric Dodrimont @stromdiddily
                                last edited by 21 Jul 2023, 11:53

                                @stromdiddily Maybe yes.
                                Or the watches stopped recording GPS data at some point, but no info on the maximum time we can record data with the watch.

                                Ambit 2
                                Suunto 9 Baro
                                Suunto Vertical

                                I 1 Reply Last reply 21 Jul 2023, 12:09 Reply Quote 1
                                • I Offline
                                  isazi Moderator @Cédric Dodrimont
                                  last edited by 21 Jul 2023, 12:09

                                  @Cédric-Dodrimont rule of thumb is at least the battery duration, so a S9B in performance mode could have problem recording an 80 hours activity, but the Vertical should be able to do that.

                                  Watch: Suunto Vertical Ti

                                  Blog: isazi's home

                                  C 1 Reply Last reply 24 Jul 2023, 11:36 Reply Quote 1
                                  • ? Offline
                                    A Former User @Cédric Dodrimont
                                    last edited by 21 Jul 2023, 12:14

                                    @Cédric-Dodrimont said in End of GPS trace missing:

                                    @zhang965 I had exactly the same issue in 2016 with my ambit during UTMB TDS.

                                    I can understand there’s a limit for recording activities, but I would like to have an estimation on the activity duration we can record, or at least a warning telling me it’s time to stop the activity, sync the watch and start a new one.

                                    Sorry to hijack, but I don’t understand how can that be done, from this table the log capacity of the ambit 3 is always bigger than battery life
                                    watchuseek:

                                    ambit3battery.jpeg

                                    Or it when it doesn’t have the capacity to delete old activities when the log of current one is getting bigger?

                                    Mff73M 1 Reply Last reply 21 Jul 2023, 12:26 Reply Quote 0
                                    • Mff73M Offline
                                      Mff73 @Guest
                                      last edited by 21 Jul 2023, 12:26

                                      @André-Faria
                                      maybe with charging during activity

                                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                      Suunto Vertical all black
                                      Wife : S9PP
                                      SA: Always the latest beta :)
                                      Android 13, Galaxy S205G

                                      1 Reply Last reply Reply Quote 1
                                      • C Offline
                                        Cédric Dodrimont @isazi
                                        last edited by 24 Jul 2023, 11:36

                                        @isazi Thanks for your feedback, anything I can do to analyze what happened ?
                                        The Vertical was configured in performance mode with OHR turned on. Recording stopped after 50 hours.

                                        Ambit 2
                                        Suunto 9 Baro
                                        Suunto Vertical

                                        Mff73M 1 Reply Last reply 24 Jul 2023, 12:31 Reply Quote 0
                                        • Mff73M Offline
                                          Mff73 @Cédric Dodrimont
                                          last edited by 24 Jul 2023, 12:31

                                          @Cédric-Dodrimont
                                          Did you export the fit file for this activity and checked it (for example with https://www.fitfileviewer.com/ ) and see if, by any chance, exported activity contains full track points (meaning data are well stored somewhere at Suunto, but not fully displayed in app) ?

                                          If you have an Android phone, and will little geek skills ( 🙂 instructions here ) you can try to find the raw data file for this activity, and be able also to check if, data send by watch to app, at that time, was complete.

                                          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                          Suunto Vertical all black
                                          Wife : S9PP
                                          SA: Always the latest beta :)
                                          Android 13, Galaxy S205G

                                          1 Reply Last reply Reply Quote 0
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