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    Not Vibrating & option limited to just 'On-Off'.

    Scheduled Pinned Locked Moved Suunto 9 Peak
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    • Ashish BhattaraiA Offline
      Ashish Bhattarai
      last edited by

      20230725_124702.jpg

      My Suunto 9 Peak has stopped vibrating even when kept on. The option is limited to just ‘on-off’ - see pic. I think there used to be more options.

      I have done a hard reset too, which didn’t help.

      Help!

      surfboomerangS 1 Reply Last reply Reply Quote 0
      • surfboomerangS Offline
        surfboomerang @Ashish Bhattarai
        last edited by

        @Ashish-Bhattarai What is the battery level? Vibration is turned off when your watch has about 10% battery left

        Suunto Vertical Titanium Solar
        OnePlus Nord 4

        Sergei LadeishchikovS 1 Reply Last reply Reply Quote 0
        • Sergei LadeishchikovS Online
          Sergei Ladeishchikov Bronze Member @surfboomerang
          last edited by

          @surfboomerang for 9PP and SV, too?

          surfboomerangS 1 Reply Last reply Reply Quote 0
          • surfboomerangS Offline
            surfboomerang @Sergei Ladeishchikov
            last edited by

            @Sergei-Ladeishchikov Definitly for the SV. I noticed that the vibrations of my watch stopped when the battery level dropped to 12%. This was during activities and in watch mode. Once I charged the watch, vibrations were working again.
            Btw…the watch settings did not reflect this. The option Vibration was still set to ON but no vibrations until charged.

            Funny thing is that the manual states this would happen once the watch reached 10% but apparently there is some slack in this. It could be somewhat confusing because the manual also states that the watch is being put in Power Save mode. Normally if you enable this mode also the bluetooth is disabled and some more settings like vibrations. But if the watch reaches the 10% threshold it seems only that the vibration settings is affected. Bluetooth did still work.

            No idea if this is by design or that it’s a bug.

            Maybe Suunto can change the threshold for the SV to 5% or so. With the solar edition, 10% is almost a full week of use for me 😄

            Suunto Vertical Titanium Solar
            OnePlus Nord 4

            Sergei LadeishchikovS 1 Reply Last reply Reply Quote 0
            • Sergei LadeishchikovS Online
              Sergei Ladeishchikov Bronze Member @surfboomerang
              last edited by

              @surfboomerang in the manual, I found only a power saver that turns on automatically below 10% charge. I did not find anything about turning off vibration at 10%. And it’s not logical. Now my charge is 14% and I will soon find out again.

              surfboomerangS 1 Reply Last reply Reply Quote 0
              • surfboomerangS Offline
                surfboomerang @Sergei Ladeishchikov
                last edited by surfboomerang

                @Sergei-Ladeishchikov this is what the manual explains about power saving:

                Your watch includes a power saving option that turns off all vibration, daily HR and Bluetooth notifications to extend battery life during normal daily use.

                NOTE:
                Power saving is automatically enabled when the battery level reaches 10%.

                And this is what confuses me, my watch stopped vibrating at 12% so I thought power saving kicked in early but I kept receiving notifications. I do not use daily HR so I don’t know if that one was disabled.

                Suunto Vertical Titanium Solar
                OnePlus Nord 4

                Sergei LadeishchikovS 1 Reply Last reply Reply Quote 0
                • Sergei LadeishchikovS Online
                  Sergei Ladeishchikov Bronze Member @surfboomerang
                  last edited by

                  @surfboomerang But the power saver can be turned off. I turned it off, turned it on, turned it off again, as far as I remember, the vibration still did not work for me

                  isaziI 1 Reply Last reply Reply Quote 0
                  • isaziI Offline
                    isazi Moderator @Sergei Ladeishchikov
                    last edited by

                    @Sergei-Ladeishchikov if vibration does not work for you, you can try a reboot or even a hard reset. If it does not work “out of the box”, you may want to contact support because it may be broken.

                    Watch: Suunto Vertical Ti

                    Blog: isazi's home

                    Sergei LadeishchikovS 2 Replies Last reply Reply Quote 0
                    • Sergei LadeishchikovS Online
                      Sergei Ladeishchikov Bronze Member @isazi
                      last edited by

                      @isazi I tried rebooting, it didn’t help. I have not tried a hard reset. After charging, the vibration started working and is working now (12%). Watch is SV.

                      surfboomerangS 1 Reply Last reply Reply Quote 1
                      • surfboomerangS Offline
                        surfboomerang @Sergei Ladeishchikov
                        last edited by

                        @Sergei-Ladeishchikov yes, same for me. The power save option has no effect on the vibration when the watch is below 10% (or 12%in my case). Just charging the watch fixes it.

                        Suunto Vertical Titanium Solar
                        OnePlus Nord 4

                        1 Reply Last reply Reply Quote 0
                        • Sergei LadeishchikovS Online
                          Sergei Ladeishchikov Bronze Member @isazi
                          last edited by

                          @isazi

                          @surfboomerang said in Not Vibrating & option limited to just 'On-Off'.:

                          @Sergei-Ladeishchikov yes, same for me. The power save option has no effect on the vibration when the watch is below 10% (or 12%in my case). Just charging the watch fixes it.

                          Do I need to send logs if this problem occurs again?

                          isaziI 1 Reply Last reply Reply Quote 0
                          • isaziI Offline
                            isazi Moderator @Sergei Ladeishchikov
                            last edited by

                            @Sergei-Ladeishchikov I can ask if this is expected or not, but during summer I’m not sure an answer will be provided.

                            Watch: Suunto Vertical Ti

                            Blog: isazi's home

                            Sergei LadeishchikovS 1 Reply Last reply Reply Quote 0
                            • Sergei LadeishchikovS Online
                              Sergei Ladeishchikov Bronze Member @isazi
                              last edited by

                              @isazi The most important thing is that Suunto is aware of the problem and can fix it with future updates)

                              Ashish BhattaraiA 1 Reply Last reply Reply Quote 0
                              • Ashish BhattaraiA Offline
                                Ashish Bhattarai @Sergei Ladeishchikov
                                last edited by

                                @Sergei-Ladeishchikov, @isazi isazi, @surfboomerang

                                Thanks for you suggestions but vibration still didn’t work after fully charging and also after a hard reset.

                                ‘Vibration’ option under Settings-General-Tones-General, only shows a ‘on-off’ option, NOT ‘‘Buttons-off’, All-off’, ‘All-on’. Could this be a firmware version issue? Do you think it’ll help if I can roll back to a previous version?

                                Watch: Peak 9

                                1 Reply Last reply Reply Quote 0
                                • isaziI Offline
                                  isazi Moderator
                                  last edited by

                                  Reported as a bug

                                  Watch: Suunto Vertical Ti

                                  Blog: isazi's home

                                  Ashish BhattaraiA 1 Reply Last reply Reply Quote 0
                                  • Ashish BhattaraiA Offline
                                    Ashish Bhattarai @isazi
                                    last edited by

                                    @isazi hi! Do you think this will be followed up by someone?
                                    No vibration is bothering me a lot.

                                    Ashish BhattaraiA 1 Reply Last reply Reply Quote 0
                                    • isaziI Offline
                                      isazi Moderator
                                      last edited by

                                      The issue that vibration is disabled when the watch battery is below 10% is being investigated.

                                      Watch: Suunto Vertical Ti

                                      Blog: isazi's home

                                      1 Reply Last reply Reply Quote 0
                                      • Ashish BhattaraiA Offline
                                        Ashish Bhattarai @Ashish Bhattarai
                                        last edited by

                                        @isazi the issue is actually: No vibration at all, even when 100% charged.

                                        surfboomerangS 1 Reply Last reply Reply Quote 0
                                        • surfboomerangS Offline
                                          surfboomerang @Ashish Bhattarai
                                          last edited by

                                          @Ashish-Bhattarai do you get a short vibration when you reboot the watch? It could be hardware related.

                                          Suunto Vertical Titanium Solar
                                          OnePlus Nord 4

                                          Ashish BhattaraiA 1 Reply Last reply Reply Quote 0
                                          • Ashish BhattaraiA Offline
                                            Ashish Bhattarai @surfboomerang
                                            last edited by

                                            @surfboomerang when I power off and bring it back on, it did vibrate for a short while!

                                            surfboomerangS 1 Reply Last reply Reply Quote 0
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