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Suunto 9 Peak Pro: problem connecting to Phone Google Pixel 6

Scheduled Pinned Locked Moved Suunto 9 Peak Pro
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  • H Offline
    holmercarl @holmercarl
    last edited by 17 Aug 2023, 11:17

    @holmercarl

    I dug up my Samsung Galaxy S20 FE and tried pairing with the app and that worked flawlessly. Please let us know in this thread if you find a fix 🙂

    1 Reply Last reply Reply Quote 0
    • U Offline
      Umer Javed
      last edited by 17 Aug 2023, 14:40

      I’m assuming this is likely not a simple issue as it’s happening to a number of users but just wanted to throw this out there: have you confirmed that your app is not denied any connectivity or location permissions?

      I’m using Pixel 6 Pro and the beta app. And no issues connecting 9PP and the A3P before it. I haven’t had to take any particular workarounds.

      Screenshot_20230817-103757.png

      1 Reply Last reply Reply Quote 0
      • D Offline
        Danny poleg Silver Members @Belodevici
        last edited by 17 Aug 2023, 17:09

        @Belodevici Today we sloved in the following way
        Split the phone screen into two screens at the top the Suunto app will appear in the pairing phase
        In the bottom screen bluetooth settings
        Pairing with the bluetooth and immediately clicking pairing in the Sunto app

        H J M P B 6 Replies Last reply 17 Aug 2023, 18:17 Reply Quote 6
        • H Offline
          holmercarl @Danny poleg
          last edited by 17 Aug 2023, 18:17

          @Danny-poleg

          This workaround worked on my end! Thanks!

          1 Reply Last reply Reply Quote 1
          • J Offline
            Jean-Pascal Houde @Danny poleg
            last edited by 18 Aug 2023, 00:34

            @Danny-poleg that worked for me too. Thanks!

            1 Reply Last reply Reply Quote 0
            • M Offline
              mattd @Danny poleg
              last edited by 18 Aug 2023, 09:31

              @Danny-poleg Nice! Thanks for the workaround!

              M 1 Reply Last reply 18 Aug 2023, 10:06 Reply Quote 0
              • M Offline
                markeczzz @mattd
                last edited by 18 Aug 2023, 10:06

                @Danny-poleg Worked for me too on Xiaomi phone! Thanks!

                1 Reply Last reply Reply Quote 0
                • M markeczzz referenced this topic on 18 Aug 2023, 10:09
                • I Offline
                  isazi Moderator
                  last edited by 18 Aug 2023, 12:37

                  Great, Suunto Android developers are also monitoring the situation.

                  Watch: Suunto Vertical Ti

                  Blog: isazi's home

                  K 1 Reply Last reply 18 Dec 2023, 20:26 Reply Quote 1
                  • P Offline
                    Piotr Grygiel @Danny poleg
                    last edited by 18 Aug 2023, 13:48

                    @Danny-poleg It works. Thanks

                    Suunto Verical
                    Google Pixel 7

                    1 Reply Last reply Reply Quote 0
                    • B Offline
                      Belodevici @Danny poleg
                      last edited by 18 Aug 2023, 13:59

                      @Danny-poleg
                      That seems to me to be a very good solution. I reset the Pixel 6 and it worked even without the two windows. Thanks anyway to everyone!

                      1 Reply Last reply Reply Quote 0
                      • S Offline
                        SvenG @Danny poleg
                        last edited by 24 Aug 2023, 12:21

                        @Danny-poleg Thank you, worked for me.

                        1 Reply Last reply Reply Quote 0
                        • K Offline
                          kamarasm Bronze Member @isazi
                          last edited by 18 Dec 2023, 20:26

                          Hi @isazi, has anything happened with this?
                          On of my friend faced with this issue on a Xiaomi phone.

                          Thanks,
                          Marcell

                          I F G 3 Replies Last reply 20 Dec 2023, 15:27 Reply Quote 0
                          • I Offline
                            isazi Moderator @kamarasm
                            last edited by 20 Dec 2023, 15:27

                            @kamarasm I tried with a Pixel 7a and it works, not sure about other phones. I am on 4.82.2 at the moment.

                            Watch: Suunto Vertical Ti

                            Blog: isazi's home

                            1 Reply Last reply Reply Quote 0
                            • F Offline
                              freeheeler @kamarasm
                              last edited by 20 Dec 2023, 19:38

                              @kamarasm
                              I sync and reconnect different watches frequently with my pixel 4a 5g and haven’t had any issues recently.
                              I’ve had connection issues once couple of months ago but clearing cache and data in the app plus disconnecting mobile app in the watch menu solved it. never happened again.

                              living sideways

                              1 Reply Last reply Reply Quote 0
                              • G Offline
                                GiPFELKiND Silver Members @kamarasm
                                last edited by 21 Dec 2023, 06:28

                                @kamarasm hey i know that in Xiaomi Smartphones there are big Problems connecting a WHOOP device. This is perhaps a Bluetooth Problem with Android 13 and Xiaomis MIUI 14. had a WHOOP device cause of the HRV measurement. And it didnt Connect with Bluetooth and my Phone. There we have to wait for Android 14 the support syas me. I only can saye thise foremy Xiaomi device with WHOOP. Could it be that this could be a Android 13 Problem in combination with MIUI?! If this is probably here your Problem i dont know. Did you try to pair with another phone?

                                If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

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