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Vertical crashed today after 1,9km Mountainbike

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  • B Offline
    Brad_Olwin Moderator @SuperFlo75
    last edited by 13 Aug 2023, 18:53

    @SuperFlo75 I reported your crash.

    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

    S 1 Reply Last reply 13 Aug 2023, 18:58 Reply Quote 1
    • S Offline
      SuperFlo75 Silver Members Bronze Member @Brad_Olwin
      last edited by 13 Aug 2023, 18:58

      @Brad_Olwin Thank you!

      Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
      Suunto Wing
      Suunto 9 Peak Pro Titanium (owns my wife now)
      Suunto Spartan Ultra
      SA iOS 2.46.3 (19586)
      Instagram @superflo75

      1 Reply Last reply Reply Quote 0
      • G Offline
        GiPFELKiND Silver Members @Brad_Olwin
        last edited by 15 Aug 2023, 09:02

        @Brad_Olwin have you reported my crash!? Sent you PM with all Details but until now no answer from you 🤔

        If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

        Z F 2 Replies Last reply 15 Aug 2023, 09:10 Reply Quote 0
        • Z Offline
          zhang965 @GiPFELKiND
          last edited by 15 Aug 2023, 09:10

          GiPFELKiND said in Vertical crashed today after 1,9km Mountainbike:

          Brad_Olwin have you reported my crash!? Sent you PM with all Details but until now no answer from you 🤔

          It’s what I said why you need ask a proof, kek, the report might never be sent to Suunto correctly.

          God bless you.

          Winners Wear Winners

          B 1 Reply Last reply 17 Aug 2023, 18:15 Reply Quote -4
          • F Offline
            freeheeler @GiPFELKiND
            last edited by freeheeler 15 Aug 2023, 11:13

            @GiPFELKiND
            did you send it to @Brad_Olwin , too?
            as I have confirmed to you, I have forwarded all relevant information that you have supplied to me yesterday. that’s all we can do. as mentioned in PM, there will be no comment, status update or report.

            living sideways

            G 1 Reply Last reply 15 Aug 2023, 11:15 Reply Quote 0
            • G Offline
              GiPFELKiND Silver Members @freeheeler
              last edited by 15 Aug 2023, 11:15

              @freeheeler yes i have sent exactly the same Infos to @Brad_Olwin but no answer or something from him…

              If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

              F 1 Reply Last reply 15 Aug 2023, 11:18 Reply Quote 0
              • F Offline
                freeheeler @GiPFELKiND
                last edited by 15 Aug 2023, 11:18

                @GiPFELKiND
                ok.
                we’re not online 24/7 and I for one did a reduced screen time for the last couple of weeks.
                logs are now accessible for Suunto 👍

                living sideways

                1 Reply Last reply Reply Quote 4
                • C Offline
                  Cédric Dodrimont
                  last edited by 17 Aug 2023, 13:06

                  Hi All,

                  Just to share my experience:
                  I had similar crash last week when trekking, I received a notification from Twitter (with special character or emoticons inside), I had the time to see it and directly after Suunto logo appeared and the watch restarted.

                  But too late to send logs.

                  Ambit 2
                  Suunto 9 Baro
                  Suunto Vertical

                  S 1 Reply Last reply 17 Aug 2023, 13:28 Reply Quote 0
                  • S Offline
                    surfboomerang @Cédric Dodrimont
                    last edited by 17 Aug 2023, 13:28

                    @Cédric-Dodrimont Maybe it’s a clue.
                    I almost never carry a phone with me during my activities and if I do I never receive notifications because I disabled some in the settings.

                    Watch never crashed…

                    Suunto Vertical Titanium Solar
                    OnePlus Nord 4

                    I 1 Reply Last reply 18 Aug 2023, 12:43 Reply Quote 1
                    • B Offline
                      Brad_Olwin Moderator @zhang965
                      last edited by 17 Aug 2023, 18:15

                      @zhang965 said in Vertical crashed today after 1,9km Mountainbike:

                      GiPFELKiND said in Vertical crashed today after 1,9km Mountainbike:

                      Brad_Olwin have you reported my crash!? Sent you PM with all Details but until now no answer from you 🤔

                      It’s what I said why you need ask a proof, kek, the report might never be sent to Suunto correctly.

                      Again I would respectfully ask forum users to ignore statements where the individual posting has no knowledge or experience and is simply attempting to get attention.

                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                      ? 1 Reply Last reply 18 Aug 2023, 00:51 Reply Quote 5
                      • ? Offline
                        A Former User @Brad_Olwin
                        last edited by 18 Aug 2023, 00:51

                        @Brad_Olwin said in Vertical crashed today after 1,9km Mountainbike:

                        @zhang965 said in Vertical crashed today after 1,9km Mountainbike:

                        GiPFELKiND said in Vertical crashed today after 1,9km Mountainbike:

                        Brad_Olwin have you reported my crash!? Sent you PM with all Details but until now no answer from you 🤔

                        It’s what I said why you need ask a proof, kek, the report might never be sent to Suunto correctly.

                        Again I would respectfully ask forum users to ignore statements where the individual posting has no knowledge or experience and is simply attempting to get attention.

                        Maybe it could be useful for users with suunto relationship to have it stated on their signature, so new users know who to contact and the procedure.
                        Even further, a bug reporting “system” (similar to the feature request for the app) with the status: communicated or solved.

                        A B 2 Replies Last reply 18 Aug 2023, 03:01 Reply Quote 3
                        • A Offline
                          altcmd Silver Members @Guest
                          last edited by 18 Aug 2023, 03:01

                          @André-Faria Agree! People with a relationship of any sort are not exactly explicit about it.

                          1 Reply Last reply Reply Quote 0
                          • I Offline
                            isazi Moderator @surfboomerang
                            last edited by 18 Aug 2023, 12:43

                            @surfboomerang interesting, I recently re-enabled notifications (my girlfriend does not like that I never answer the phone cause I keep it muted 100% of the time) and had my first crash at the beginning of an activity (reported to Suunto already). Although I doubt I received any notification at that time. Anyway, thanks everyone for the logs and reports.

                            Watch: Suunto Vertical Ti

                            Blog: isazi's home

                            S 1 Reply Last reply 18 Aug 2023, 13:15 Reply Quote 1
                            • S Offline
                              surfboomerang @isazi
                              last edited by 18 Aug 2023, 13:15

                              @isazi Just for clarification, I do have notifications enabled on the watch but not for messaging apps since I got annoyed of the vibration all the time. Phone calls is still enabled and most other app that send occasional notifications as well. Maybe it’s just because I don’t carry my phone with me during the activity or that I don’t receive notifications when I do.

                              Suunto Vertical Titanium Solar
                              OnePlus Nord 4

                              I 1 Reply Last reply 18 Aug 2023, 13:18 Reply Quote 1
                              • I Offline
                                isazi Moderator @surfboomerang
                                last edited by isazi 18 Aug 2023, 13:18

                                @surfboomerang I don’t believe notifications are the only reason for crashes (I know the reason of some crashes, and it’s not notifications) but it’s a nice coincidence that after three months I got the first crash and reboot after enabling notifications for a week 🙂

                                Watch: Suunto Vertical Ti

                                Blog: isazi's home

                                G E T 3 Replies Last reply 18 Aug 2023, 14:05 Reply Quote 1
                                • G Offline
                                  GiPFELKiND Silver Members @isazi
                                  last edited by 18 Aug 2023, 14:05

                                  @isazi what are the reasons for the crashes if it isnt the notification?

                                  If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                                  S B 2 Replies Last reply 18 Aug 2023, 14:41 Reply Quote 0
                                  • S Offline
                                    surfboomerang @GiPFELKiND
                                    last edited by 18 Aug 2023, 14:41

                                    @GiPFELKiND most likely under NDA.

                                    Suunto Vertical Titanium Solar
                                    OnePlus Nord 4

                                    G 1 Reply Last reply 18 Aug 2023, 16:13 Reply Quote 0
                                    • B Offline
                                      Brad_Olwin Moderator @GiPFELKiND
                                      last edited by 18 Aug 2023, 16:00

                                      @GiPFELKiND said in Vertical crashed today after 1,9km Mountainbike:

                                      @isazi what are the reasons for the crashes if it isnt the notification?

                                      I have my notifications on and am not experiencing crashes. However, I do not use the watch with production firmware often.

                                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                      1 Reply Last reply Reply Quote 0
                                      • G Offline
                                        GiPFELKiND Silver Members @surfboomerang
                                        last edited by 18 Aug 2023, 16:13

                                        @surfboomerang NDA!? what do this mean?

                                        If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                                        S 1 Reply Last reply 18 Aug 2023, 16:17 Reply Quote 0
                                        • S Offline
                                          surfboomerang @GiPFELKiND
                                          last edited by surfboomerang 18 Aug 2023, 16:17

                                          @GiPFELKiND non-disclosure agreement
                                          a.k.a. the shhhh contract 😉

                                          Suunto Vertical Titanium Solar
                                          OnePlus Nord 4

                                          1 Reply Last reply Reply Quote 0
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