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What do you expect from the next update?

Scheduled Pinned Locked Moved Suunto Vertical
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  • S Offline
    seanvk
    last edited by 8 Oct 2023, 23:19

    I’m mostly happy with the Vertical, I would like to see:

    HRV data and their replacement algorithms in place of FirstBeats for Resources (training load, recovery), Sleep

    Nice to have:

    Suggested workouts
    Routable trails on map data
    Support for multi-sensor pairing when of the same type.
    Bigger Fonts / Text when following a structured workout describing the next targets/goals/stage of the workout.
    Better notification handling (no more zombie, unable to clear notifications)

    Suunto Race Titanium
    Suunto Vertical Titanium
    Suunto 9 Peak Pro Forest Green
    Suunto 9 Peak Moss Gray

    ? 1 Reply Last reply 9 Oct 2023, 16:17 Reply Quote 8
    • T Offline
      Todd Danielczyk Gold Members
      last edited by 9 Oct 2023, 15:23

      One feature I would really like to see would be the ability to restore the watch as you had it last set. When it hard resets, it requires you to set up each structured workout over again which is tedious. It would be very useful to “push your last settings” to the watch instead of manually entering everything over again. I use 3 panel global views for each of the workouts with the top, center and bottom the same for each. Having to go into 7 different workouts and set this up every time is not fun.

      I have had to do this about 6 times now that the watch crashed.

      Ł 1 Reply Last reply 9 Oct 2023, 16:16 Reply Quote 10
      • Ł Offline
        Łukasz Szmigiel @Todd Danielczyk
        last edited by 9 Oct 2023, 16:16

        @Todd-Danielczyk oh boy how many times it was requested… Especially when “do a hard reset” is often times recommended as a last resort prior to sending back the watch to servicing.

        S9PP 2.40.38

        1 Reply Last reply Reply Quote 3
        • ? Offline
          A Former User @seanvk
          last edited by 9 Oct 2023, 16:17

          @seanvk said in What do you expect from the next update?:

          Support for multi-sensor pairing when of the same type

          I second that!

          1 Reply Last reply Reply Quote 2
          • J Offline
            Jacek M @Frederick Rochette
            last edited by 10 Oct 2023, 10:56

            @Frederick-Rochette better cycling support. ClimbPro is one thing, but it is really irritating that you cannot pair with watch two dedicated sensors for speed and cadency. BTW it was possible in ambit2 watches. In current models including vertical you can either connect speed or cadency unless you are not use two in one sensor. Other thing is that it will be good to have few slots for each of this sensor types so I can pair sensor for few bikes, without a need to pairing each time I am choosing different bike.

            1 Reply Last reply Reply Quote 4
            • E Offline
              Egika Platinum Member
              last edited by 10 Oct 2023, 14:48

              Now the “what do I think the update will contain” became a “what would I like to get”

              t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
              Race S All Black - TI Canary - Titanium Courtney

              1 Reply Last reply Reply Quote 9
              • S Offline
                seanvk
                last edited by 10 Oct 2023, 17:56

                I would expect a better separation of VO2Max for non-running. It’s amazing how a week of hiking in the Canadian Rockies tanked Suunto’s VO2Max.

                Suunto Race Titanium
                Suunto Vertical Titanium
                Suunto 9 Peak Pro Forest Green
                Suunto 9 Peak Moss Gray

                L J 2 Replies Last reply 10 Oct 2023, 23:59 Reply Quote 7
                • L Offline
                  leafs93 Bronze Member @seanvk
                  last edited by 10 Oct 2023, 23:59

                  Not sure if I have seen correctly on internet. There seems to be a smaller version of the vertical with a different name. Probably on test mode now. Perhaps all the new updates will be launched together with this new watch which I believe will replace the 9 peak series ?

                  1 Reply Last reply Reply Quote 0
                  • J Offline
                    Jonathan C Silver Members @seanvk
                    last edited by 11 Oct 2023, 02:34

                    @seanvk I just got my Vertical recently and did a couple of runs. The first one was done using the default Running Basic profile which recorded my VO2Max, while the second using a custom Running profile as I want to tweak the data screens, but that time it didn’t record a value. I read in another thread that VO2Max is only supported with the default profiles—I wonder if you could try creating a custom profile to do those hikes so it doesn’t affect the Fitness Level?

                    Current: Ocean, Vertical Titanium Solar
                    Past: 9 Baro, Spartan Ultra, Ambit3 Peak Sapphire

                    S T J 3 Replies Last reply 11 Oct 2023, 02:50 Reply Quote 0
                    • S Offline
                      seanvk @Jonathan C
                      last edited by 11 Oct 2023, 02:50

                      @Jonathan-Chu Thanks. Yes, I will probably have to create a custom outdoor activity and name it Hiking to avoid this issue.

                      Suunto Race Titanium
                      Suunto Vertical Titanium
                      Suunto 9 Peak Pro Forest Green
                      Suunto 9 Peak Moss Gray

                      J 1 Reply Last reply 11 Oct 2023, 03:01 Reply Quote 0
                      • J Offline
                        Jonathan C Silver Members @seanvk
                        last edited by 11 Oct 2023, 03:01

                        @seanvk why it behaves like this is beyond me. VO2Max separation and integration with specific sports NOT profiles has to be on the wishlist of updates.

                        Current: Ocean, Vertical Titanium Solar
                        Past: 9 Baro, Spartan Ultra, Ambit3 Peak Sapphire

                        Ł 1 Reply Last reply 11 Oct 2023, 06:40 Reply Quote 0
                        • T Offline
                          Tieutieu Platinum Member @Jonathan C
                          last edited by Tieutieu 10 Nov 2023, 05:16 11 Oct 2023, 05:15

                          @Jonathan-C said in What do you expect from the next update?:

                          @seanvk I just got my Vertical recently and did a couple of runs. The first one was done using the default Running Basic profile which recorded my VO2Max, while the second using a custom Running profile as I want to tweak the data screens, but that time it didn’t record a value. I read in another thread that VO2Max is only supported with the default profiles—I wonder if you could try creating a custom profile to do those hikes so it doesn’t affect the Fitness Level?

                          I only use custom modes for trail running and running. Vo2 calculation works
                          To avoid vo2 calculation for hiking, so far you only have two options :

                          • disable HR/OHR when using a walk/hike mode
                          • using another sport mode where there is no vo2 calculation and change the type of sport after recording, in SA

                          Suunto’s devices at home :
                          Vertical titanium solar
                          Suunto Race S
                          S9pp titanium sand
                          Suunto Wing
                          S9B titanium Ambassador edition, A3P, X6

                          J 1 Reply Last reply 11 Oct 2023, 23:24 Reply Quote 4
                          • Ł Offline
                            Łukasz Szmigiel @Jonathan C
                            last edited by 11 Oct 2023, 06:40

                            @Jonathan-C because, as we’ve recently learned, Suunto has no resources to focus on such subtleties when it’s busy racing its competitors 🙂

                            S9PP 2.40.38

                            Z 1 Reply Last reply 11 Oct 2023, 06:54 Reply Quote 2
                            • Z Offline
                              zhang965 @Łukasz Szmigiel
                              last edited by 11 Oct 2023, 06:54

                              Łukasz-Szmigiel said in What do you expect from the next update?:

                              Jonathan-C because, as we’ve recently learned, Suunto has no resources to focus on such subtleties when it’s busy racing its competitors 🙂

                              Racing! Must be with 16’40/km

                              Winners Wear Winners

                              1 Reply Last reply Reply Quote 2
                              • J Offline
                                jjpaz Bronze Member @Jonathan C
                                last edited by 11 Oct 2023, 06:55

                                @Jonathan-C I never use default running profiles and my Suunto Vertical shows Vo2 values after every training, isn’t that correct?

                                Suunto T3D, Suunto Spartan Trainer, Suunto Spartan Ultra (retired), Suunto 9 Baro (retired), Suunto 9 Peak (retired), Suunto Vertical Titanium Solar, Suunto Race S.

                                E 1 Reply Last reply 11 Oct 2023, 07:36 Reply Quote 0
                                • E Offline
                                  Egika Platinum Member @jjpaz
                                  last edited by 11 Oct 2023, 07:36

                                  @jjpaz it is becoming a little off topic here.
                                  Maybe open a separate thread for VO2max…
                                  In short: it can be calculated in default and custom modes. Just the VO2max calculation requires some minimum data quality.
                                  So if GPS or HR data is not of sufficient quality, VO2max is not calculated for an individual activity.

                                  t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                  Race S All Black - TI Canary - Titanium Courtney

                                  1 Reply Last reply Reply Quote 0
                                  • J Offline
                                    Jonathan C Silver Members @Tieutieu
                                    last edited by Jonathan C 10 Nov 2023, 23:25 11 Oct 2023, 23:24

                                    @Tieutieu thanks—and my mistake. Just gave custom Running profile another try on what should be my cross training day (too impatient 😅) and this time VO2Max is calculated! It’s possible that I have to make sure the battery mode is Performance (somehow it defaults to Custom when creating a new profile) for this to happen… but glad it is working as intended.

                                    Promise this will be my last comment on this subject here.

                                    Current: Ocean, Vertical Titanium Solar
                                    Past: 9 Baro, Spartan Ultra, Ambit3 Peak Sapphire

                                    1 Reply Last reply Reply Quote 1
                                    • D Offline
                                      darxmurf Platinum Member @Frederick Rochette
                                      last edited by 12 Oct 2023, 07:45

                                      @Frederick-Rochette honestly, what I’m expecting from suunto is a better communication. There is clearly a serious issue with this watch and the “black screen of death” but they did not provide any information or confirmation about that. I opened a case at their support, asking for clarifications and the only answer I received is “if you have a problem with your watch, please contact your local dealer for support”.

                                      Yes, it’s a complicated piece of hardware with a lot of dev and code running in there but when a serious bug is clearly identified, it would be more than welcome to inform customers and confirm the issue.

                                      Honestly, the lack of communication from suunto is quite ridiculous.

                                      https://www.instagram.com/darxmurf/ - https://www.instagram.com/omch.ch/

                                      E 1 Reply Last reply 12 Oct 2023, 07:57 Reply Quote 10
                                      • E Offline
                                        Egika Platinum Member @darxmurf
                                        last edited by Egika 10 Dec 2023, 07:57 12 Oct 2023, 07:57

                                        @darxmurf said in What do you expect from the next update?:

                                        @Frederick-Rochette honestly, what I’m expecting from suunto is a better communication. There is clearly a serious issue with this watch and the “black screen of death” but they did not provide any information or confirmation about that. I opened a case at their support, asking for clarifications and the only answer I received is “if you have a problem with your watch, please contact your local dealer for support”.

                                        Yes, it’s a complicated piece of hardware with a lot of dev and code running in there but when a serious bug is clearly identified, it would be more than welcome to inform customers and confirm the issue.

                                        Honestly, the lack of communication from suunto is quite ridiculous.

                                        In which way would it help you if Suunto shared their service stats with you?
                                        Like 0.02% watches back with button malfunction
                                        1% watches experienced restart during activity
                                        0.1% of watches have sealing issue at the glass connection
                                        10% have barometric sensor failure

                                        This is company internals and no comapny in the world shares those numbers.
                                        They use it to improve product quality.
                                        What you as an individual customer should expect a prompt handling of a possible service case.

                                        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                        Race S All Black - TI Canary - Titanium Courtney

                                        B D 2 Replies Last reply 12 Oct 2023, 08:21 Reply Quote -1
                                        • B Offline
                                          BrunoH Gold Members @Egika
                                          last edited by BrunoH 10 Dec 2023, 09:28 12 Oct 2023, 08:21

                                          @Egika I would like to support @darxmurf . Back when I had serious crashing problems with my S7 I did what they suggested and contacted my local dealer. My watch was sent to be serviced, but it came back with factory settings and unsurprisingly continued crashing. At this point I would expect the support to take responsibility of the problem escalation. Their communication was minimal at best and I had to take extra effort and literally demand support and service.

                                          It was never about sharing statistics, but instead coming up with a solution for the customer with a bad device. If there is a SW bug causing problems, then they should come clean and say that it is a known problem and will be addressed in the next bugfix release in a few months. Playing dead won’t get the problem go away. Some info about a brighter future would be better than no info at all.

                                          Compasses: M-311, A-10, SK-7
                                          Diving: Finnlight Navy 90, Vyper
                                          Sports: Metron, S7, S9B and Vertical

                                          E 1 Reply Last reply 12 Oct 2023, 09:16 Reply Quote 6
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