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Stopped vibrating

Scheduled Pinned Locked Moved Suunto Vertical
vibrationverticalissue
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  • J Offline
    joao.marques
    last edited by 4 Oct 2023, 20:27

    Hi there!

    I’ve had my Vertical for 2 months now (after a very bad experience with a 5 Peak that has to be sent for repair and subsequent substitution). Today, the watch just stopped vibrating. Either on incoming calls, mobile notifications, or standalone watch features such as stopwatch, for instance.

    I’ve tried everything: rebooting, toggling no disturbing mode, nothing seems to work here…

    Any ideas? Before I have to request a repair and forget that I ever want to repeat a Suunto ever again?

    Thanks in advance!

    D B 2 Replies Last reply 5 Oct 2023, 00:34 Reply Quote 0
    • D Offline
      deserthike20 Bronze Member @joao.marques
      last edited by 5 Oct 2023, 00:34

      @joao-marques The first thing would be to check if vibration didn’t somehow get turned off by going to Settings-General- Tones- Vibration.

      The other option is checking that Power Saving is off which also turns off vibration. That is under Settings-General-Power Saving

      If that isn’t the issue I’d do a soft reset by holding the upper button for about 12 seconds till it restarts. I’d bet one of those fixes the issue.

      Suunto 9 Peak Pro
      Suunto Vertical

      J 1 Reply Last reply 22 Aug 2024, 17:28 Reply Quote 1
      • B Offline
        Brad_Olwin Moderator @joao.marques
        last edited by 5 Oct 2023, 00:44

        @joao-marques How are Tones and Vibration set in your settings?

        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

        J 1 Reply Last reply 5 Oct 2023, 09:40 Reply Quote 0
        • J Offline
          joao.marques @Brad_Olwin
          last edited by 5 Oct 2023, 09:40

          @Brad_Olwin tones all off, vibration ON, alarms both…

          B 1 Reply Last reply 5 Oct 2023, 14:16 Reply Quote 0
          • B Offline
            Brad_Olwin Moderator @joao.marques
            last edited by 5 Oct 2023, 14:16

            @joao-marques And Power Saving is off?

            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

            1 Reply Last reply Reply Quote 0
            • S Offline
              surfboomerang
              last edited by 5 Oct 2023, 15:08

              and the watch has more than 10% of battery left?

              Suunto Vertical Titanium Solar
              OnePlus Nord 4

              1 Reply Last reply Reply Quote 0
              • J Offline
                jimmyG78 @deserthike20
                last edited by 22 Aug 2024, 17:28

                @deserthike20 worked for my suunto 9 G1 old watch but bought new a year ago. Tones and vibration were on, power saving off. The 12 sec soft reset did the trick for me.

                1 Reply Last reply Reply Quote 0
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