Black grid instead Map...

Egika

@Michele-Zago reason for the black screen areas, is a close mismatch in screen refresh rate of the watch and sensor read-out in the digital camera used.

MagoZichele

@Egika said in Black grid instead Map...:

@Michele-Zago "reason for the black screen areas, is a close mismatch in screen refresh rate of the watch"

…and so there’s only the temporary soft-reset way, like the Suunto Vertical?

Egika

@MagoZichele no, the question was about the diagonal black graphic effect that is not the missing tiles

MagoZichele

@Egika Oh ok, sorry. While what do you think about the black grille? Is this new for Suunto Race? Is it possible that no one had reported it yet?

trinitao

@MagoZichele Same problem here. Sometimes it’s more of a lag when zooming, especially at 200m and 500m zoom level. The grit appears and changes to a map tile after 1-6 seconds. But some tiles don’t change at all and stay as a black grit.
I downloaded the maps again, but that didn’t help. After a soft reset it may be good for today but comes back tomorrow.

stromdiddily

@freeheeler said in Black grid instead Map...:

@Michele-Zago
can you send logs and login incl time, timezone and date? (regarding black grit, next time it happens).

the black bar is coming from screen refresh rate as I understand. you don’t see it by the own eye, but capture it with the cam

Can we please get a refresher on how to send logs?

Mff73

@stromdiddily

In suuntoapp

stromdiddily

@Mff73

trinitao

@Mff73 Thanks. @freeheeler November 16, 21:00, GMT+01:00

Helge Sonntag

Hi!
This problem with black grids is showing up on my Suunto Race.
I have sent logs. Is it something else I can do?
/Helge

nseslija

@Helge-Sonntag No. Just soft reset the watch. Old problem…