Software release 2.30.26

wmichi

@jjpaz I am one of those people. And I submit bug reports, because I really like Suunto watches and the app. If I wouldn’t care I would use another brand. While Polar seems to be at the end (not an expert, it seems to me this way), Suunto will make a big comeback, I am sure. All of those recent developments are awesome. Just a little bit buggy

@far-blue That’s also what I was thinking, good summary. Of course it’s always the management/marketing/the money/market pressure. That’s no sarcasm, in my experience this is simply how the business works. No dev has an interest to ship buggy software. That’s something we should not forget: everyone is doing his/her best: devs, testers, support,…

far-blue

@jjpaz There has been a cross-industry shift over the last few years due to the implementation of automatic over-the-air updates in products. The benefit is new features on existing hardware and, often, new features arriving more frequently. The flip-side is that there’s also often more bugs. It all boils down to market competitiveness - it’s more commercially successful to release features with minor bugs if the cost of fixing those bugs is low. If you hold off on a feature release when your competitors have strong offerings then you miss out on sales. Before OTA updates, the cost of fixing bugs was much higher - initially because you needed to replace the hardware and then, more recently, the support helpdesk resource costs of explaining to users how to do a firmware update via their computer. This meant slower release cycles and more testing. You can see the exact same pattern across TVs, home security products, even xmas tree lights! I’m not saying it’s a good thing, just that it’s a thing And Garmin have had their fair share of dodgy updates over the last few years - hence why they have a beta community testing program.

BastMaSVSRS9PP

@Majkel-Paszeko yeah that makes sense. Thanks for explaining !

jjpaz

@far-blue Yes, I know the “new” industry process. In my company we are “fighting” every day with our own developments (and bugs) and the third-party partners software and bugs.
Also our customers demand us to correct the issues as soon as possible.
Some issues are solved as soon as possible, some bugs are acknowledged and delayed due to “script requirements” (or more commonly, priorities).
It’s not easy to find the balance…

What we do is allow downgrading to a stable software version (or previous one) in case of a serious failure. I think Garmin also allows that.

DrSilverthorn

@Maryn I would disagree. The problem with more features is more bugs. And Garmin is the feature king. I’ve got an Enduro - it was a great watch until Garmin pushed an update that broke the course guidance display. Five months later, and it’s still broken.

I think it’s important to pay attention that core features work. Of course everyone will disagree on what those are.

Dimitrios Kanellopoulos

Let me add that not all development is the same. You cannot compare web development to embedded development nor android etc.

So while everyone speaks with experience it doesn’t mean we have to argue all the time.

A button takes 2 seconds to style on html, 2 minutes on Android and perhaps 1 day on embedded.

Luís Pinto

@Dimitrios-Kanellopoulos well said!

duffman19

Am I the only one whose training numbers in the watch match SA? They have since day one of the update.

Maybe it’s a multiple watch issue? The Vertical is my first Suunto in a while, so there was no transition or swapping for me. Although I did import most of my activity history into SA and had to tweak some TSS numbers, but everything lines up for me now.

Antoine

@Dimitrios-Kanellopoulos i agree. This discussion should be uses to provide factual informations rather than personnal opinions to help suunto team to have usefull feedback and to correct/improve them in a next release…

Majkel Paszeko

@duffman19 Maybe it is a case. Since vertical is yor first Suunto watch, SA calculates CTL etc. basing on same short term metrics as your watch.
But as I mentioned in my earlier post SA metrics should be always source of truth for all linked watches to pull when they sync.

stromdiddily

@duffman19 said in Software release 2.30.26:

Am I the only one whose training numbers in the watch match SA? They have since day one of the update.

Maybe it’s a multiple watch issue? The Vertical is my first Suunto in a while, so there was no transition or swapping for me. Although I did import most of my activity history into SA and had to tweak some TSS numbers, but everything lines up for me now.

hahaha thank you for saying this! Mine also match

dzembronja

@Dimitrios-Kanellopoulos Good evening, I think the map without squares will be solved once and for all, but I would like the names of cities and objects on the map, I like the clock itself after 9 baro

dzembronja

@Dimitrios-Kanellopoulos I was just hoping to see a map without black squares in this update, it’s not a lack of clock right? So it’s a software problem right?

Stefan Kersting

Anybody else that has this bug: when zooming out I can zoom max to 1,8 km and not 2,0 km

stromdiddily

@Stefan-Kersting said in Software release 2.30.26:

Anybody else that has this bug: when zooming out I can zoom max to 1,8 km and not 2,0 km

It’s a mile for me…not sure in KMs

I have also noticed now that when you hold the middle button to switch the “action” menu for the map, it is defaulting to the left/right actions (second option) vs the zoom in/out actions (first option).

This is a bit annoying for me. Never do I use the buttons to move the map around.

MiniForklift

Just checked my map, seems much more logical! I like how you can use the up and down buttons to either move the map up/down or left/right, and now being able to use the buttons to zoom in and out but also still long press the top button to zoom out. A long press of the middle button allows you to toggle between three subsets which alters the functioning of the up and down buttons… clever

FWIW my zoom levels are:

25m
50m
100m
200m
500m
1km
2km

Iggge

Its a really good update! Love it so far. But found a bug that makes the heart rate not work during exercise. Shows 84 BPM for the first 10 min, and after that it start to work. Using Polar heart rate sensor( Worked perfect with Suunto 9 and Vertical before update)

MiniForklift

@pilleus said in Software release 2.30.26:

And last but not least, I notice an increasing rejection of justified criticism here in the forum, which I absolutely don’t like.

I do agree with you here, although it’s probably not just as black and white as you state. I feel like there’s a number of factors at play:

A considerable and fairly recent increase in criticism/complaints (which is often repeated and reposted across multiple threads). When you scroll through the recent and unread topics the majority of them now seem to be issues or problems
A handful of the same posters continually complaining about every little thing that they deem as not being perfect
Often the comments of criticism come over rather angrily… which is probably going to generate similar responses
Users don’t seem to be using the search function or simply just referring to the manual before they post

I probably think some of the negative responses have come from people that are starting to get tired of questions that have been answered across numerous threads numerous times, and even more so WHEN THE USER DOES NOT ASK POLITELY!

Let’s be thankful that Suunto hosts this forum for all of us and gives us a voice; I am all for justified criticism, I think it just needs to delivered in the respectful way that you would hope it to be answered

surfboomerang

@MiniForklift Amen

nseslija

@MiniForklift