Software release 2.30.26

[seanvk]

@Antoine Is there a work around for this that doesn’t involve a hard reset of the watch?

[Antoine]

@seanvk i don’t think… we have to wait for an software update.

[avanderlip]

I own a Suunto Vertical watch that is stuck on version 2.25.66 and I have been unable to update the firmware.

I have tried the following things in addition to the standard over the air procedure:

• Factory reset of the watch, multiple times
• Reinstalling the iOS app, multiple times
• Attempting to update the firmware from another iOS device

The iOS app displays the following message

“Software package downloaded. Please check your watch to continue updating”

In the watch Settings, Software update displays the following message “Watch is up to date”

It took me several days to get in touch with Suunto support via the chat application and they stated that they would file a technical ticket but I have not heard any confirmation.

Is there a way to force the update or do a hard reset of the watch or iOS app?

[isazi]

@avanderlip I’ll send you a PM and try to help.

[avanderlip]

@avanderlip With help from @isazi I was able to update my watch.

[Iggge]

Anyone know when a update to The maps in The app will come? I want The same map that Finland have, but for Sweden.

[Brad_Olwin]

@Iggge Map updates will be independent of firmware updates. They will be announced here, at least the last one was but once more frequent they may not be. You can tell if there is a map update when you put the watch on the charger is it will automatically download maps as long as there is a WiFi connection and you are charging.
Selecting “Offline Maps” under the Watch Menu will show which new maps are downloading.

[Mff73]

@Brad_Olwin
I am more thinking that @Iggge would like to have specific Finland map layout in Suuntoapp for other countries

[Brad_Olwin]

@Mff73 Clearly I did not read carefully enough!

[Iggge]

@Mff73 That is correct

[Dylan Fitzpatrick]

@avanderlip I am experiencing a similar issue. I posted about it here: https://forum.suunto.com/topic/10266/sofwtare-update-won-t-download-to-new-suunto-vertical?_=1707177699948

Would you be able to share how you were able to resolve this?

[Iga6101]

@avanderlip

I have exactly the same problems only difference is that my watch stuck on 2.25.64 version.
I tried all of above but without result.
I also tried with suuntolink on two Microsoft and one Apple laptops but they could find watch.
Any help pls.

[Mff73]

@Iga6101
ask to @isazi
https://forum.suunto.com/post/138457

[Iga6101]

@Mff73
Thnks

[Wilson75]

Sorry to open a new debate about sleep tracking. I noticed that my sleep tracking is wrong with my vertical.
Vertical uses new Suunto algorithm I hope to see improvement in the next release.

[Brad_Olwin]

@Wilson75 you should probably post in 2.30.38, this is not current firmware.

[Iggge]

Any information about next software update?

[Egika]

@Iggge in the making

[Iggge]

@Egika Any ideas what Suunto is working on?

[Łukasz Szmigiel]

@Iggge the usual. Fixing old bugs, introducing new ones, you know, the regular software dev things.