Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Black grid issue

    Scheduled Pinned Locked Moved Watches
    43 Posts 23 Posters 7.0k Views 23 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • pavel.samokhaP Offline
      pavel.samokha @cpinky
      last edited by

      @cpinky no need to create new topics if the existing one is active

      Opinions expressed are solely my own and do not express the views or opinions of my employer

      cpinkyC 1 Reply Last reply Reply Quote 0
      • cpinkyC Offline
        cpinky @pavel.samokha
        last edited by

        @pavel.samokha i understand, but that one has received no updates so I was hoping to get a response here. My dad’s $100 amazfit watch has better performing maps than my Race 2 and its incredibly frustrating because otherwise this watch is amazing.

        pavel.samokhaP 1 Reply Last reply Reply Quote 0
        • pavel.samokhaP Offline
          pavel.samokha @cpinky
          last edited by

          @cpinky I understand and sorry for your experience, but I already answered above on that, wait for the next update. Even if this issue for you specifically happens often for majority of users it doesn’t happen or rarely, so it was hard to reproduce.

          Creating new topic doesn’t help with solving issues, quite the contrary - many topics no one can read, hard to report and use as evidence. Should be one problem - one topic

          Opinions expressed are solely my own and do not express the views or opinions of my employer

          cpinkyC 1 Reply Last reply Reply Quote 3
          • cpinkyC Offline
            cpinky @pavel.samokha
            last edited by

            @pavel.samokha Thank you for the explanation… I didn’t see that update so apologies!

            1 Reply Last reply Reply Quote 0
            • S Offline
              Sascha Domres Bronze Member
              last edited by Sascha Domres

              Hi, was not at Suunto for a long time but now have a Vertical 2. Unfortunately, the map (black grid) problem still doesn’t seem to be solved? Unfortunately, there was a card error at the address this afternoon:

              Augustusstraße 29A
              55131 Mainz
              Germany

              49.999019°N 8.259030°E

              https://photos.app.goo.gl/MLvDx2mP31Spgj3F8
              [Link Text](Link Adresse)

              ecb5a1bf-c8ea-4e88-9c18-f5d496ea1a85-image.jpeg

              M 1 Reply Last reply Reply Quote 0
              • M Offline
                MikeC30 Bronze Member @Sascha Domres
                last edited by

                @Sascha-Domres

                A soft reset cleared the map cache and solved this issue for me a couple of weeks ago.

                Suunto Ambit3 peak
                Suunto 9
                Suunto Vertical 2
                Suunto Wing 2
                COROS HR monitor

                S 1 Reply Last reply Reply Quote 1
                • S Offline
                  Sascha Domres Bronze Member @MikeC30
                  last edited by

                  @MikeC30 thank you… Unfortunately, the problem has existed since Vertical 1. I was hoping that Suunto had solved this by now. Soft reset as an emergency solution I just did… Thank you

                  1 Reply Last reply Reply Quote 3
                  • W Offline
                    Wilson75
                    last edited by

                    Black grid issue is back on my vertical v1. strange because the watch did not receive any update this year…

                    Suunto Vertical Titanium
                    Suunto Wing
                    SA (bêta) on Pixel 9pro

                    S9B Titanium (sold)
                    SSU (sold)

                    1 Reply Last reply Reply Quote 0
                    • A Offline
                      adrienh
                      last edited by

                      Black grid at
                      lat: 48°48’10.0"N
                      long: 2°12’21.6"E

                      Black grid at
                      lat: 48°51’51.3"N
                      long: 2°18’10.3"E

                      1 Reply Last reply Reply Quote 0
                      • AudaxjoeA Offline
                        Audaxjoe
                        last edited by

                        Black grid issue in Tromsø, Norway, in various places in the town and also in the ferry so not a specific spot. Funny the icons like bins are still visible.1000015595.jpg

                        Suunto Vertical
                        Suunto 9 BARO
                        Garmin Fenix 3, 5
                        Suunto Vector

                        1 Reply Last reply Reply Quote 0

                        Hello! It looks like you're interested in this conversation, but you don't have an account yet.

                        Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

                        With your input, this post could be even better 💗

                        Register Login
                        • First post
                          Last post

                        Suunto Terms | Privacy Policy