Unable to disable wrist HR on sport mode
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@Frederic said in Unable to disable wrist HR on sport mode:
Let me know what is acceptable to talk about
don’t be disappointed, other people’s opinions/rants are as legitimate as your own and don’t stop reporting problems, better to persist than to let them go away, that is the purpose of this community
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@Frederic Yes its a bug, and yes did good in mentioning it, but as you can see, Suunto is already working on it, and usually delivers updates every 3 months or so, since this is definitely not a breaking bug, doesn’t even alter the advertised functionality, nor it impact you on a meaningful level, so patience would be appreciated since it won’t make it go faster.
Breaking bugs are corrected by hotfixes, so rest assured that if something meaningful doesn’t work, it will be corrected in a timely manner, and if not, or if the problem is ignored, let me be clear : I will be carrying torches and pitchforks all the way to Suunto HQ with you !
But something as trivial as “a blinking light that keeps blinking but is correctly ignored by the watch” is really not a hill to die on IMO.
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@Elipsus You could be a good politician. Politician is a man who can convince you “byu a second brige” even if the first one is on the paper yet. Politician is a men who can gives you a permission what you can think, what you can’t think and rant.
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@darekzzz I don’t like that much being called a politician, and I don’t see how I gave you the impression you should buy something else, I spoke about what I knew and how it seems to be done at Suunto, and my feeling on the matter.
don’t agree with my feelings ? fine ! me neither ! but please don’t go and insult me for that,I’m a QA engineer (so, my job is to show what is not working and why, that’s reallllly not a politician thing lol), thus I have a pretty good idea of what is happening in Suunto regarding their development schedule, this is why I’m being patient and defensive of this kind of bugs, and why I’m trying to make you understand it, its frustrating because its very hard to show/explain to outsiders how it is in software:
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it may look like its “just a 5 minute fix” but this little fix can have great impacts especially on Embedded systems like a smartwatch where everything is intricately connected, so trust me, its better to wait a little (the “trust me” comes from someone that has way too much experience in “the software has been shipped with huge regressions because it wasn’t properly tested before integration, and now things are literally on fire”).
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I’m bummed too about the great amount of bug that came with this release (my 9PP battery is kinda dogshit right now), but embeded software is hard AF, and the amount of new stuff that came with it is really cool, so for me its an overall win (as long as they fix the bugs in the future, but I trust it based on my previous experience), Suunto release schedule is rigid for better and for worse, so let’s see until the next release ?
I don’t “give you permission to think or not” (what a weird thing to say !) , I say that you are being needlessly impatient, and borderline aggressive.
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@Markus-Roehrmoser I solved doing a hard reset.
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This bug seems to be fixed with latest FW 2.33.12
https://forum.suunto.com/topic/10497/software-update-2-33-12-q1-2024
tested with two sportsmode of mine : the wrist HR switch just does its job.
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@Mff73 not yet working for me…
Did you recreate your custom sport mode? -
@surfboomerang
no, same modes as before, just updated the FW.maybe worth an additionnal soft reset, just in case ?
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@Mff73 Nevermind… I noticed the HR Belt under sensors was still enabled
It does work now. I would expect the belt hr icon should be flashing instead of just the heart icon, but aparently it’s the same icon for both -
@surfboomerang The icon is different - wrist based - plain heart. other HRM his the heart with a band through it. I need my glasses to see the difference.
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@larrybbaker It is, if the belt is actually paired. If it’s not, I see a flashing heart icon without a belt…
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@surfboomerang oh yes, for some reason that is the actual behavior
