Watching. Reset could help.

@Tomáš-Zahradník What you can do, if you have a mobile with you is to just sync even if the mobile connection is off. The app will store a local copy of the data and will try to upload it eventually. The watch should be able to store up to xh of data with HR etc but after that will rotate. Also keep in mind that a software update will do the same.

@Maryn I always carry a battery now in any of my trips. I was just hoping not to use it for a watch. Thx

Just as a note. Still there in 4.12.5 [image: 1572207637505-20191027_212141.png]

Well let us know how it goes.

I had the same problem, wrote several times to suunto support but no solution… After reading several treads on this forum I decided to try another HR monitor and bought Polar H10, since then I have no problem with heart rate… Suunto belt just don’t last long…couple of months and you need a new one…

@triumph114 go to share in suunto app then select to internet browser then internet browser will start and download the gpx file into the “downloads” folder

@Yiannis-Stamos I don’t know. I would assume they are deleted at some point because you can’t store everything all the time.

@darxmurf ok, then most likely this bug is related to the pause. I have had the same some months ago with the map.display in the app. Let’s hope it gets fixed soon!

@dimitrios-kanellopoulos sorry, I missed that few letters describing his watch

@amasidlover you can sync offline, i.e. the data is transferred from your watch to the app without you needing Internet connection, thus allowing you to free space on the watch. Most of the processing is then done online by the “Suunto Cloud”, including converting the raw data into a FIT file. This is how I understand the process so far, of course people from Suunto can help solve doubts better.

Ok, so I fixed the problem by deleting the imported routes from my iPhone. This seems to be a bug and needs to be fixed, because web interface is no longer a thing and if you don’t happen to have a iPhone you are totally locked out of your route page. Furthermore I do want to be able to have more routes which this issue doesn’t allow me to have. Edit: The route page crashes, beyond repair when importing large gpx files.

@dimitrios-kanellopoulos I forgot to check it with the previous version, sorry. With this last 4.42.2 it works perfect with the S7 connected or not. Thanks!

@andrei-astrakharchik try the link (you can find it here at the FAQ) once in a day. There will be a spot opening up eventually

@isazi said in S5 - Activity synced without heart (rate): fit file the issue is exactly that th perfect explaination and now all good

@Ketoohs try to do an uninstall and reinstall with good wifi / 4G etc. Maybe its fetching data and gets stuck

@Sempre-Avanti Why not? At least for me I am always happy to hear some out of the box opinions

I mentioned this issue here app version 5.4: @Wilson75 said in 5.4.X: @Squirrel strange. I hope It will be fixed. FYI I have a similar issue with POIs I can’t delete them from SuuntoApp. I have a similar issue with POI since April 2023… reported here https://forum.suunto.com/topic/8050/pois-don-t-stay-deleted/18?_=1759147452627

Further detail: using a different wrist computer (but the same phone/app/Android version), notifications that I know are encrypted (Proton Mail) are not forwarded to the device, same as the Suunto.

@Dimitrios-Kanellopoulos Incidentally, it happened to a friend today after upgrading firmware to the latest (SSS). Could not pair with MC. Only thing that worked was the airplane mode. One more trick on our toolset.