Subcategories

  • All resolved bugs and issues

    192 Topics
    5k Posts
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  • Suunto App pairs but does not remember Ambit3

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    C
    @sartoric Found the problem for you or future folks. Maybe software bug or not clear. The Connectivity on the phone has Sync not set to Auto. Sync needs to be set to Auto to avoid the weird above bug. I set the MobileApp to Auto Sync, was able to have the app remember the pairing. After that I’m able to switch the MobileApp to not auto sync, and we’re good.
  • Issue with uploading long activity

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    Pavel KrokovnyP
    @dimitrios-kanellopoulos Already tried: reboot the phone, reboot the watch, connect to various wifi networks, use VPN, add photos, change name of activity. It did not help, this activity remains unsynchronized. I can not add comment to this activity, application says “no internet connection”. No issues with adding comments to other activities. New activities are successfully uploading to Suunto / Sports Tracker / Strava.
  • Metric units now showing nautical

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    EgikaE
    @shmish This was changed recently. Because the watch is recording water sports in nautical miles, SA is now showing the same units. Before this change the watch was in nm and SA in km.
  • Data transfer???

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    KetoohsK
    @sartoric No rutes, no picture uploads, … Just running, treadmill and weight training excercises.
  • Elevation graph below 0

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    freeheelerF
    @Iceman1 will report and check if it’s known
  • Treadmill - edited distance doesn't dicplay in the app

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    M
    @pilleus I’m fine with certain level of inaccuracy, that’s perfectly understandable, especially that I will adjust the distance at the and anyway. I switched to Vertical from 5-years old Huawei watch GT 2. For the last month, I was wearing both Vertical and GT 2 for every indoor/outdoor activity, just to compare, out of curiosity. I knew my old watch measures treadmill distance within 10% gap to the original one, an I was really surprised seeing Vertical floating between 30% - 10% gap (got slightly better after GPS calibration). Anyway, even 30% I can live with, if after adjustment all information get updated in the app @isazi Thanks for the info, I’ll wait for the new beta release then
  • 0 Votes
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    111 Views
    DrSilverthornD
    @Brad_Olwin I should add that this used to work fine… but sometime in the last couple of months it stopped working.
  • Activity Custom "Tags" - Filtering in "Training Zone" / "Summary"

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    Mff73M
    @SvenSchroeter no problem, sometimes it is not easy.
  • Deleting routes

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    AudaxjoeA
    @kriskus owe I see what you mean, and must admit it is annoying having done a similar job not long ago… I don’t know if a ‘batch’ delete function. If anyone else does I’d be keen to know also!
  • How to trigger sync with Komoot?

    komoot routes race
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    EgikaE
    Working for me within seconds. Only trouble is if you edit a route in Komoot without renaming it. Better start a new route in Komoot in this case.
  • Notifications on Android 15

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    Dimitrios KanellopoulosD
    @enneo maybe due to A15 upgrade
  • NGP is deleted in Running Activity

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    Dimitrios KanellopoulosD
    Bug, fixed on next version
  • 1 Votes
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    32 Views
    Dimitrios KanellopoulosD
    Hi this is now a known issue
  • Workout feeling: backend sync and edit

    issue known issue
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    60 Views
    Dimitrios KanellopoulosD
    Hi this is now a known issue but will take time to be implemented (not a prio for now)
  • Workouts duplicate !

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    Dimitrios KanellopoulosD
    Sorry to hear this
  • Instant heart rate always showing 60 bpm on the Suunto 9 watch

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    Xande MacedoX
    Yes. Haha! Totally forgot I post it before.
  • Not receiving notifications from what's up application.

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    K
    Thanks a lot.
  • Suunto App intercepts navigation turn instructions

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    M
    Yes, I’ve tried to force-close, but it immediately restarted. I don’t think it’s a sharing issue. It also happens on the bicycle when the car radio is not present and thus not conected. Edit: In that use case, I’d expect the instructions to come out of the phone speakers of course
  • Sleep data not synchronised to new device

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    Dimitrios KanellopoulosD
    To be fixed soon
  • movescount looses sync

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    sartoricS
    What do you mean for lost sync ? Anyway this forum is for Suunto App discussion, not Movescount App https://play.google.com/store/apps/details?id=com.stt.android.suunto

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