Subcategories

  • All resolved bugs and issues

    192 Topics
    5k Posts
    No new posts.
  • Remove watch from from list of already paired without connecting again

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    174 Views
    AudaxjoeA
    @orzechszek worked for me also. Thank you.
  • Activity tab remains empty

    Moved
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    265 Views
    Wojciech PlonaW
    Yesterday I tried to connect watch to the iPad and, to my surprise, all the data was loaded and displayed correctly. So then I repeated the whole process of unpairing, deleting app cache on my android phone, also deleted bluetooth cache. Turned connection discovery off and on, paired and voila, all data is displayed correctly on my android app. I don’t know which step helped but I’m glad it worked, maybe someone will find this post useful.
  • user profile map - workout colour

    map workout colour settings
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    161 Views
    F
    Can you change the map instead?
  • Android - Bad plotting of Pace time graph

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    Inge NallssonI
    Darn… I brought this up yesterday in an open topic (I’m seldom logged in and therefore can’t read things in this forum section). From my experience, having used a Race S since December 2024 and never gotten a finely plotted pace graph, the length of the session does not matter, it is the span between fastest and slowest pace that trigger different renderings. As a ‘bug fix’ (I wrote today) I will walk the last 10 seconds of every run henceforth: “Zonesense difficult to understand” https://forum.suunto.com/post/165127 Otherwise we get things like the plot below, where I upped the pace with 5 seconds every kilometres the first 5 km, and then fell back to the opening pace for the last 5 km. But there’s not a chance to see the pace changes with this coarse platting: [image: 1743693563927-1000006892.jpg] Contrast this with today’s experiment where I began with walking pace the first 30 seconds (same screenshot as in the linked posting): [image: 1743693693225-1000006891.jpg]
  • APP Data syncronization

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    enriqueescomsE
    @Dimitrios-Kanellopoulos Oops, well, I have reinstalled the app on the iPad and not only has it not worked but it has gotten worse
  • ZoneSense: unable to see in-app [Suunto Run]

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    ?
    @isazi It would be the icing on the cake to have an entry-level watch with this feature, and I guess it will also depend on the sales performance of this model. Time will tell PS If you or other field testers have any persuasion toward Suunto, please feel free to ask…
  • Sharing Video of Workout Not possible with Xiaomi Redmi

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    K
    @Gunnar I cannot Play the Video in Sharing Mode.
  • Heart Rate from imported FIT files are ignored

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    D
    @Mff73 Right now I’m more focused on the HR values. If I add 3h of more workout containing HR data I would expect other values (h:mm’ss) in screenshot 4 but I get the same values like in screenshot 3 (taken prior to importing an additional workout).
  • Gefahrene Touren(Routen) werden in der Karte nicht angezeigt

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    E
    @Egika und @Shrek3k Vielen Dank für den Tip und Hinweis. Ja so funktioniert es wieder. LG Enrico1705
  • spelling error: Pace in PT version

    Moved issue translation known issue
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    Dimitrios KanellopoulosD
    Hi this is now a known issue
  • SA syncs stops when interacting with the watch

    bug
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    aldnetA
    Yes I agree
  • Suunto 9, SA and Speed spikes

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    ?
    @Dušan-Ković I think it is a feature/bug. Better send an email to support-en@suunto.com to make your voice heard. I am not sure if it is being worked on.
  • Danish translations watch / SA

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    Dimitrios KanellopoulosD
    @Nhumbug said in Danish translations watch / SA: opstigning Great! Thanks I ll move this forward!
  • 0 Votes
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    174 Views
    sartoricS
    Good
  • Notifications possible bug

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    sartoricS
    @cmiller6070 I suppose everything is enabled in android, settings / notification, isn’t it ? Unfortunately I don’t have android 8 so maybe it’s something related to that version.
  • Lost connection

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    nassoscN
    I have the same issue on iOS. after every workout in order to sync with the app I have to quit the application in order to sync. No need to the whole process of pairing.
  • Weekly view

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    Dimitrios KanellopoulosD
    ah ok. Yes we are working on this perhaps on the watch as first target
  • Notifications and vibrations on the Suunto 9

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    Dimitrios KanellopoulosD
    Let me report this
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    141 Views
    jthomiJ
    @Andreas-PÖLZL But apps installed could crash both apps, and cause bad syncs, and also can cause a bricked watch. That was often discussed here. I am on iOS but Android is the same I thing. You can use both apps and the watch. But always be sure that only ONE app is running, even in the back. I use MC to sync my watch to Movescount and Strava, then close the app, wait a couple of minutes to be sure no process is running in the background. Then start the SuuntoApp and sync again. And close the app when sync is finished. Works for months now. Sometimes I forget the close MC or SA in the back while opening the app, and then it just doesn’t work, and sometimes it forces the watch to start new.
  • Not display only whatsapp notification

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    sartoricS
    @Giulio-Cannas What about these ? https://forum.suunto.com/topic/41/notifications-on-android https://forum.suunto.com/topic/1678/notifications-in-android There are tests that can be done (unpair, battery saving etc. ) have you already tried it ? It could be an problem related to Android 8

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