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  • All resolved bugs and issues

    192 Topics
    5k Posts
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  • TSB Missing for Historicals

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    stromdiddilyS
    @herlas said in TSB Missing for Historicals: @stromdiddily https://forum.suunto.com/post/82228 TSS dashboard only goes back to Jan 21st 2021 by design, check link Even more of a reason for it not to list “8 years prior” as an option
  • Sleep time synced incorrectly from watch to app

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    Daniel SchusterD
    @enneo thank you that’s what I’ve done so far - it works and I can live with it It’s just a shame that once the wrong sleep duration has been synchronized, the app no longer synchronizes the duration that was updated too late. I hope this will be taken into account in the next update
  • Cannot create route when I use cellular data

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    xizzhuX
    @Kai-Liu There is no restrictions on how you connect to the Internet from Suunto App, and it should behave exactly the same on WiFi and Cellular. I suspect your cellular provider blocked the endpoint we use to fetch the routing information?
  • Remove watch from from list of already paired without connecting again

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    AudaxjoeA
    @orzechszek worked for me also. Thank you.
  • Activity tab remains empty

    Moved
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    Wojciech PlonaW
    Yesterday I tried to connect watch to the iPad and, to my surprise, all the data was loaded and displayed correctly. So then I repeated the whole process of unpairing, deleting app cache on my android phone, also deleted bluetooth cache. Turned connection discovery off and on, paired and voila, all data is displayed correctly on my android app. I don’t know which step helped but I’m glad it worked, maybe someone will find this post useful.
  • Android 12 crash opening Suunto

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    G
    Same problem here with Moto G71 and Android 12. Suunto App version 5.0.2, it makes the phone unusable and only fixable by uninstalling Suunto’s app.
  • user profile map - workout colour

    map workout colour settings
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    F
    Can you change the map instead?
  • Android - Bad plotting of Pace time graph

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    Inge NallssonI
    Darn… I brought this up yesterday in an open topic (I’m seldom logged in and therefore can’t read things in this forum section). From my experience, having used a Race S since December 2024 and never gotten a finely plotted pace graph, the length of the session does not matter, it is the span between fastest and slowest pace that trigger different renderings. As a ‘bug fix’ (I wrote today) I will walk the last 10 seconds of every run henceforth: “Zonesense difficult to understand” https://forum.suunto.com/post/165127 Otherwise we get things like the plot below, where I upped the pace with 5 seconds every kilometres the first 5 km, and then fell back to the opening pace for the last 5 km. But there’s not a chance to see the pace changes with this coarse platting: [image: 1743693563927-1000006892.jpg] Contrast this with today’s experiment where I began with walking pace the first 30 seconds (same screenshot as in the linked posting): [image: 1743693693225-1000006891.jpg]
  • APP Data syncronization

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    enriqueescomsE
    @Dimitrios-Kanellopoulos Oops, well, I have reinstalled the app on the iPad and not only has it not worked but it has gotten worse
  • ZoneSense: unable to see in-app [Suunto Run]

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    6iovanni6
    @isazi It would be the icing on the cake to have an entry-level watch with this feature, and I guess it will also depend on the sales performance of this model. Time will tell PS If you or other field testers have any persuasion toward Suunto, please feel free to ask…
  • spelling error: Pace in PT version

    Moved issue translation known issue
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    Dimitrios KanellopoulosD
    Hi this is now a known issue
  • SA syncs stops when interacting with the watch

    bug
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    aldnetA
    Yes I agree
  • Suunto 9, SA and Speed spikes

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    ?
    @Dušan-Ković I think it is a feature/bug. Better send an email to support-en@suunto.com to make your voice heard. I am not sure if it is being worked on.
  • Danish translations watch / SA

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    Dimitrios KanellopoulosD
    @Nhumbug said in Danish translations watch / SA: opstigning Great! Thanks I ll move this forward!
  • 0 Votes
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    sartoricS
    Good
  • Notifications possible bug

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    sartoricS
    @cmiller6070 I suppose everything is enabled in android, settings / notification, isn’t it ? Unfortunately I don’t have android 8 so maybe it’s something related to that version.
  • Lost connection

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    nassoscN
    I have the same issue on iOS. after every workout in order to sync with the app I have to quit the application in order to sync. No need to the whole process of pairing.
  • Weekly view

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    Dimitrios KanellopoulosD
    ah ok. Yes we are working on this perhaps on the watch as first target
  • Notifications and vibrations on the Suunto 9

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    Dimitrios KanellopoulosD
    Let me report this
  • 0 Votes
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    jthomiJ
    @Andreas-PÖLZL But apps installed could crash both apps, and cause bad syncs, and also can cause a bricked watch. That was often discussed here. I am on iOS but Android is the same I thing. You can use both apps and the watch. But always be sure that only ONE app is running, even in the back. I use MC to sync my watch to Movescount and Strava, then close the app, wait a couple of minutes to be sure no process is running in the background. Then start the SuuntoApp and sync again. And close the app when sync is finished. Works for months now. Sometimes I forget the close MC or SA in the back while opening the app, and then it just doesn’t work, and sometimes it forces the watch to start new.

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