Subcategories

  • All resolved bugs and issues

    119 Topics
    1k Posts
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  • Suunto 9 open water swim - jagger lines

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    Simon and SandyS
    @Dimitrios-Kanellopoulos thank you, good suggestion! also does it make a difference if I calibrate the watch? I haven’t done it yet …
  • Phone Notifications in Greek on iOS are showing ONLY while synching

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    thanasisT
    @giorgos-papacharalampous : writing in English for others to read : obviously as you can see from the photos , the watch supports them but it is some sort of a software / firmware issue not allowing it to show them at all times - they only show during syncing the gps data. I have my ambit 3 peak for over 4 years now and it is honestly a rather disappointing thing .
  • Re-set Password Function Not Working

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    Mff73M
    @PC_et Your update means your Password has been recovered ? This issue seems solved on your side, right ?
  • Long activity sync problem

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    B
    @Jonathan-Newby 4G don’t help me. 8h move took 4 days to transfer
  • Strava Double Posts

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    pilleusP
    I’m on Android, may be a different situation. But I track with Ambit 3 (sync to Movescount) and Suunto 9/Spartan Ultra (sync to Suunto App). Suunto App syncs to Strava automatically, Movescount to Strava via SyncMyTracks. Suunto App is faster and in the sync log of SyncMyTracks I always receive the message in the attached screenshot and never a double activity. [image: 1562736823604-screenshot_20190710_072635_com.syncmytracks-2.jpg]
  • Custom sport modes have disappeared.

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    Dimitrios KanellopoulosD
    @sartoric 24/7 data are watch agnostic.
  • Puls belt not working with health app

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    Mff73M
    @Kenneth-Gonzaga-Vandbæk I is just to eventually pair belt with Suuntoapp. I don’t know anything about health…
  • Can’t connect my app with facebook

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    ink357I
    Ok. If I change the mail of my suunto account ? Do you i’ll be able to find my friends connecting the app with facebook ?
  • Suunto App not syncing Ambit 3 activities

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    sartoricS
    Closing to avoid duplicates
  • Battery drain

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    surfboomerangS
    Same for me. Even after the 4.17.1 release. I only have notifications enabled. [image: 1580935602001-screenshot_20200205_214237.jpg] [image: 1580935601990-screenshot_20200205_213939_com.huawei.systemmanager.jpg]
  • Movescount & NSA synching - Ambit 3 peak

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    freeheelerF
    @isazi my wife experienced very long time to sync to android recently, too…
  • IOS or Android issue sleep metrics

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    omunozO
    @Mff73 Yes you understand correctly. Thanks
  • 0 Votes
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    lexterm77L
    I lost waypoints on a route, but I think it is discussed elsewhere that it was broken on ios.
  • SuuntoApp improvement - screens and maps

    Moved
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    J
    @inkognito It was really great idea - thanks a lot. It’s cleared. thx again.
  • iPad version and sync + unexpected closes

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    M
    So, apparently none of the 24/7 data is fetched in the app after the initial sync. Activities are displayed in the feed and diary, but the dots on the calendar are not updated. I definitely understand this might be because no watch is synced to this iPad, but I don’t think the behaviour is correct, as I would really like to be able to check my data and/or plan on the iPad while maintaining the phone as the primary device, thus the one the watch is connected to. I wonder how it works for those of you with more than one watch, do you have different data in each app one of the watches is connected to ? Aren’t steps/sleep… aggregated between devices ?
  • Slow saving of new routes

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    Brad_OlwinB
    @tuxella Good catch, I do not have this on as there are so many it obscures the routes.
  • Map not showing in app after run on iOs 16.0

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    Mff73M
    @Aquamac said in Map not showing in app after run on iOs 16.0: @Mff73 I want to stick with Suunto as it feeds in to other apps. I already have a lot of data in there. Thanks sorry, i should have explained little more SuuntoApp and sports-tracker.com are “”““globally””“”" sharing the same database for activities. If you login into this website with your suuntoapp credentials (the exact same, no new account needed), you will be able to view the “sports-tracker version” of what is in your sunnto activities “data”. This site is not expected to be Suunto website, but as the data are shared, thus some of them displayed, it could be sometime a good way to identify some strange behaviours. For example, something the suuntoapp is not displaying, could be displayed in the web version of sports-tracker, which could tend to prove that database is “OK”, but system which renders it has some discrepencies. for your case, IF web is displaying the map, it could give some clue of potential issue. But there is high chance that map will be missing too, but who knows during investigation
  • Routeplanner - Missing elevation data

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    sartoricS
    I guess there is a problem with the trails layer on that section of the map (komoot is not using mapbox anymore, but maplibre). The app is not able to follow the path even if it visible (drawn) but there are no problem doing the same just a bit to the south (around Fiegls Gasthaus) I tried both Android and IOs It looks a bit strange on openstreetmap.org too but I didn’t dig deeper
  • Maps not loading iPadOS

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    EfejotaE
    @sartoric I know. But it has been working as a charm for long time, it seems indestructible
  • 0 Votes
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    sky-runnerS
    @Brad_Olwin I guess it was the Service of Terms Notice that it failed to display. After a number of attempts it finally succeeded that. I guess forcing quit the app has helped. Thank you!

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