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  • All resolved bugs and issues

    119 Topics
    1k Posts
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  • Route creation Issues

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    Mff73M
    @Brad_Olwin said in Route creation Issues: It could be helpful to have multiple views for routes, ie Satellite, heatmap etc. I will pass this along. In Android version, one can change map type in édit mode after création. One more misalignment between thé 2 OS. Android have some feature and iOS have other. No critic here, just difficult to understand for some features.
  • App crashes when selecting an activity

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    suzzloS
    @Terppi eh guy, you search for it, do not punish yourself
  • The strangest thing with activities happened...

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    D
    @Brad_Olwin Absolutely possible, and what I suspected as well. But that doesn’t explain the outcome.
  • Alpine skiing data

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    Brad_OlwinB
    @Lozen Mine is showing the same as yours for the zeros, so that is not fixed yet. I did not have HR running so I cannot comment on that. Will check this coming weekend.
  • Step count in activites wrong

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    Brad_OlwinB
    @fhegnor I typically don’t pay much attention to steps but will try to keep an eye on this…seems highly unusual based on what my S9 reports. I know a different watch…but that is way off.
  • iOS 1.7.1 (6948) daily data bug

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    M
    I think it was for the first day of the week. For me it’s the day two of my week. And it look good. [image: 1553022743253-45f62c5a-48fe-4db6-af8a-29506f500dea.png] [image: 1553022743248-f27cafd2-22bf-442d-80a9-adf36372a215.png]
  • Suunto 9 swimming pool laps - pace and time?

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    fejkerF
    @jean-william-cousin yes, minor detail … it needs GPS to function.
  • One run fails to sync to strava

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    D
    @Dimitrios-Kanellopoulos Apologies, I tried deleting it again. Here is the new one, but unfortunately still hasn’t got to strava https://app.suunto.com/move/richarddutton/5cbdbcf50f3e493db769cadb
  • VO2max S5 missing in SA after reinstall

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    Dimitrios KanellopoulosD
    @Armin-S Does it show per watch? I mean the charts are there and are created from the data dont worry about that. I am trying to understand as well.
  • Treadmill sport profile

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    andrejfitA
    @silentvoyager really, this is truth. So weird option. I think this is connected with Suunto app possibilities becasue in MC you have options per sport profile but in Suunto app dont have such possibility. So they (Suunto) did it as general option for every sport mode. Its the same for theme selection also (one change affect every sport profile). 🤨
  • Suunto app freezing on mobile screen

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    Dimitrios KanellopoulosD
    TRy to use the latest version on Android 4.10
  • GPX imported in Suunto App but without elevation data !

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    P
    @Jose-Luis Hello The problem was the conversion. Thanks for the URL to convert the KML file Sorry for the disturb Have a nice day
  • Can't delete old moves in my watch

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    EgikaE
    @TELE-HO yeah, if you delete it in MC or/and S, then it is not synced back of course. Sorry…
  • Crosstrainer and "wrong" distance

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    B
    One solution could be to calibrate the distance by rotation, according to the frequency of “pedaling” (RPM) which is correctly calculated on my Suunto 5… a bit like the “old” bike counters …
  • Paused time counted as session time in the app

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    Dimitrios KanellopoulosD
    If you are talking about pauses in the charts yes this is by design. Data are recorded during pauses but not accounted for calculations. Pauses in the next updates will be indicated at the UI
  • Delete notifications on the watch

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    D
    You with the Suunto S series watches, did the latest FW upgrade solve this issue?
  • IOS Catalina

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    Antti JA
    OK found this. That command is enough for console apps, but according to the post, more is needed to run GUI apps. Not trying myself though.
  • Sync issues from Spartan to Suunti app

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    S
    @Brad_Olwin Do you mean logbook in the watch? all excercises looks the same in the watch logbook
  • App does not show entire run

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    cosme.costaC
    @Willie-Lam said in App does not show entire run: @Willie-Lam I checked the AGPS file - assume this means Assisted GPS - it says N/A. I did a soft reset and re-synced with the app twice. It is still showing N/A. Any suggestions? Yes it is Assisted GPS and probably here is your problem. and if its is N/A means that is not available so you will have problems having the GPS fix at the beginning of the activities and also with the track. I understand that before you start running you wait until you have the GPS fix, the arrow stops blinking, changes color and the watch vibrates (at least in the S9 and SSU), if you do not do that and start running you won’t get gps signal so no track until the watch is able to get the signal. The distance is correct because watch’s accelerometer + Suunto algorithms do the job. Regarding the AGPS N/A you should try to sync some more times, if not you can also use the cable to update the AGPS. If you are in SA, in the watch view you can see if the app says that optimizes GPS. If this still doesn’t help then maybe @Dimitrios-Kanellopoulos can look deeper into it.
  • Cannot connect with Service iOS

    Moved
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    Dimitrios KanellopoulosD
    Hi this was broken with the last iOS update. We pushed a new one today that should be available soon

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