Subcategories

  • All resolved bugs and issues

    119 Topics
    1k Posts
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  • iOS13.11 Suunto Traverse - Notifications, lack thereof

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    Adam McGuireA
    Can you read sms content from your phones lock screen? I guess I’ll have to test if that “fixes” it and report back… I have the simple traverse, not the alpha.
  • text messages do not appear on watch

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    cosme.costaC
    @Cory-Woytasik https://forum.suunto.com/topic/3281/ios13-11-suunto-traverse-notifications-lack-thereof https://forum.suunto.com/topic/3244/no-imessage-notifications-since-upgrading-to-ios-13 https://forum.suunto.com/topic/3253/no-notifications-ater-ios13-update-spartanultra
  • cannot access SA after updating IOS to 13.2.3 version

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    SlaShS
    Works just fine on 13.2.3 have you tried to reinstall the app?
  • Suunto app tries to sync 100 activities at the same time

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    Annika EurolaA
    @Dimitrios-Kanellopoulos yes maybe I will try restoring the factory settings. Thank you.
  • DownHill Skiing - Data management

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    Dimitrios KanellopoulosD
    @Lozen Services meaning QS, other apps etc. So yes the sync is missing some data afaik
  • Odd weekdays on sleep tracking

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    Dimitrios KanellopoulosD
    @kapaxxx Can I see the charts? TOP bars. I find it a bit difficult to understand the problem here (not that I am implying there ins’t one)
  • Best way to to move on to release app vs. beta

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    M
    OK, I’ll wait a while, current beta version still has 59 days before it expires.
  • iOS Mapbox not showing

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    Brad_OlwinB
    @Neal-Markham No, over a year with no issues.
  • Remove connection to Relive

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    Kenji ClaessonK
    @Runner-Sport974 Did not work. I wasn’t able to see the settings since I removed the Relive account. But just now I tested to create a new account and add the connection to Suunto again. Was able to connect. But when I disconnect it disappeared from the Relive app but not Suunto app. So the old one seems to still be there.
  • Suunto App iOS speed graph

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    EgikaE
    @Peter-Stroi wow, you are right! Windsurfing only has heart rate as graph data. The reason is obvious: windsurfers are too slow to show off their speed
  • Mismatch between Suunto App Sleep Data and Watch Sleep Data

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    Dimitrios KanellopoulosD
    I would start with making sure time sync is on and both have the same timezone. Also an app uninstall and reinstall could help
  • Distance doesn't match. Suunto App/mapbox

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    Brad_OlwinB
    @niggy123 I am not seeing these issues with an S9P. How is the watch set up? Galileo could be causing issues if you use that.
  • Search in Routes

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    Brad_OlwinB
    @kamarasm You can vote! https://forum.suunto.com/topic/761/routes-organization?_=1612876900743
  • IOS SA alpine skiing info

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    N
    @brad_olwin yes, everything from the list is on the watch, but nothing on iOS SA version, that is the problem. Like bike riding, speed and total distance. As I wrote Android have some info, and MC had everything.
  • Editing existing route on iOS

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    Brad_OlwinB
    @soojong-moon I am closing this post to avoid duplicates. Please search prior to posting and please vote on the original post. https://forum.suunto.com/topic/2891/removing-edit-part-of-a-route?_=1614701062963
  • Can not load spord modes after watch update to 2.14.12

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    isaziI
    @olli2709 only after a hard reset because it’s not just a firmware update, it is also a clean of all settings.
  • Step count / Calories don’t reset to 0 in 2.4.0 (8992)

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    ChrisAC
    @isazi yes of course you’re right - it should not happen but as you say it’s not very serious. I was happy that the app did its job after 24 hours again
  • Sleep tracking/ App bug

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    Brad_OlwinB
    @atlen How do you have the time zones set up in the phone and watch. Strangely enough I wonder if this is a phone integration issue? Are the sleep times correct on the watch?
  • Sport mode customization refresh never ending

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    Pierre LP
    @brad_olwin Ok thanks I suppose I will also lose my navigation track. So I will try to save everything before doing anything. Thanks. Kind regards, Pierre
  • New Map Drawing Not Working

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    A
    Thanks for the help!!! I´ve already tried what @Umer-Javed suggested and it still does not work. I´m currently using v 2.14.0 which I assume is not a beta version. Will try to install/uninstall and go from there…

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