Subcategories

  • All resolved bugs and issues

    119 Topics
    1k Posts
    No new posts.
  • Odd weekdays on sleep tracking

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    Dimitrios KanellopoulosD
    @kapaxxx Can I see the charts? TOP bars. I find it a bit difficult to understand the problem here (not that I am implying there ins’t one)
  • Best way to to move on to release app vs. beta

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    M
    OK, I’ll wait a while, current beta version still has 59 days before it expires.
  • iOS Mapbox not showing

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    Brad_OlwinB
    @Neal-Markham No, over a year with no issues.
  • Remove connection to Relive

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    Kenji ClaessonK
    @Runner-Sport974 Did not work. I wasn’t able to see the settings since I removed the Relive account. But just now I tested to create a new account and add the connection to Suunto again. Was able to connect. But when I disconnect it disappeared from the Relive app but not Suunto app. So the old one seems to still be there.
  • Suunto App iOS speed graph

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    EgikaE
    @Peter-Stroi wow, you are right! Windsurfing only has heart rate as graph data. The reason is obvious: windsurfers are too slow to show off their speed
  • Mismatch between Suunto App Sleep Data and Watch Sleep Data

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    Dimitrios KanellopoulosD
    I would start with making sure time sync is on and both have the same timezone. Also an app uninstall and reinstall could help
  • Distance doesn't match. Suunto App/mapbox

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    Brad_OlwinB
    @niggy123 I am not seeing these issues with an S9P. How is the watch set up? Galileo could be causing issues if you use that.
  • Search in Routes

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    Brad_OlwinB
    @kamarasm You can vote! https://forum.suunto.com/topic/761/routes-organization?_=1612876900743
  • IOS SA alpine skiing info

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    N
    @brad_olwin yes, everything from the list is on the watch, but nothing on iOS SA version, that is the problem. Like bike riding, speed and total distance. As I wrote Android have some info, and MC had everything.
  • Editing existing route on iOS

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    Brad_OlwinB
    @soojong-moon I am closing this post to avoid duplicates. Please search prior to posting and please vote on the original post. https://forum.suunto.com/topic/2891/removing-edit-part-of-a-route?_=1614701062963
  • Can not load spord modes after watch update to 2.14.12

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    isaziI
    @olli2709 only after a hard reset because it’s not just a firmware update, it is also a clean of all settings.
  • Step count / Calories don’t reset to 0 in 2.4.0 (8992)

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    ChrisAC
    @isazi yes of course you’re right - it should not happen but as you say it’s not very serious. I was happy that the app did its job after 24 hours again
  • Sleep tracking/ App bug

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    Brad_OlwinB
    @atlen How do you have the time zones set up in the phone and watch. Strangely enough I wonder if this is a phone integration issue? Are the sleep times correct on the watch?
  • Sport mode customization refresh never ending

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    Pierre LP
    @brad_olwin Ok thanks I suppose I will also lose my navigation track. So I will try to save everything before doing anything. Thanks. Kind regards, Pierre
  • New Map Drawing Not Working

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    A
    Thanks for the help!!! I´ve already tried what @Umer-Javed suggested and it still does not work. I´m currently using v 2.14.0 which I assume is not a beta version. Will try to install/uninstall and go from there…
  • Some activities synced offline are not visible to others

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    Brad_OlwinB
    @Dimitrios-Kanellopoulos said in Some activities synced offline are not visible to others: @inkognito said in Some activities synced offline are not visible to others: Ok, now I see the problem. There is something going on with privacy settings for activities that sync offline and spend longer time in phone without sync with server. Even though her default activity visibility settings are set to “Followers”, these activities were somehow set to “Private”. But she did not do that manually. There must be some bug with privacy settings and it might be related to iOS version of SA only. I created a bug Thanks @Dimitrios-Kanellopoulos, I would have done the same.
  • Black maps and strange objects on maps

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    sartoricS
    Well, maps are generated via mapbox afaik, so if something isn’t working on their side(maybe high server load) you can end with black maps or graphic artifacts. It could be also some rendering issue on SA (black map)
  • Issue with iOS17

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    A
    Well, maybe it was not an issue on the iOS side after all After restarting the watch, I was able to pair it. Now syncing seems to work again as well. Rebooting still being the best way to fix things I suppose
  • Suunto race stuck in loop

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    M
    @Brad_Olwin I’m happy it all worked out in the end as well, beautiful watch compared to the garmin fenix 6 pro I owned before this one.
  • 3D animation - merging av several GPX files

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    Stefan KerstingS
    @Mff73 you do it on sports tracker

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