Subcategories

  • All resolved bugs and issues

    119 Topics
    1k Posts
    No new posts.
  • Pauses don’t get synced to third parties

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    5 Posts
    143 Views
    Dimitrios KanellopoulosD
    @sesam can I have some examples? Pauses are well transfered to other services.
  • Cannot delete route from watch.

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    0 Votes
    12 Posts
    353 Views
    Kajetan AugustK
    @Brad_Olwin you are my hero! I’ve synced 15 routes and the “ghost route” is gone. Thanks for help!
  • Strava Sync

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    10 Posts
    225 Views
    Brad_OlwinB
    This will help if your activities don’t sync. https://forum.suunto.com/topic/2499/download-a-fit-file-from-suunto-app
  • Syncronize Suunto App to Strava KO

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    1 Votes
    2 Posts
    131 Views
    Brad_OlwinB
    https://forum.suunto.com/topic/2499/download-a-fit-file-from-suunto-app/7
  • Restoring deleted moves.

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    20 Posts
    322 Views
    N
    @Mff73 Thank you, yes this worked. in app -> forget device -> clear app cache and data -> uninstall app in watch -> disconnect device on phone -> install app -> start in app -> sign in -> connect device -> enter code-> starts syncing -> deleted move shows up as notification and in my activity log… Back to work, thanks!
  • This topic is deleted!

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    1 Posts
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    No one has replied
  • Can not login to Suunto App

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    1 Votes
    9 Posts
    174 Views
    carlesmp23C
    yes i can login to the app, and works well, but dont sincronize with strava xd ‍️
  • Login & recover password not working

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    14 Posts
    171 Views
    Dimitrios KanellopoulosD
    @Dani-Castro Great to hear that!
  • Activities showing in Suunto App but not

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    4 Posts
    133 Views
    Mff73M
    @Triathlete1983 Could you try now, it should be OK to enter now ?
  • Re-set Password Function Not Working

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    0 Votes
    8 Posts
    164 Views
    Mff73M
    @PC_et Your update means your Password has been recovered ? This issue seems solved on your side, right ?
  • Nothing really working today (iOS 1.9.0, 7062)

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    0 Votes
    12 Posts
    269 Views
    jthomiJ
    There are still issues to be sorted out after yesterdays maintenance, we have no further info here when all will be sorted out, we just can ask for your patience. Sorry. @S1ngletracker said in Nothing really working today (iOS 1.9.0, 7062): What’s the situation?
  • 0 Votes
    4 Posts
    106 Views
    Brad_OlwinB
    What phone? I had an issue where I had to do a reinstall. However, there was a service issue yesterday so be patient and see what happens today.
  • Can not Login

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    4 Posts
    85 Views
    Valtteri KantanenV
    @freaky OK, thanks!
  • Highest and lowest points are x10 of actual

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    3 Posts
    127 Views
    N
    Same issue, and yes, syncing from SportTracker…
  • Phone Notifications in Greek on iOS are showing ONLY while synching

    8
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    8 Posts
    160 Views
    thanasisT
    @giorgos-papacharalampous : writing in English for others to read : obviously as you can see from the photos , the watch supports them but it is some sort of a software / firmware issue not allowing it to show them at all times - they only show during syncing the gps data. I have my ambit 3 peak for over 4 years now and it is honestly a rather disappointing thing .
  • 0 Votes
    5 Posts
    167 Views
    Brad_OlwinB
    When you keep adding SA routes the MC ones will go away, you are allowed a max of 15.
  • Pool Swimming general issues

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    3 Votes
    33 Posts
    797 Views
    johan6504J
    @Lozen I have stopped using my Suunto Spartan Ultra for swim and run, waiting for everything to mature a bit more… I started using a Apple Watch 4 for running and swimming. It has proven itself to be very accurate with regards to GPS and HR, in fact better than any GPS watch i have used before. It works absolutely flawlessly in the pool so no real need for my SSU right now. The major drawback is battery life, but with at least 6 hours in gps mode it covers all my needs for now. But with that said, I really hope Suunto gets its swim and run offering together, love my SSU Copper version and hope to put it on soon again
  • Sync delay for hours / days

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    11 Posts
    282 Views
    N
    The reason for this is: the latest move will not be synched with rubitrack, As work around I generate a “fake move”. With the next sync the data shows up. NT
  • No puedo registrarme en la app Suunto

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    2 Posts
    66 Views
    suzzloS
    Hola y bienvenido al foro En este forum usamos el inglés para comunicarnos, de esta forma mucha más gente podrá ayudarte. No me queda claro si el problema está en que no puedes acceder o que no puedes registrarte. La SA no utiliza las credenciales de Movescount, por lo que si no has creado un usuario de SA recetas que hacerlo. Un saludo
  • Sync Error SA via API

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    0 Votes
    13 Posts
    254 Views
    P
    spoke to the RT guys. rubiTrack downloads what it gets from the API. If something is missing, the reason is that it doesn’t exist (on Suunto’s API page).

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