@mtfbtt This was answered on the other post, before you update firmware there are warnings regarding syncing prior to a firmware upgrade. The watch will still provide a basic summary but I am afraid the file is gone.
@johan6504
I went surfboard paddling today (pretty much equal for the watch like swimming/crawling, I think)…
I did almost 8’000m ascent… in the lake.
But I’ve actually no altitude parameters loaded to my A3…
do you have any suggestions for me?!
@Ulrik-Markus-Mortensen First try restarting the phone and the watch, that usually clears up these types of issues for me. If that does not work check to make sure the watch is in the BT list on the phone. If not, you need to delete the SA connection from the watch and re-pair to the app.