Subcategories

  • All resolved bugs and issues

    119 Topics
    1k Posts
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  • Pair two Suunto watches

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    SlaShS
    Get two phones
  • Difference between max and min altitude.

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    fejkerF
    I have been waiting patiently for this bug fix for at least 3 months now and nothing changed. I am using the Android version 3.64.2 release (3064200) and whenever I share a link from the app to open inside a browser, the ascent is way off. From my understanding, it is not something that is wrong in the app itself, it has to do with the sportstracker database and how the the website queries data, because the phone app displays it correctly - well, at least it displays it how the watch log displays it which in my books is OK. Please fix this and also enable the same range of data displayed on the shared web link as is available in the mobile app. Right now we can only see distance, duration, avg. speed, avg. pace, energy, max. speed, ascent, descent, graphs with poorly implemented analytical features, heart rate data that takes up way more space than needed and useless auto splits (where are my manual laps?). The phone app has a lot more useful features and at least we can now zoom in on the graphs … but still, who wants to do that on the phone anyway - it is OK if you want to check something quickly, but for analysing graphs I prefer to do it on my computer with a larger screen and a mouse for precision. Every time I start pinching and zooming on my phone I get nervous and want to throw it at the wall.
  • Suunto sparta ultra gets stuck during cycling mode

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    Dimitrios KanellopoulosD
    @Micu-Laurentiu-Gabriel woah! I would love to see if the next update fixes this issue. Thanks for the feedback. Please come back if you try the new update (When it goes out)
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  • jak wrócić z suunto app i pobrać dane z notatnika do Movescount

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    suzzloS
    @PC_et if you have created routes or used sport customization, you need to do a factory reset of you watch and then connect again with MC (via movescount mobile app or SuuntoLink + cable). These 2 features broke Movescount synchronization. BR
  • Sport mode customisation - triathlon

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    gizmoG
    @Dimitrios-Kanellopoulos sounds promising
  • iOS 1.7.1 (6948) Generic comments

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    F
    Happy to report that iCloud (aka Files) import is working. I was connected to WiFi at the time though so I’m assuming that is not a test of Offline sync
  • Suunto App matched runs.

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    jthomiJ
    I was totally sure we meant the same thing while typing here! @Dimitrios-Kanellopoulos said in Suunto App matched runs.: @jthomi I agree with you and you are right. The context I replied is that in the context sync for a web interface exclusively (that SA covers that atm for partners only).
  • iOS 1.7.1 (6948) daily data bug

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    M
    I think it was for the first day of the week. For me it’s the day two of my week. And it look good. [image: 1553022743253-45f62c5a-48fe-4db6-af8a-29506f500dea.png] [image: 1553022743248-f27cafd2-22bf-442d-80a9-adf36372a215.png]
  • 3 x Duration in pool swim view

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    gest83G
    @Dimitrios-Kanellopoulos said in 3 x Duration in pool swim view: The swiming stats are coming I have them already on android. That’s great news! Waiting for that since the beginning of the app! Hopefully bike metrics comming soon as well…
  • Recording with app alatitude is way off

    ios bug issue
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    J
    Since s3f records altitude data via SA, are there any ways to see instant altitude on the watch?Maybe customize in sport mode ?
  • Map view details showing different data than move overview

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    Brad_OlwinB
    I cannot find you in the Suunto App to follow so I cannot open your moves to see how they render for me.
  • Step count in activites wrong

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    Brad_OlwinB
    @fhegnor I typically don’t pay much attention to steps but will try to keep an eye on this…seems highly unusual based on what my S9 reports. I know a different watch…but that is way off.
  • Help with swimdata

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    johan6504J
    @Dimitrios-Kanellopoulos This thread is related to the same discussion we had on messenger about file from SA was missing pool length and number of laps. Any idea when it can be set to resolved.
  • Alpine skiing data

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    Brad_OlwinB
    @Lozen Mine is showing the same as yours for the zeros, so that is not fixed yet. I did not have HR running so I cannot comment on that. Will check this coming weekend.
  • Pool swimming HR data transfer

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    L
    Below the feedback I got from TP support about Pool swimming data management. It refers to the same workout mentioned previously … Thanks for your reply. Doing some further investigation of the two Swim files you’ve indicated, the workout file from the Suunto App appears to have Distance, Pace, Heart Rate and Temperature data. The workout file from Movescount has Distance, Pace and Cadence data. TrainingPeaks is designed to analyze and display the exact data that it receives. It would seem that the training data recorded by your Suunto device is being handled differently by the Suunto App platform when compared with the Movescount platform. Until we can know for sure from Suunto why the two platforms are sending different data sets to TrainingPeaks there isn’t much we can do on the TrainingPeaks end as our platform is simply displaying the data it is receiving from the Suunto platforms. … The data in TP referring to the same workout but from different sources (SA and MC) are really difficult to understand. If anyone has a temporary solution, except waiting for the update, it could be nice. I am waiting also for the feedback from Suunto support but not sure i’ll get something, submitted more than 10 days ago Thanks
  • Suunto 9 baro IOS

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    J
    @delta1085 could it be because the app shows the week starting from Sundays and the watch the week from Mondays?
  • Watch+Suunto app hidden bug?? Or something already known in advance?

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    Dimitrios KanellopoulosD
    IBI/RR data that partners do not like and all 3 services are filtering “on their own” Will be wiped away soon

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