Subcategories

  • All resolved bugs and issues

    119 Topics
    1k Posts
    No new posts.
  • IOS vs Android Map view

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    252 Views
    U
    @khe999 I just switched from Android to iOS and was unpleasantly surprised. On iOS it is not possible to view the activities of other members through the map as on Android. I hope this will change in the future, because it was very interesting to find someone’s training next to me and compare yourself and someone just by clicking on the map at the beginning of his route. It is a pity that there is no such thing on iOS. I used the beta version of the Suunto app on both platforms.
  • Breadcrumb

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    Brad_OlwinB
    @Derrick-Spafford glad I could help
  • Possible sync bug between App and Watch

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    C
    Hello Dimitrios. I thought that I’d post back regarding this issue with my latest findings. I have been using an ANT+ direct drive turbo trainer quite a bit lately for specific cycling training and where this doesn’t utilise my Spartan Ultra I have been adding all of the activities manually. The activity data that is collected in the app; calories etc. Is being synced back to the watch and so this element of the sync back cycle is working and matching the information both in the app and the watch. This clearly shows that it is working but it therefore shows that the number of activities and actual activity time accumulated has been missed and this missing information appears to be why no activity time is displayed on the watch face and within the watch data, not that the sync back cycle is missing. I hope this makes sense and narrows down the issue that requires resolving. Thanks and regards
  • 3 x Duration in pool swim view

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    gest83G
    @Dimitrios-Kanellopoulos said in 3 x Duration in pool swim view: The swiming stats are coming I have them already on android. That’s great news! Waiting for that since the beginning of the app! Hopefully bike metrics comming soon as well…
  • Suunto 9 open water swim - jagger lines

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    Simon and SandyS
    @Dimitrios-Kanellopoulos thank you, good suggestion! also does it make a difference if I calibrate the watch? I haven’t done it yet …
  • Phone Notifications in Greek on iOS are showing ONLY while synching

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    thanasisT
    @giorgos-papacharalampous : writing in English for others to read : obviously as you can see from the photos , the watch supports them but it is some sort of a software / firmware issue not allowing it to show them at all times - they only show during syncing the gps data. I have my ambit 3 peak for over 4 years now and it is honestly a rather disappointing thing .
  • Re-set Password Function Not Working

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    141 Views
    Mff73M
    @PC_et Your update means your Password has been recovered ? This issue seems solved on your side, right ?
  • Long activity sync problem

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    8 Posts
    271 Views
    B
    @Jonathan-Newby 4G don’t help me. 8h move took 4 days to transfer
  • Strava Double Posts

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    pilleusP
    I’m on Android, may be a different situation. But I track with Ambit 3 (sync to Movescount) and Suunto 9/Spartan Ultra (sync to Suunto App). Suunto App syncs to Strava automatically, Movescount to Strava via SyncMyTracks. Suunto App is faster and in the sync log of SyncMyTracks I always receive the message in the attached screenshot and never a double activity. [image: 1562736823604-screenshot_20190710_072635_com.syncmytracks-2.jpg]
  • Custom sport modes have disappeared.

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    101 Views
    Dimitrios KanellopoulosD
    @sartoric 24/7 data are watch agnostic.
  • Puls belt not working with health app

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    175 Views
    Mff73M
    @Kenneth-Gonzaga-Vandbæk I is just to eventually pair belt with Suuntoapp. I don’t know anything about health…
  • Can’t connect my app with facebook

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    ink357I
    Ok. If I change the mail of my suunto account ? Do you i’ll be able to find my friends connecting the app with facebook ?
  • Suunto App not syncing Ambit 3 activities

    Locked
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    5 Votes
    8 Posts
    419 Views
    sartoricS
    Closing to avoid duplicates
  • Battery drain

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    1 Votes
    8 Posts
    259 Views
    surfboomerangS
    Same for me. Even after the 4.17.1 release. I only have notifications enabled. [image: 1580935602001-screenshot_20200205_214237.jpg] [image: 1580935601990-screenshot_20200205_213939_com.huawei.systemmanager.jpg]
  • Movescount & NSA synching - Ambit 3 peak

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    freeheelerF
    @isazi my wife experienced very long time to sync to android recently, too…
  • IOS or Android issue sleep metrics

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    140 Views
    omunozO
    @Mff73 Yes you understand correctly. Thanks
  • 0 Votes
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    180 Views
    lexterm77L
    I lost waypoints on a route, but I think it is discussed elsewhere that it was broken on ios.
  • SuuntoApp improvement - screens and maps

    Moved
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    J
    @inkognito It was really great idea - thanks a lot. It’s cleared. thx again.
  • iPad version and sync + unexpected closes

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    M
    So, apparently none of the 24/7 data is fetched in the app after the initial sync. Activities are displayed in the feed and diary, but the dots on the calendar are not updated. I definitely understand this might be because no watch is synced to this iPad, but I don’t think the behaviour is correct, as I would really like to be able to check my data and/or plan on the iPad while maintaining the phone as the primary device, thus the one the watch is connected to. I wonder how it works for those of you with more than one watch, do you have different data in each app one of the watches is connected to ? Aren’t steps/sleep… aggregated between devices ?
  • Slow saving of new routes

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    Brad_OlwinB
    @tuxella Good catch, I do not have this on as there are so many it obscures the routes.

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