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  • All resolved bugs and issues

    119 Topics
    1k Posts
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  • Map not showing in app after run on iOs 16.0

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    Mff73M
    @Aquamac said in Map not showing in app after run on iOs 16.0: @Mff73 I want to stick with Suunto as it feeds in to other apps. I already have a lot of data in there. Thanks sorry, i should have explained little more SuuntoApp and sports-tracker.com are “”““globally””“”" sharing the same database for activities. If you login into this website with your suuntoapp credentials (the exact same, no new account needed), you will be able to view the “sports-tracker version” of what is in your sunnto activities “data”. This site is not expected to be Suunto website, but as the data are shared, thus some of them displayed, it could be sometime a good way to identify some strange behaviours. For example, something the suuntoapp is not displaying, could be displayed in the web version of sports-tracker, which could tend to prove that database is “OK”, but system which renders it has some discrepencies. for your case, IF web is displaying the map, it could give some clue of potential issue. But there is high chance that map will be missing too, but who knows during investigation
  • Routeplanner - Missing elevation data

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    sartoricS
    I guess there is a problem with the trails layer on that section of the map (komoot is not using mapbox anymore, but maplibre). The app is not able to follow the path even if it visible (drawn) but there are no problem doing the same just a bit to the south (around Fiegls Gasthaus) I tried both Android and IOs It looks a bit strange on openstreetmap.org too but I didn’t dig deeper
  • Maps not loading iPadOS

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    EfejotaE
    @sartoric I know. But it has been working as a charm for long time, it seems indestructible
  • 0 Votes
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    sky-runnerS
    @Brad_Olwin I guess it was the Service of Terms Notice that it failed to display. After a number of attempts it finally succeeded that. I guess forcing quit the app has helped. Thank you!
  • macOS: Suunto app freezes on every launch - except after first install

    Moved
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    B
    @sartoric I tested other iOS apps on macOS, and they work perfectly. The Suunto app also functions across three screens, as long as you don’t log in. However, as soon as you log in, the app successfully navigates to the activity screen and works fine—for that one session. Once you quit the app, it fails to start again (maybe because the initial setup views are skipped?). I shared this information as part of my follow-up email in response to my support chat.
  • VO2Max graph

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    timecodeT
    @peegee Android only so far
  • Indoor activities miss data and graphs

    Moved issue known issue
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    Simone ChiarettaS
    I did an indoor ride (but started it as cycling). I synced with Suunto app (and then change type to indoor, but issue was also before) and the only graph I see is HR even if the activity has power and cadence as well (and temperature). I had the same problem with a pool swimming: just the HR zone but not chart for speed. Looks like a generic problem: if there is no GPS (thus map to correlate the chart to) the analysis area is not displayed. [image: 1511904620135-23915631_10156536407603881_2283078571250366673_n.jpg]
  • Splits are different from watch

    issue bug known issue
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    Dimitrios KanellopoulosD
    its now a known issue and thanks a lot for reporting
  • 1 Votes
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    Dimitrios KanellopoulosD
    Perfect thanks for coming back to this. Btw I thought that this was also previously a problem.
  • Wrong road side

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    Dimitrios KanellopoulosD
    @mathess good point. I’ll move your feedback to suunto.
  • Notifications

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    Brad_OlwinB
    @mabe2k said in Notifications: Should reminder notifications on iOS work? I get pretty every notification from every app, but not from the iOS reminder app. Would be very useful. And one other thing - don’t know if this is possible, but would be nice, if the app icon is displayed, so you can see exactly from which app the notification appears. Emojis and App icons are coming…
  • Analyze track - wrong values

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    Dimitrios KanellopoulosD
    @greku thank you !
  • The private setting doesn’t work.

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    Dimitrios KanellopoulosD
    @peringmar Please check the FAQ about this.
  • Altitude problem back? (1.4.1 - 6553)

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    S
    Logged a dog walk this morning, values back to being correct. [image: 1541674785640-2bd4671a-7cc5-48a3-9cff-15558061085e-resized.png] Makes me wonder what was different. Two things I’ve thought of, neither of which seem on the face of it to cause an issue. Different activity type - Trail run vs walking, both set up as new sports modes on MC, will be out for a run tomorrow, will see what that does. I’ve logged both types previously with no issues First activity for over a week - As my watch was away being repaired (battery issues), no activities were logged in SA for 9 days. When my watch arrived back in the post, synced to the app, calibrated the compass and made sure altitude was showing correctly, wore it for a bit around the house, before getting in the car and driving to the start of the run. Altitude values were correct along the way, including start of the run, so as far as I knew, everything was good to go.
  • iOS 1.4.1 (6553) Generic comments

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    ?
    @Dimitrios-Kanellopoulos Looking forward for route import and waypoint ability in Suunto App
  • Can't export activity with movie

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    Dimitrios KanellopoulosD
    @johan6504 bug,
  • Pause causes mismatch between graphs and map

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    Stefan KerstingS
    @Brad_Olwin tried to upload both video files but failed because they were too big. But have uploaded them on Facebook, check the comments to that post: https://www.facebook.com/groups/SuuntoAmbit/permalink/2996276220464421/ Editing is maybe the wrong word. What I did is just to change the privacy status from “private” to “followers” and that was enough to affect the behavior of the map/graphs. Only if you don’t touch the synchronized activity at all (even with pause/break) these function works without failure.
  • Alpine Skiing data

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    T
    @Dimitrios-Kanellopoulos — thanks for the reply… Cheers, Tom
  • iOS 1.5.1 (6766) Generic comments

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    rfucitaloR
    @Brad_Olwin, it’s strange, I just checked the watch and I realized the routes are not there anymore but, I don’t delete them or even swap the button to off in the app. I’ll test it again.
  • Double notification on iOS

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    suzzloS
    @Dimitrios-Kanellopoulos all enabled [image: 1556278098499-screenshot_20190426-132702.png] [image: 1556278120126-screenshot_20190426-132710.png] (I know it’s in Spanish, but I think they are always in same order) BR

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